Porcelli Bistro Inc

★★☆☆☆
  • 1852 E 6th St

    Cleveland, OH 44114

    Map & Directions
  • 216-574-2270

About Porcelli Bistro Inc

2.3333 3
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I eat at Porcelli's about 2 sometimes 3 days a week. I love their wide variety of menu options and have never had a bad meal. All of their food is made to order, and special requests are never turned down. Not to mention the prices are extremely reasonable! The wait staff is very friendly, and considering that the place is jammed from 12-1, they do their very best to give the best service possible. I highly recommend Porcelli's... its a great spot!!

4
★★★★☆

I eat at Porcelli's about 2 sometimes 3 days a week. I love their wide variety of menu options and have never had a bad meal. All of their food is made to order, and special requests are never turned down. Not to mention the prices are extremely reasonable! The wait staff is very friendly, and considering that the place is jammed from 12-1, they do their very best to give the best service possible. I highly recommend Porcelli's... its a great spot!!

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We recently ate lunch at Porcelli's for a friend's upcoming wedding. My entree came out not as described on the menu and the main part was overcooked. When the server was told, she was rude and inconsiderate and even confrontational and then stated that the menu is incorrect in it's description for this entree. Then when the check arrived, we noticed the server rounded up the price of our lunches -- $7.99 - $8.00 on the bill, etc.

One more thing, the manager was called and was asked if it was standard procedure to round up and he stated that "when we are busy it is", but no one failed to mention this to the patrons. Is this not another version of stealing. The manage also had an "I don't care attitude."

So basically Porcelli's has lost my business and several of my colleagues.

2
★★☆☆☆

We recently ate lunch at Porcelli's for a friend's upcoming wedding. My entree came out not as described on the menu and the main part was overcooked. When the server was told, she was rude and inconsiderate and even confrontational and then stated that the menu is incorrect in it's description for this entree. Then when the check arrived, we noticed the server rounded up the price of our lunches -- $7.99 - $8.00 on the bill, etc.

One more thing, the manager was called and was asked if it was standard procedure to round up and he stated that "when we are busy it is", but no one failed to mention this to the patrons. Is this not another version of stealing. The manage also had an "I don't care attitude."

So basically Porcelli's has lost my business and several of my colleagues.

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What a horrible experience. 14 of us went to lunch for a birthday. The food started coming out slowly. I get my burger and it's bleeding on my plate despite the fact that I ordered it well done. Two people finished their pasta dishes and three people still had not received their meals. Here's the kicker, the three people all had salads! The pasta came out and was eaten before the salads were brought to the table. The server didn't even know the salads were missing because she neglected to check and see if all our order were out. I'd rather go to McDonald's than return here. And when we spoke to the manager, he had a very "I don't care" attitude and was basically blaming us. Very, very poor service from the server to the kitchen to the manager. I was very disappointed.

PROS:
CONS: Extremely porr service all around.

1
★☆☆☆☆

What a horrible experience. 14 of us went to lunch for a birthday. The food started coming out slowly. I get my burger and it's bleeding on my plate despite the fact that I ordered it well done. Two people finished their pasta dishes and three people still had not received their meals. Here's the kicker, the three people all had salads! The pasta came out and was eaten before the salads were brought to the table. The server didn't even know the salads were missing because she neglected to check and see if all our order were out. I'd rather go to McDonald's than return here. And when we spoke to the manager, he had a very "I don't care" attitude and was basically blaming us. Very, very poor service from the server to the kitchen to the manager. I was very disappointed.

PROS:
CONS: Extremely porr service all around.

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Message from Porcelli Bistro Inc

Italian restaurant, Italian food,happy hour specials,catering, private parties

More about Porcelli Bistro Inc

Contact us at 2165742270, 1852 E 6th Street, Cleveland, OH, 44114-2201. Porcelli's Bistro is Italian restaurant featuring made from scratch cooking every day along with gluten free, and whole wheat selections.

 

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