Motivations Training Facility

★★☆☆☆
  • 57 S Commerce Way Ste 140

    Bethlehem, PA 18017

    Map & Directions
  • 610-882-3710

About Motivations Training Facility

Categories

Sports & Recreation

Sports & Recreation
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2.0 4
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.

My wife and I joined a while ago and started going regulalry as the lady instructor was great (sorry I cant remember her name)
The gym itself is OK, but the customer service particulalry from the owner is abysmal.
We changed our bank and I notified the owner of the changes. We then started to receive notices from the company that collects the money that our payments had not been made. When I emailed the owner he acknowledged that I had given him the details but told me I had to call his vendor to sort out the issue.
I refused and told him it was his problem and he eventually relented.
I just contacted him telling him our membership was close to being up, what the exact date was and how do we go about cancelling and his total response was "Call ASF 18005276898"
When I responded "who are ASF and what part of the process do they handle" I was informed "They handle memberships"

no wonder the place is half empty even at peak times if thats indicative of the service provided

0
★☆☆☆☆

My wife and I joined a while ago and started going regulalry as the lady instructor was great (sorry I cant remember her name)
The gym itself is OK, but the customer service particulalry from the owner is abysmal.
We changed our bank and I notified the owner of the changes. We then started to receive notices from the company that collects the money that our payments had not been made. When I emailed the owner he acknowledged that I had given him the details but told me I had to call his vendor to sort out the issue.
I refused and told him it was his problem and he eventually relented.
I just contacted him telling him our membership was close to being up, what the exact date was and how do we go about cancelling and his total response was "Call ASF 18005276898"
When I responded "who are ASF and what part of the process do they handle" I was informed "They handle memberships"

no wonder the place is half empty even at peak times if thats indicative of the service provided

.

I wish I had done more reseach before I joined this gym but I never thought my expereince would turn out as it did. I have been going to gyms for over 20 years and it has all been good up until I joined this one. Please do your research and talk to people from the community before you make your decision. There are MANY gyms in the Lehigh County - reputation is everything - keep that in mind!!!

0
★☆☆☆☆

I wish I had done more reseach before I joined this gym but I never thought my expereince would turn out as it did. I have been going to gyms for over 20 years and it has all been good up until I joined this one. Please do your research and talk to people from the community before you make your decision. There are MANY gyms in the Lehigh County - reputation is everything - keep that in mind!!!

Pros: can't think of any

Cons: no supervison, poor customer service, bad reputation

.

The owner has no personality and none of his clients show results. They allow rude and smelly people in their gym. Run do not walk from this gym if you value your health and money

0
★☆☆☆☆

The owner has no personality and none of his clients show results. They allow rude and smelly people in their gym. Run do not walk from this gym if you value your health and money

Pros: there are none

Cons: Everything

.

I used to hate going to the gym till I found this place . I enjoy and look forward to going everyday. I also started using there brand new tan beds and they are great

2
★★★★★

I used to hate going to the gym till I found this place . I enjoy and look forward to going everyday. I also started using there brand new tan beds and they are great

 

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