Saturn of Germantown

★★★☆☆

About Saturn of Germantown

Automotive

Automotive
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3.0 2
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Do not allow them to work on your vehicle. They were contracted by my insurance company, who guaranteed their work, to repair my car after a front end collision. They performed the work in 1 week, but told me they couldn't do the requested oil change because they didn't have the proper filter (so, could you not order one?). When I drove the car home to Pittsburgh, I noticed a shimmy at 55-65 mph. Turns out that the front end alignment wasn't checked or repaired, the unibody was bent, the repairs they performed were exceedingly poor or not done at all. It took my home garage 5 weeks to redo the work, and it cost my insurance company $4K in additional money to fix their mistakes. In addition, I feel my life was in danger driving a misaligned car for several thousand miles before the hidden damage was discovered. Don't go there for repairs unless you have money to waste.

1
★☆☆☆☆

Do not allow them to work on your vehicle. They were contracted by my insurance company, who guaranteed their work, to repair my car after a front end collision. They performed the work in 1 week, but told me they couldn't do the requested oil change because they didn't have the proper filter (so, could you not order one?). When I drove the car home to Pittsburgh, I noticed a shimmy at 55-65 mph. Turns out that the front end alignment wasn't checked or repaired, the unibody was bent, the repairs they performed were exceedingly poor or not done at all. It took my home garage 5 weeks to redo the work, and it cost my insurance company $4K in additional money to fix their mistakes. In addition, I feel my life was in danger driving a misaligned car for several thousand miles before the hidden damage was discovered. Don't go there for repairs unless you have money to waste.

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Never have I seen a car dealership run so smoothly! We walked in, picked out a car, test drove, ran the numbers, did the paperwork and grabbed the keys all in 2 hours time! It was fabulous and the salesman had nothing up his sleeve. He was not pushy nor intimidating and the numbers were no hassle! I highly recommend Saturn of Germantown if you're interested in purchasing or shopping for a Saturn vehicle.

5
★★★★★

Never have I seen a car dealership run so smoothly! We walked in, picked out a car, test drove, ran the numbers, did the paperwork and grabbed the keys all in 2 hours time! It was fabulous and the salesman had nothing up his sleeve. He was not pushy nor intimidating and the numbers were no hassle! I highly recommend Saturn of Germantown if you're interested in purchasing or shopping for a Saturn vehicle.

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