All About Eyes

★★★★★
  • 101 N Veterans Pkwy 301

    Bloomington, IL 61704

    Map & Directions
  • 309-663-2700

About All About Eyes

Hours
Sun 11am-5pm, Mon-Fri 9am-7pm, Sat 9am-6pm

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All was good throughout the purchase process in January 2010. The staff was friendly, and we got a pretty good deal for 4 pairs of glasses. The problem began in July 2010 when the scratch coating began to wear off and the lenses became

3
★★★★★

All was good throughout the purchase process in January 2010. The staff was friendly, and we got a pretty good deal for 4 pairs of glasses. The problem began in July 2010 when the scratch coating began to wear off and the lenses became

.

I recently took my five year old to All About Eyes in Bloomington for his Kindergarten eye exam. He saw Dr. DeVore who was very friendly and patient with my son. He phrased things in a way that my son could understand what he was being

3
★★★★★

I recently took my five year old to All About Eyes in Bloomington for his Kindergarten eye exam. He saw Dr. DeVore who was very friendly and patient with my son. He phrased things in a way that my son could understand what he was being

.

I just want everyone to know that customer service is not dead! from the moment I walked in the door, everyone was really nice, which is fine, but only the beginning. I picked out a couple of different pairs of glasses, both SUPER cute(Buy one get one free!!!!!!!) Then I got my glasses, but the prescription didn't feel right. I had brought in my prescription from my regular doctor down the street, so I thought I would have to go back to get it checked, which isn't easy, because it takes about a week to get in. The girl who waited on me said she would let me see their doctor, to check my prescription. He changed it and the glasses were much better! they all seemed really set on customer service first, even if it meant going to some extra trouble. I had a problem with a pair from Lenscrafters a couple years ago and they basically told me to take a flying leap. I will be sticking with All About Eyes from now on.

2
★★★★★

I just want everyone to know that customer service is not dead! from the moment I walked in the door, everyone was really nice, which is fine, but only the beginning. I picked out a couple of different pairs of glasses, both SUPER cute(Buy one get one free!!!!!!!) Then I got my glasses, but the prescription didn't feel right. I had brought in my prescription from my regular doctor down the street, so I thought I would have to go back to get it checked, which isn't easy, because it takes about a week to get in. The girl who waited on me said she would let me see their doctor, to check my prescription. He changed it and the glasses were much better! they all seemed really set on customer service first, even if it meant going to some extra trouble. I had a problem with a pair from Lenscrafters a couple years ago and they basically told me to take a flying leap. I will be sticking with All About Eyes from now on.

Pros: Buy One get One Free, tons to choose from, good people

Cons: small, busy parking lot

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horrible customer service. poor product. i had my glasses remade three times and still can't see out of them. tried to return them but got nowhere with the manager working. she just kept trying to get me to pick out something else or let them remake it again. on top of that they refused to give me my full amount back even though it was very clear i couldn't see out of them. this place is a ripoff and a scam.

0
★☆☆☆☆

horrible customer service. poor product. i had my glasses remade three times and still can't see out of them. tried to return them but got nowhere with the manager working. she just kept trying to get me to pick out something else or let them remake it again. on top of that they refused to give me my full amount back even though it was very clear i couldn't see out of them. this place is a ripoff and a scam.

Pros: they do have a large selection and a buy one get one free

Cons: poor customer service and poor quality of product

 

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