big martys carpets

★★★☆☆

About big martys carpets

Categories
  • Home & Garden
  • Floor Coverings
Details
  • Carpeting

Home & Garden

Home & Garden
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I went to Big Marty's 3 times while searching for vinyl flooring. I was quoted a price on the 1st and 2nd occasions and when I had decided to go with that product and purchase it, they raised the price. From Thursday to Friday, IT WENT UP?! When I mentioned the quote was not the same I was told the prices go up weekly...when I said I was in there yesterday, he said the prices can go up daily. When I said how ridiculous that was he said it's only 20 something more dollars. Seriously!!?? I guess Big Marty's didn't need my $ but sure needed the extra $28 they would have got by upping my original quote. Instead I found the exact same product somewhere else cheaper.
I find it disheartening that I was actually trying to support my local
businesses and not go to a big chain and this was the treatment I received.
I'd like to also mention I was the only one in the store at each visit and not once did the salesman approach me and ask if I needed help. I had to approach the main desk with all my questions.

That's no way to do business!

1
★☆☆☆☆

I went to Big Marty's 3 times while searching for vinyl flooring. I was quoted a price on the 1st and 2nd occasions and when I had decided to go with that product and purchase it, they raised the price. From Thursday to Friday, IT WENT UP?! When I mentioned the quote was not the same I was told the prices go up weekly...when I said I was in there yesterday, he said the prices can go up daily. When I said how ridiculous that was he said it's only 20 something more dollars. Seriously!!?? I guess Big Marty's didn't need my $ but sure needed the extra $28 they would have got by upping my original quote. Instead I found the exact same product somewhere else cheaper.
I find it disheartening that I was actually trying to support my local
businesses and not go to a big chain and this was the treatment I received.
I'd like to also mention I was the only one in the store at each visit and not once did the salesman approach me and ask if I needed help. I had to approach the main desk with all my questions.

That's no way to do business!

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I had my entire house done from Big Marty's. I put carpet in most and laminate in the family room. Everything went perfect and looks great. The price was a lot less than the other places I checked, especially the shop at home that is on TV all the time. Thanks Big Marty!

5
★★★★★

I had my entire house done from Big Marty's. I put carpet in most and laminate in the family room. Everything went perfect and looks great. The price was a lot less than the other places I checked, especially the shop at home that is on TV all the time. Thanks Big Marty!

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I am very angry with Big Martys (Penndel) and will NEVER shop there again. My husband called & told them "I have a carpet remnant left over from another carpet company who installed it. How much would you charge us to cut it down and hem up the sides so we can use it for an area rug"? Their answer was $25. So when he went there on Friday to ge it done, they told him "Unless you buy the carpet from us, you'll have to pay $104 for us to do that for you. Are you KIDDING ME? DO I LOOK STUPID???? You're not the only carpet place in town. I can buy about 3 area rugs brand new at that price.

1
★☆☆☆☆

I am very angry with Big Martys (Penndel) and will NEVER shop there again. My husband called & told them "I have a carpet remnant left over from another carpet company who installed it. How much would you charge us to cut it down and hem up the sides so we can use it for an area rug"? Their answer was $25. So when he went there on Friday to ge it done, they told him "Unless you buy the carpet from us, you'll have to pay $104 for us to do that for you. Are you KIDDING ME? DO I LOOK STUPID???? You're not the only carpet place in town. I can buy about 3 area rugs brand new at that price.

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0 out of 1 people found this review helpful.

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I recently purchased carpet from Big Marty's in Hatboro. A very nice (single) young man helped answer all my questions. The prices were much cheaper then I had expected. They sent people out to measure my house and shortly after my carpet was installed. The installers were very courteous and respectful and did a beautiful job. I love my carpet! Thanks, judy and sam Keurig

5
★★★★★

I recently purchased carpet from Big Marty's in Hatboro. A very nice (single) young man helped answer all my questions. The prices were much cheaper then I had expected. They sent people out to measure my house and shortly after my carpet was installed. The installers were very courteous and respectful and did a beautiful job. I love my carpet! Thanks, judy and sam Keurig

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I went in to Big Marty's after looking at a few other places. They helped to explain the difference in the carpet and padding in ways I could understand. They weren't high pressure, so I could look around without having someone looking over my shoulder. Their prices seemed to be comparable or lower and the installation was a very pleasant experience. Thankyou. MW.

5
★★★★★

I went in to Big Marty's after looking at a few other places. They helped to explain the difference in the carpet and padding in ways I could understand. They weren't high pressure, so I could look around without having someone looking over my shoulder. Their prices seemed to be comparable or lower and the installation was a very pleasant experience. Thankyou. MW.

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.

although big martys has a big selection of carpets and rugs, i didnt find my expierence acceptable. when i asked for area rugs they pointed down an isle then had nothing more to say. i had a question about carpet installation and they ignored me! i felt like i was more of a pain than a customer.

PROS: wide variety
CONS: unhelpful

2
★★☆☆☆

although big martys has a big selection of carpets and rugs, i didnt find my expierence acceptable. when i asked for area rugs they pointed down an isle then had nothing more to say. i had a question about carpet installation and they ignored me! i felt like i was more of a pain than a customer.

PROS: wide variety
CONS: unhelpful

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1 out of 1 people found this review helpful.

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