Revival Animal Health Inc

★★☆☆☆
42.9861 -96.0571
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712-737-5555

1700 Albany Pl SE

Orange City, IA

51041

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2.375 8
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Reviews 1 - 8 of 8.
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Quite possibly the worst customer service of any company I have ever dealt with and I primarily purchase things online. I ordered one of their "Perla Beds." They don't give you a color option, but list it as "assorted colors." The picture shows a black, possibly gray or dark green color. I have a male bulldog and I'm a single guy. They sent me a pink bed. PINK. When I contacted them, they acted like I was the idiot for questioning the color and said the only other color was taupe. Guess what geniuses, taupe would satisfy about 99% of people out there and pink is ridiculous without giving people a choice. Even more ridiculous was the shipping cost of $17 and them telling me I would have to pay for shipping to exchange the pink bed for a normal color. They were rude, unhelpful and overpriced. I would never, ever order from this company again. I created an account on this website just to voice my disgust. I hate signing up for new websites, but this company is as brutal as it gets. Do not order from them. Do not support a company that doesn't care about you, only your money. They're terrible and that's an understatement.

1
★☆☆☆☆

Quite possibly the worst customer service of any company I have ever dealt with and I primarily purchase things online. I ordered one of their "Perla Beds." They don't give you a color option, but list it as "assorted colors." The picture shows a black, possibly gray or dark green color. I have a male bulldog and I'm a single guy. They sent me a pink bed. PINK. When I contacted them, they acted like I was the idiot for questioning the color and said the only other color was taupe. Guess what geniuses, taupe would satisfy about 99% of people out there and pink is ridiculous without giving people a choice. Even more ridiculous was the shipping cost of $17 and them telling me I would have to pay for shipping to exchange the pink bed for a normal color. They were rude, unhelpful and overpriced. I would never, ever order from this company again. I created an account on this website just to voice my disgust. I hate signing up for new websites, but this company is as brutal as it gets. Do not order from them. Do not support a company that doesn't care about you, only your money. They're terrible and that's an understatement.

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Terrible customer service. I ordered from this company because I needed the product at a particular time. Their shipping policy said that if you order by noon on Wednesday, and pay extra for 2 day shipping, you will recieve your order by Friday. so that is what I did. I recieved nothing. I finnally got an e-mail on the next tuesday saying it had just shipped. And that they had recieved my order too late to ship before the weekend, they actually changed the order recieved time on my account to cover theirself. So I am supposed to recieve it Thursday, a full week after expected. I will never order from them again.

1
★☆☆☆☆

Terrible customer service. I ordered from this company because I needed the product at a particular time. Their shipping policy said that if you order by noon on Wednesday, and pay extra for 2 day shipping, you will recieve your order by Friday. so that is what I did. I recieved nothing. I finnally got an e-mail on the next tuesday saying it had just shipped. And that they had recieved my order too late to ship before the weekend, they actually changed the order recieved time on my account to cover theirself. So I am supposed to recieve it Thursday, a full week after expected. I will never order from them again.

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Do not buy from this company. I bought a gallon of medicated shampoo from this company, and it expired in a couple of months. The shampoo I got from another company expired in a couple of years, so Revival Animal Health is selling old supplies. The shampoo was $148, and would expire before I would even use 1/8 of the bottle. I called customer service and they told me they sell items up to a week before their expiration dates.

1
★☆☆☆☆

Do not buy from this company. I bought a gallon of medicated shampoo from this company, and it expired in a couple of months. The shampoo I got from another company expired in a couple of years, so Revival Animal Health is selling old supplies. The shampoo was $148, and would expire before I would even use 1/8 of the bottle. I called customer service and they told me they sell items up to a week before their expiration dates.

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This company advertised pooch pants which were guaranteed for 300 washes and required no liners. My little dog, Billie, is 13, a crippled amputee and in diapers 24/7 so the life of these absorbant pants was a definite factor in choosing them. The first 3 pairs i purchased from Revival were defective, did not make it to 50 washes. I wanted 3 new pairs or a refund. Their customer service rep tried to blame me for incorrect washing-????- and then said they would not back their guarantee as they bought them from the manufacturer.To make a long story short I now deal with another company which replaces defective items no questions asked. Revival Animal health is a very bad company when it comes to customer service and guarantees. We have cats, dogs and parrots and will never buy from them again.I now see the pooch pants offered in the online catalog are guaranteed for only 50 washes! I retained the original packaging which I plan to photo copy and add to other online reviews/complaints.

