Penny's New & Used Furniture

★★★☆☆

About Penny's New & Used Furniture

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2.5 2
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Very nice store and people.. Penny (the owner) is a great lady and knows what it takes to furnish your home and or/ move your belongings..be it with your own truck or their rental fleet of Budget trucks! Looking for that specific item, this is a great one stop shop, to look around before going to the Big Box stores! Thanks Penny for your time..and keep up the "Down home", business feel!

2
★★★★☆

Very nice store and people.. Penny (the owner) is a great lady and knows what it takes to furnish your home and or/ move your belongings..be it with your own truck or their rental fleet of Budget trucks! Looking for that specific item, this is a great one stop shop, to look around before going to the Big Box stores! Thanks Penny for your time..and keep up the "Down home", business feel!

Pros: Professional lady and staff

Cons: None can think of..

.

I only contacted the store by phone and the woman who answered was very annoyed sounding. She acted like I completely bothered her and had a very rude tone. I only was asking quetions about having furniture delivered to cincinnati and was checking prices and she answered them in a way that was not professional and like I must be out of mind at how far it was from hamilton to cincy. Such poor customer service on the phone I wont ever go to the store to deal with them.

0
★☆☆☆☆

I only contacted the store by phone and the woman who answered was very annoyed sounding. She acted like I completely bothered her and had a very rude tone. I only was asking quetions about having furniture delivered to cincinnati and was checking prices and she answered them in a way that was not professional and like I must be out of mind at how far it was from hamilton to cincy. Such poor customer service on the phone I wont ever go to the store to deal with them.

 

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