Tompkins Trust Co

★★☆☆☆
  • 110 N Tioga St

    Ithaca, NY 14850

    Map & Directions
  • 607-273-3210

Finance

Finance
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2.0 2
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This is a great bank if you are located in the Ithaca area. No, it is not a national bank and I wouldn't necessarily compare it to national banks. However, if you live in the Ithaca area or spend a lot of time there (i.e. college students), then this is a good bank option. There are locations in several places on the Cornell campus and collegetown. The savings accounts don't give m.uch interest, but the minimum balance is relatively low and they don't require students to maintain that balance over the summer months. There are definitely advantages to a small town bank and I've personally found the customer service to be exceptional. Whenever I have problems, they are fast to act and have even reversed fees that other banks probably wouldn't have.

3
★★★☆☆

This is a great bank if you are located in the Ithaca area. No, it is not a national bank and I wouldn't necessarily compare it to national banks. However, if you live in the Ithaca area or spend a lot of time there (i.e. college students), then this is a good bank option. There are locations in several places on the Cornell campus and collegetown. The savings accounts don't give m.uch interest, but the minimum balance is relatively low and they don't require students to maintain that balance over the summer months. There are definitely advantages to a small town bank and I've personally found the customer service to be exceptional. Whenever I have problems, they are fast to act and have even reversed fees that other banks probably wouldn't have.

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TCTC offers no low fee checking accounts or high yield savings accounts. All of their employees I have encountered have a small town mentality. When I asked about their ATM's the employee pulled out a small card with a list of 20 or so ATM locations and said "Look at all the locations we have!" I couldn't help but laugh as I was used to a much larger bank with nationwide ATM's.

1
★☆☆☆☆

TCTC offers no low fee checking accounts or high yield savings accounts. All of their employees I have encountered have a small town mentality. When I asked about their ATM's the employee pulled out a small card with a list of 20 or so ATM locations and said "Look at all the locations we have!" I couldn't help but laugh as I was used to a much larger bank with nationwide ATM's.

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