1
★☆☆☆☆

This company advertised pooch pants which were guaranteed for 300 washes and required no liners. My little dog, Billie, is 13, a crippled amputee and in diapers 24/7 so the life of these absorbant pants was a definite factor in choosing them. The first 3 pairs i purchased from Revival were defective, did not make it to 50 washes. I wanted 3 new pairs or a refund. Their customer service rep tried to blame me for incorrect washing-????- and then said they would not back their guarantee as they bought them from the manufacturer.To make a long story short I now deal with another company which replaces defective items no questions asked. Revival Animal health is a very bad company when it comes to customer service and guarantees. We have cats, dogs and parrots and will never buy from them again.I now see the pooch pants offered in the online catalog are guaranteed for only 50 washes! I retained the original packaging which I plan to photo copy and add to other online reviews/complaints.

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I have always had very good service through this company. Their prices are almost always the lowest you'd find anywhere and I do always check before ordering. It's best to call during the daytime hours, although you can order anytime, if you have specific questions the nighttime operators are not as knowlegeble. However the service has always been excellent! I do wish they would offer more products because if they did I would never have to look anyplace else.

5
★★★★★

I have always had very good service through this company. Their prices are almost always the lowest you'd find anywhere and I do always check before ordering. It's best to call during the daytime hours, although you can order anytime, if you have specific questions the nighttime operators are not as knowlegeble. However the service has always been excellent! I do wish they would offer more products because if they did I would never have to look anyplace else.

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If I could rate this company negatively, I would. I was giving my beloved cat Azodyl purchased from my vet. Azodyl has to be kept at a refrigeratored temperative to keep the ingredients active. It is a very expensive product but within 3 weeks my cat's BUN and CREA levels had significantly dropped. I was hoping to find a less expensive Azodyl source and purchased from Revival Animal Health. Within 3 weeks my cat's BUN and CREAT levels and once again risen and within 5 weeks my baby was dead. And it's my fault because after 3 weeks when levels 1st went down I suspected bad Azodyl but after just given almost $300 to this company, I pretended it was something else. It wasn't anything else except bad Azodyl--bad because this company either didn't buy it from a reliable source that kept the product at the required temperatures or the company itself didn't keep the Azodyl at the required temperature. And then this company has the gall to continue to call me and send me advertising in the mail even after I requested it not to.

1
★☆☆☆☆

If I could rate this company negatively, I would. I was giving my beloved cat Azodyl purchased from my vet. Azodyl has to be kept at a refrigeratored temperative to keep the ingredients active. It is a very expensive product but within 3 weeks my cat's BUN and CREA levels had significantly dropped. I was hoping to find a less expensive Azodyl source and purchased from Revival Animal Health. Within 3 weeks my cat's BUN and CREAT levels and once again risen and within 5 weeks my baby was dead. And it's my fault because after 3 weeks when levels 1st went down I suspected bad Azodyl but after just given almost $300 to this company, I pretended it was something else. It wasn't anything else except bad Azodyl--bad because this company either didn't buy it from a reliable source that kept the product at the required temperatures or the company itself didn't keep the Azodyl at the required temperature. And then this company has the gall to continue to call me and send me advertising in the mail even after I requested it not to.

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2 out of 2 people found this review helpful.

.

This company has a wide variety of items for dogs and other pets. I often find they have the best price when I'm checking prices online. They ship orders out in a very reasonable amount of time and everything has always arrived in perfect shape.

4
★★★★☆

This company has a wide variety of items for dogs and other pets. I often find they have the best price when I'm checking prices online. They ship orders out in a very reasonable amount of time and everything has always arrived in perfect shape.

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.

A great place to buy what you need for your pets, but also if you have large numbers of animals. They have a catalog they will send you, or you can go to their business if you live close. My husband owns a hunting dog, and we buy huge bones for him to chew on very often for him, and they are the best price we have found. REasonable shipping if you do not live close by. Very good staff and salespersons. Highly recommended!

5
★★★★★

A great place to buy what you need for your pets, but also if you have large numbers of animals. They have a catalog they will send you, or you can go to their business if you live close. My husband owns a hunting dog, and we buy huge bones for him to chew on very often for him, and they are the best price we have found. REasonable shipping if you do not live close by. Very good staff and salespersons. Highly recommended!

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