Sunroom

★★☆☆☆

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  • Tanning Salons

Personal Services

Personal Services
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Sundown Inc

1917 W Monroe St Springfield, AR

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Marges Hair and Tanning Salon

602 E Walnut St Ste B Chatham, IL

1.75 8
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I had mix feelings about this salon. I am 18 and started tanning for my boyfriends fraternitys formal. first time I went in with my two friends who got spray tans. the girl who helped them was great but the girl who helped me was not. I'm a level 4 tanner and she tried talking me into a tingler lotion, I don't like tinglers. I tanned again two days later and the staff was great. however, the next time I went the girl didn't set my time and they were out of my sticker of choice and when I asked to get one the girl told me she was too tired to get it. I actually wanted to get a part time jon there, but now I'm not sure.

3
★★★☆☆

I had mix feelings about this salon. I am 18 and started tanning for my boyfriends fraternitys formal. first time I went in with my two friends who got spray tans. the girl who helped them was great but the girl who helped me was not. I'm a level 4 tanner and she tried talking me into a tingler lotion, I don't like tinglers. I tanned again two days later and the staff was great. however, the next time I went the girl didn't set my time and they were out of my sticker of choice and when I asked to get one the girl told me she was too tired to get it. I actually wanted to get a part time jon there, but now I'm not sure.

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DO NOT GO HERE!! The staff was outside smoking when I arrived, and it took them about 10 minutes to finish and come help me. The girl was very rude to me & didn't want to explain anything to me, or even tell me where the room was (it was my first time there). Also it is very dirty & gross inside & I stood in a puddle of dirty water while putting my lotion on. When I came out the girls were laying on the couches talking on their cell phones & I couldn't ask them if I could get a refund on the package I bought since it was such a bad experience. Of course, I won't be going again, regardless of the money I spent on the package. The owners of this place should be ashamed of themselves & their staff!!!!

1
★☆☆☆☆

DO NOT GO HERE!! The staff was outside smoking when I arrived, and it took them about 10 minutes to finish and come help me. The girl was very rude to me & didn't want to explain anything to me, or even tell me where the room was (it was my first time there). Also it is very dirty & gross inside & I stood in a puddle of dirty water while putting my lotion on. When I came out the girls were laying on the couches talking on their cell phones & I couldn't ask them if I could get a refund on the package I bought since it was such a bad experience. Of course, I won't be going again, regardless of the money I spent on the package. The owners of this place should be ashamed of themselves & their staff!!!!

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0 out of 1 people found this review helpful.

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Terrible customer service! I planned to mystic tan today and the girl working refused to let me. She told me it would take at least 15 minutes (when it takes only 2 at the most) and admitted she didn't want to clean it after I used it, despite it being a half an hour before close. I hope the owner reads this so they know they are out the $80 I was planning to spend.

1
★☆☆☆☆

Terrible customer service! I planned to mystic tan today and the girl working refused to let me. She told me it would take at least 15 minutes (when it takes only 2 at the most) and admitted she didn't want to clean it after I used it, despite it being a half an hour before close. I hope the owner reads this so they know they are out the $80 I was planning to spend.

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1 out of 2 people found this review helpful.

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WORST EXPERIENCE EVER! Girl refused to serve me. I had planned to buy a tanning package, however after waiting for the girl to finally get around to me ( I was the only person in the store), she told me she needed to "clean" and I couldn't tan despite being no where near close. I will NOT be back. Hire better staff.

1
★☆☆☆☆

WORST EXPERIENCE EVER! Girl refused to serve me. I had planned to buy a tanning package, however after waiting for the girl to finally get around to me ( I was the only person in the store), she told me she needed to "clean" and I couldn't tan despite being no where near close. I will NOT be back. Hire better staff.

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1 out of 2 people found this review helpful.

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I'm a 16 year old Springfield teen and with homecomings and proms, I'm a frequent customer at various sunrooms. I've come to find that the staff at every one I've been to is the exact same. Not friendly, rude, and childish. They always ask my friend to spell out her last name and after she does they spell it wrong anyway and it comes up that " she's not signed up to tan there." I went to a sunroom Tuesday of last week and asked to be in a turbo 400 and the girl asked if I wanted new bulbs. I told her I didn't care and she goes "well you should, you look really pale." comments like those make me want to forget about that place and go tanning elsewhere. The salons are clean and the beds are nice, but the staff needs to be replaced.

