Banfield Pet Hospital

★☆☆☆☆
  • 105 East North Pointe Dr.

    Salisbury, MD 21804

    Map & Directions
  • 410-341-6112

About Banfield Pet Hospital

Categories
  • Veterinarians
  • Animal Hospitals
  • Pet Services
Hours
M 9am-4pm, Tu-F 9am-7pm, Sa 9am-5pm, Su 10am-4pm
Phones
  • Fax (410-341-6157)
Year Established
  • 2005

Pets & Animals

Pets & Animals
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Wicomico Veterinary Hospital

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Winter Place Animal Hospital

31611 Winterplace Pkwy Salisbury, MD

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I came here initially because my regular vet was not available on a Sunday except for ERs, was talked into the Wellness plan( the best one). Every time I came in for what I thought would be covered expenses I was handed an invoice with a long list of charges. Most recently I brought my pet in for an illness, after which many many tests were conducted and and the one test he really needed they could not perform but was told they have someone who could do it for several hundred dollars. I had to go out of town and he was still ill, not responding to medications and took him to another Banfield, would not honor my plan and proceeded to piles up charges ( over $400.) for test he already had and then some. He's still sick but the Banfield here is closed( Weds) now I call my former Vet and they see him and perform an ultrasound for $90. the same one Banfield would have charged over $300 for. Unfortunately the news was not good, a large tumor that should have been detected was found, I saw the pictures it was massive! I let Dr. Rayne at Winter Place euthanize him as it was best he had been in pain for over a week, I did not want him suffering anymore, I wish now I had not switched Vet services, who knows perhaps his condition could have diagnosed sooner, either way the point of this review is to warn consumers to be prepared to pay overinflated fees( they will tell you you get a discount) Shop and compare , you do the math, I wish I had. Oh the icing on the cake, I called to cancel my plan because he is deceased and was told I had finish out my plan. That's like your health insurance co forcing you pay premiums after your loved one dies. Dr,Cassuto seems very caring with the animals, it's just a shame the Banfield Company policy and pricing is terrible, he would do better working with another practice

1
★☆☆☆☆

I came here initially because my regular vet was not available on a Sunday except for ERs, was talked into the Wellness plan( the best one). Every time I came in for what I thought would be covered expenses I was handed an invoice with a long list of charges. Most recently I brought my pet in for an illness, after which many many tests were conducted and and the one test he really needed they could not perform but was told they have someone who could do it for several hundred dollars. I had to go out of town and he was still ill, not responding to medications and took him to another Banfield, would not honor my plan and proceeded to piles up charges ( over $400.) for test he already had and then some. He's still sick but the Banfield here is closed( Weds) now I call my former Vet and they see him and perform an ultrasound for $90. the same one Banfield would have charged over $300 for. Unfortunately the news was not good, a large tumor that should have been detected was found, I saw the pictures it was massive! I let Dr. Rayne at Winter Place euthanize him as it was best he had been in pain for over a week, I did not want him suffering anymore, I wish now I had not switched Vet services, who knows perhaps his condition could have diagnosed sooner, either way the point of this review is to warn consumers to be prepared to pay overinflated fees( they will tell you you get a discount) Shop and compare , you do the math, I wish I had. Oh the icing on the cake, I called to cancel my plan because he is deceased and was told I had finish out my plan. That's like your health insurance co forcing you pay premiums after your loved one dies. Dr,Cassuto seems very caring with the animals, it's just a shame the Banfield Company policy and pricing is terrible, he would do better working with another practice

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Message from Banfield Pet Hospital

Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery,  our full-service pet hospital is committed to the long-term health of your pet.  Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

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