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Automotive
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NAPA Auto Parts - L & L Sterling Inc

1341 N 7th St Rochelle, IL

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Sawicki Chevrolet Buick Cadillac

1260 N 7th St Rochelle, IL

2.8 5
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I Sent this same letter to Cooper tire
I need some help I I have purchased your tires for many years and i currenty have them on all my cars. I have a 2006 chevy Eqinox with high miles,Put about 55.000 miles on original tires then i had Maserbend of Rochelle ,il put new cs4 cooper tires on (great tire).
Then my problem started a loud noise started coming from tires
i had about 55,000 miles on the tires.

Went to masterbend and they said nothing was wrong with the car .So they installed new cs4s ,this was fine for about 10,000 miles and then the noise came back,The same problem came back( cupping and noise just like before) So my Question to Cooper is .Should the companies installing your tire be able to trouble shoot a problem with the car before installation.After taking car back to MASTERBEND they did an alignment and said nothing else was wrong,that it is possible that tires just dont match car.So i went home jacked the car up to see if i could find anything,well gee wis a fluid was leaking from struts,can or will this cause this problem BAD STRUTS'
After a little time on line i find that struts can cause this problem . So what do i do?
COOPER TIRE did agree to give me tires for 50% off.this being the case what can MASTERBEND DO FOR ME.Well they say nothing.Cooper tire did say that i had to put new struts on to get 50% off tires

Masterbend needs to send mechanics to school so they know what they are doing!!!!!!!!!!!!!!!

Daryl D

1
★☆☆☆☆

I Sent this same letter to Cooper tire
I need some help I I have purchased your tires for many years and i currenty have them on all my cars. I have a 2006 chevy Eqinox with high miles,Put about 55.000 miles on original tires then i had Maserbend of Rochelle ,il put new cs4 cooper tires on (great tire).
Then my problem started a loud noise started coming from tires
i had about 55,000 miles on the tires.

Went to masterbend and they said nothing was wrong with the car .So they installed new cs4s ,this was fine for about 10,000 miles and then the noise came back,The same problem came back( cupping and noise just like before) So my Question to Cooper is .Should the companies installing your tire be able to trouble shoot a problem with the car before installation.After taking car back to MASTERBEND they did an alignment and said nothing else was wrong,that it is possible that tires just dont match car.So i went home jacked the car up to see if i could find anything,well gee wis a fluid was leaking from struts,can or will this cause this problem BAD STRUTS'
After a little time on line i find that struts can cause this problem . So what do i do?
COOPER TIRE did agree to give me tires for 50% off.this being the case what can MASTERBEND DO FOR ME.Well they say nothing.Cooper tire did say that i had to put new struts on to get 50% off tires

Masterbend needs to send mechanics to school so they know what they are doing!!!!!!!!!!!!!!!

Daryl D

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This is pretty much the only place we take our cars! The service is excellent and I don't feel like they are ripping me off!

4
★★★★☆

This is pretty much the only place we take our cars! The service is excellent and I don't feel like they are ripping me off!

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Always professional and friendly. Even if it's just an oil change they go above and beyond. Prices are very reasonable.

4
★★★★☆

Always professional and friendly. Even if it's just an oil change they go above and beyond. Prices are very reasonable.

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We take both our cars to Masterbend for oil changes and any other issues! They always provide good service at excellent prices!

4
★★★★☆

We take both our cars to Masterbend for oil changes and any other issues! They always provide good service at excellent prices!

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Masterbend Of Rochelle dose not know what they are doing. They do not have enough mechanics to run the shop. I took my vehicle in there and it took way to long. I was watching them most of the time the mechanics would work on one vehicle get tired of working on that one and got to another vehicle in the shop. That is not a way to run a business. Will not go to agine.

1
★☆☆☆☆

Masterbend Of Rochelle dose not know what they are doing. They do not have enough mechanics to run the shop. I took my vehicle in there and it took way to long. I was watching them most of the time the mechanics would work on one vehicle get tired of working on that one and got to another vehicle in the shop. That is not a way to run a business. Will not go to agine.

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