Coombe S & T Incorporated

★★★☆☆
  • 1600 Tunkhannock Trl

    Long Pond, PA 18334

    Map & Directions
  • 570-646-8254

About Coombe S & T Incorporated

Categories
  • Outdoor Furniture
  • Home Repair & Service
  • Household Appliances
  • Fireplaces
Details
  • Chimney Sweeps & Repair

Home & Garden

Home & Garden
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3.0 2
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Do not buy from these people. In my 42 years on this earth, this was the worst purchasing experience ever. We picked the product they recommended after spending some quality time with their salesperson. They came and installed it. All was fine for a few months. When we had issues, a very arrogant and mean repairman showed up but yelled at us for installing the product they recommended. He told us it needed to be ripped out and it's not going to work. (it was $5,000 so ripping it out seemed extreme and baffling since they recommended it)

When we spoke with the office, they sent the 'owners son' to look at it. His diagnosis was that the stove was fine - completely discrediting the grumpy repairman. Two months later, the stove is not working. so my husband calls the shop again and is completely berated by the grumpy service guy who tells him that this is our fault because he told us to rip it out a few months ago and it's not under warranty and it's never going to work.

So now someone else is coming to look at it. Really? Your own staff are in complete disagreement over this product that your staff recommended and it's OUR FAULT.

Run for the hills. This operation is a total clown car. Not only are they not helpful, they are downright rude and nasty.

1
★☆☆☆☆

Do not buy from these people. In my 42 years on this earth, this was the worst purchasing experience ever. We picked the product they recommended after spending some quality time with their salesperson. They came and installed it. All was fine for a few months. When we had issues, a very arrogant and mean repairman showed up but yelled at us for installing the product they recommended. He told us it needed to be ripped out and it's not going to work. (it was $5,000 so ripping it out seemed extreme and baffling since they recommended it)

When we spoke with the office, they sent the 'owners son' to look at it. His diagnosis was that the stove was fine - completely discrediting the grumpy repairman. Two months later, the stove is not working. so my husband calls the shop again and is completely berated by the grumpy service guy who tells him that this is our fault because he told us to rip it out a few months ago and it's not under warranty and it's never going to work.

So now someone else is coming to look at it. Really? Your own staff are in complete disagreement over this product that your staff recommended and it's OUR FAULT.

Run for the hills. This operation is a total clown car. Not only are they not helpful, they are downright rude and nasty.

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after looking to replace our fireplace I went to Coombe inc. and was very pleased with the information they gave me and the service I received.they even have free delivery and coupons we could use. definetly will go back.

5
★★★★★

after looking to replace our fireplace I went to Coombe inc. and was very pleased with the information they gave me and the service I received.they even have free delivery and coupons we could use. definetly will go back.

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