Wickford Appliance & Lighting

★★★☆☆
  • 8236 Post Rd

    North Kingstown, RI 02852

    Map & Directions
  • 401-294-2667

About Wickford Appliance & Lighting

Hours
Mon 9:30am-8pm, Wed-Thu 9:30am-8pm, Tue 9:30am-6pm, Fri 9:30am-6pm, Sat 9:30am-5pm

Shopping

Shopping
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3.1 10
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They talked me into buying a Bosch washer. Told me I would get $200 back in rebates. I should have realized when they backdated my receipt there would be a problem. Then, the sales associate culd ring it up correctly and overcharged my

3
★★★★★

They talked me into buying a Bosch washer. Told me I would get $200 back in rebates. I should have realized when they backdated my receipt there would be a problem. Then, the sales associate culd ring it up correctly and overcharged my

.

Nice selection of appliances from high end to basic. Sales people are very helpful in selecting one to make you happy. Good repair service!

4
★★★★☆

Nice selection of appliances from high end to basic. Sales people are very helpful in selecting one to make you happy. Good repair service!

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When local shops are fighting against the large super chains, the small shop's only advantage is the customer support and service. Wickford appliance has not discovered this fact. Arrogant, expensive, unresponsive(they don't call you back when there is a problem). Wickford Appliance doesn't realize that customer service research shows that unhappy customers tell 50 friends. A happy customer tells 10. Do not buy an in house warranty. They won't be around to honor it.

0
★☆☆☆☆

When local shops are fighting against the large super chains, the small shop's only advantage is the customer support and service. Wickford appliance has not discovered this fact. Arrogant, expensive, unresponsive(they don't call you back when there is a problem). Wickford Appliance doesn't realize that customer service research shows that unhappy customers tell 50 friends. A happy customer tells 10. Do not buy an in house warranty. They won't be around to honor it.

Pros: None

Cons: Expensive. Terrible Service

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Prices were the same as Home Depot but they were in faster. Fantastic installer!!

2
★★★★★

Prices were the same as Home Depot but they were in faster. Fantastic installer!!

Pros: Great customer service

Cons: None

.

Don't buy an appliance from this place! The appliance we bought constantly breaks, and when call for service, the technician shows up, he looks at it, says oh Yeah, I Have to order a part, and I'll be back next week! Had we gone to Sears like other family did, if something broke it would be fixed right away! Save your MONEY DON'T SHOP HERE! BAD SERVICE, BAD SUPPORT! BE WARNED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IN THIS ECONOMY YOU NEED TO SAVE EVERY PENNY AND GET YOUR DOLLARS WORTH! THAT'S NOT HAPPENING WITH THIS COMPANY!

0
★☆☆☆☆

Don't buy an appliance from this place! The appliance we bought constantly breaks, and when call for service, the technician shows up, he looks at it, says oh Yeah, I Have to order a part, and I'll be back next week! Had we gone to Sears like other family did, if something broke it would be fixed right away! Save your MONEY DON'T SHOP HERE! BAD SERVICE, BAD SUPPORT! BE WARNED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IN THIS ECONOMY YOU NEED TO SAVE EVERY PENNY AND GET YOUR DOLLARS WORTH! THAT'S NOT HAPPENING WITH THIS COMPANY!

Pros: Convenient, close in town

Cons: Bad customer service and support!

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when i went to the north kingstown's store looking for lighting, they didnt have much of a selection but they did recommend that i visit the Pawtucket show room. Where I found more lighting on display then I have ever seen... and they have a website called Mysaleondemand.com where you can print a coupon!
I will go back again!!! Everyone was so nice and they really knew what they were talking about!!!
Thanks Wickford Appliance!!!!

5
★★★★★

when i went to the north kingstown's store looking for lighting, they didnt have much of a selection but they did recommend that i visit the Pawtucket show room. Where I found more lighting on display then I have ever seen... and they have a website called Mysaleondemand.com where you can print a coupon!
I will go back again!!! Everyone was so nice and they really knew what they were talking about!!!
Thanks Wickford Appliance!!!!

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Terrible support with products. I brought a GE profile refrigerator from wickford appliance. Within the first six months the refrigerator's door seals were coming off and the digital display was not working. I had purchased the extended service plan. Wickford appliance sent out a technician who had to order new doors and an electronic part. He returned two months later and installed the new doors and fixed the digital display. Within two months the door seals were coming off again. The technician returned again and this time ordered new seals only. He came back in three weeks and installed them. Within two weeks the seals were coming off again. He returned and made adjustments to the doors and reseated the door seals. Now the doors are not aligned hard to open and close. We called again but we were informed there is nothing more they can do for us. I will soon be replaceing my dishwasher, range and, microwave, and refrigerator (3yo). I know where I'm not going WICKFORD APPLIANCE!!!! NO SUPPORT! NOT RECOMMENDED----------

0
★☆☆☆☆

Terrible support with products. I brought a GE profile refrigerator from wickford appliance. Within the first six months the refrigerator's door seals were coming off and the digital display was not working. I had purchased the extended service plan. Wickford appliance sent out a technician who had to order new doors and an electronic part. He returned two months later and installed the new doors and fixed the digital display. Within two months the door seals were coming off again. The technician returned again and this time ordered new seals only. He came back in three weeks and installed them. Within two weeks the seals were coming off again. He returned and made adjustments to the doors and reseated the door seals. Now the doors are not aligned hard to open and close. We called again but we were informed there is nothing more they can do for us. I will soon be replaceing my dishwasher, range and, microwave, and refrigerator (3yo). I know where I'm not going WICKFORD APPLIANCE!!!! NO SUPPORT! NOT RECOMMENDED----------

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This place was good. They are a small store, so they are personable, and had enough variety to choose from. You could always order an appliance, and its great. Their repair service is fast and easy. Plus, their annual sales are great.

4
★★★★☆

This place was good. They are a small store, so they are personable, and had enough variety to choose from. You could always order an appliance, and its great. Their repair service is fast and easy. Plus, their annual sales are great.

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I found the selection to be lacking here. The items I was interested in were very pricey when compared to other lighting showrooms. I was also put off by the pushy sales people. It seemed like as soon as I walked in the door, I was viewed as "fresh meat." Go elsewhere!

2
★★☆☆☆

I found the selection to be lacking here. The items I was interested in were very pricey when compared to other lighting showrooms. I was also put off by the pushy sales people. It seemed like as soon as I walked in the door, I was viewed as "fresh meat." Go elsewhere!

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.

I recently went here looking for a lighting center. When I found wickford, I discovered they didn't have much of a selection. While I was looking, not one of the six sales people behind the counter asked if I needed assistance. The lights I was interesting in, were very expensive when compared to other stores I have shopped. Even if I was going to buy something, no one waited on me so I went elsewhere. I will not go back!

2
★★☆☆☆

I recently went here looking for a lighting center. When I found wickford, I discovered they didn't have much of a selection. While I was looking, not one of the six sales people behind the counter asked if I needed assistance. The lights I was interesting in, were very expensive when compared to other stores I have shopped. Even if I was going to buy something, no one waited on me so I went elsewhere. I will not go back!

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