3
★★★☆☆

I'm a 16 year old Springfield teen and with homecomings and proms, I'm a frequent customer at various sunrooms. I've come to find that the staff at every one I've been to is the exact same. Not friendly, rude, and childish. They always ask my friend to spell out her last name and after she does they spell it wrong anyway and it comes up that " she's not signed up to tan there." I went to a sunroom Tuesday of last week and asked to be in a turbo 400 and the girl asked if I wanted new bulbs. I told her I didn't care and she goes "well you should, you look really pale." comments like those make me want to forget about that place and go tanning elsewhere. The salons are clean and the beds are nice, but the staff needs to be replaced.

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1 out of 2 people found this review helpful.

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I went tanning a few times in the past 2 days there, The first time the girls were to busy talking to each other to notice I was there. So I didn't say any thing just waited to be waited on. Now the second time I went I was told I had no Minutes "Id just purchased some the day before" the girl got a attitude with me and I found her to be very rude. "COME TO FIND OUT SHE WAS NOT SPELLING MY LAST NAME LIKE I KEPT TELLING HER IT WAS" If you would like a great tanning experience would definitely not tan here!

2
★★☆☆☆

I went tanning a few times in the past 2 days there, The first time the girls were to busy talking to each other to notice I was there. So I didn't say any thing just waited to be waited on. Now the second time I went I was told I had no Minutes "Id just purchased some the day before" the girl got a attitude with me and I found her to be very rude. "COME TO FIND OUT SHE WAS NOT SPELLING MY LAST NAME LIKE I KEPT TELLING HER IT WAS" If you would like a great tanning experience would definitely not tan here!

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2 out of 3 people found this review helpful.

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A few years ago before I left for the military, I tanned at the sunroom (as I did probably a hundred other times) and I accidentally left a necklace there in the tanning room that was worth $950. I went back when I realized it and they said that they had found nothing. They were lying or one of their staff who cleaned that room took it. They are extremely unprofessional and the avereage age of employee looks to be about 16 and they act about 12 years old!!!! Do not use this salon.

1
★☆☆☆☆

A few years ago before I left for the military, I tanned at the sunroom (as I did probably a hundred other times) and I accidentally left a necklace there in the tanning room that was worth $950. I went back when I realized it and they said that they had found nothing. They were lying or one of their staff who cleaned that room took it. They are extremely unprofessional and the avereage age of employee looks to be about 16 and they act about 12 years old!!!! Do not use this salon.

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2 out of 3 people found this review helpful.

Business Response:

Thank you for leaving feed back I am sorry you had a necklace missing "a few years ago". We have made many changes to how "left items in rooms" are handled. When an employee finds an item left in a room, after the customer has left, the employee is to bring the item to the front counter and look up who was last in the room. Call the customer, to find out if they left an item in the room. The item is then sealed and labeled with the customers name on it. If an employee is caught pocketing any item left in a room, we concider this to be theft and the employee is terminated. I am Randy, if at any time you feel you have a problem that is not resolved to your satification, please call at 217-415-6748.
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The staff there are very unprofessional. if they notice you at all, it is after they have to pull up their very low rise pants or tug on their too-mini skirt, and stop talking to each other. Then they quickly assign you a room and off you go. No asking if you need anything, or guiding you in the right direction. The facility is clean, but cluttered and a bit like a maze. Cheap prices and decent beds are the only thing that would make me go back.

2
★★☆☆☆

The staff there are very unprofessional. if they notice you at all, it is after they have to pull up their very low rise pants or tug on their too-mini skirt, and stop talking to each other. Then they quickly assign you a room and off you go. No asking if you need anything, or guiding you in the right direction. The facility is clean, but cluttered and a bit like a maze. Cheap prices and decent beds are the only thing that would make me go back.

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1 out of 3 people found this review helpful.

 

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