Shoprite

★★★☆☆

About Shoprite

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  • Grocery Stores

Food

Food
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1289 Roosevelt Ave Carteret, NJ

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2148 Morris Ave Union, NJ

2.8333 12
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I am from out of state my daughter started here in this state by going to college the customer service Desk always professional....whenever I needed to purchase a gift cerificate by phone so my daughter could pick up to purchase food no problem!!!! Janet keep up the good work your phone mannerism is a dying art no matter what time of day you have always been so pleasant and nice when smile in your voice...thanks..

5
★★★★★

I am from out of state my daughter started here in this state by going to college the customer service Desk always professional....whenever I needed to purchase a gift cerificate by phone so my daughter could pick up to purchase food no problem!!!! Janet keep up the good work your phone mannerism is a dying art no matter what time of day you have always been so pleasant and nice when smile in your voice...thanks..

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WOW I have never heard so many cruel remarks in my life. I have been shopping in this store for many, many years and have never experienced any of these episodes with any manager or employee. I have been in the customer service business all my life and believe me if you treat people nicely , you will get the same in return. As for all these incidents, I see what goes in this store and it's not pretty. They come from all over because the prices are the best, but people don't seem to read the fine print in the flyers or the coupons, AND they are not nice when the manager says they cannot help them. As for products not being on the shelf, yes I've experienced that also but it"s no different than any other store that has a sale and the most popular size is never there. I'm not happy about it but I've learned to ask for a rain check. People have a tendency to color their stories to suit their agendas. The staff here has always been polite and helpful to me, maybe because that's the way I am to them.

4
★★★★☆

WOW I have never heard so many cruel remarks in my life. I have been shopping in this store for many, many years and have never experienced any of these episodes with any manager or employee. I have been in the customer service business all my life and believe me if you treat people nicely , you will get the same in return. As for all these incidents, I see what goes in this store and it's not pretty. They come from all over because the prices are the best, but people don't seem to read the fine print in the flyers or the coupons, AND they are not nice when the manager says they cannot help them. As for products not being on the shelf, yes I've experienced that also but it"s no different than any other store that has a sale and the most popular size is never there. I'm not happy about it but I've learned to ask for a rain check. People have a tendency to color their stories to suit their agendas. The staff here has always been polite and helpful to me, maybe because that's the way I am to them.

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.

Because this is the only food store in town, they think customers dont have a choice but shop there and therefore dont need to be treated with any respect.

The store manager gave me a hard time about using a Valid ShopRite coupon. He wasnt even aware of the entire situation but just went by what the manager-wanna-be with the override key had told him.

I was told I shouldnt be shopping at the store more than once per day.......... (Most stores welcome cusotmers into their stores as many times as they want to go in!!!!) I was told I could not have 2 orders................(So I guess I cant shop for my elderly mother now.)

When I told him that treatment like this was the reason I shop at Wegman's (in Woodbridge, NJ) the manager said "...go shop at Wegmans" as he walked away in a huff! Well, didnt that make me feel like a valued ShopRite customer.....not!

So guess what Mr. Marzullo-store manager, on Saturday I shopped at Wegman's and it was a pleasure!! And I will continue to do so!

In the meantime, I will be bringing this to the attention of upper management at Wakfern and anyone else who can assist me.

Because for a manager at one store to tell a customer to go shop somewhere else is UNACCEPTABLE!

1
★☆☆☆☆

Because this is the only food store in town, they think customers dont have a choice but shop there and therefore dont need to be treated with any respect.

The store manager gave me a hard time about using a Valid ShopRite coupon. He wasnt even aware of the entire situation but just went by what the manager-wanna-be with the override key had told him.

I was told I shouldnt be shopping at the store more than once per day.......... (Most stores welcome cusotmers into their stores as many times as they want to go in!!!!) I was told I could not have 2 orders................(So I guess I cant shop for my elderly mother now.)

When I told him that treatment like this was the reason I shop at Wegman's (in Woodbridge, NJ) the manager said "...go shop at Wegmans" as he walked away in a huff! Well, didnt that make me feel like a valued ShopRite customer.....not!

So guess what Mr. Marzullo-store manager, on Saturday I shopped at Wegman's and it was a pleasure!! And I will continue to do so!

In the meantime, I will be bringing this to the attention of upper management at Wakfern and anyone else who can assist me.

Because for a manager at one store to tell a customer to go shop somewhere else is UNACCEPTABLE!

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pretty awful store.

don't want to think of how much money i've thrown away, literally, buying expired food in that dump. being the only game in town, if you shop there, pay attention to expiration dates on things you wouldn't think you'd have to (canned goods, pet food, etc.).

be particularly wary in the meat department. as chicken/sausage expires, they have a nice habit of cutting off the old label, re-wrapping, and relabeling the meat. classy.

worth the drive to shop someplace else.

1
★☆☆☆☆

pretty awful store.

don't want to think of how much money i've thrown away, literally, buying expired food in that dump. being the only game in town, if you shop there, pay attention to expiration dates on things you wouldn't think you'd have to (canned goods, pet food, etc.).

be particularly wary in the meat department. as chicken/sausage expires, they have a nice habit of cutting off the old label, re-wrapping, and relabeling the meat. classy.

worth the drive to shop someplace else.

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i have many times bought meat, put it in the freezer, 7-10 days later i defrost it, and it looks brown and rotten, and smells bad, this has never happened to me with anyother store, also.. if you need lunch meat from the deli, be ready to wait 20-30 mins even if there is only 2 people or so on line and 4-5 people working behind the counter... other than that, i guess it's ok.. lol

2
★★☆☆☆

i have many times bought meat, put it in the freezer, 7-10 days later i defrost it, and it looks brown and rotten, and smells bad, this has never happened to me with anyother store, also.. if you need lunch meat from the deli, be ready to wait 20-30 mins even if there is only 2 people or so on line and 4-5 people working behind the counter... other than that, i guess it's ok.. lol

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.

I have shopped here for a few years, They are not so bad. Granted they could definetly improve, and they do run out of sale items quickly. I guess that has to do with the fact they are a small town so they dont overstock. I have dealt with a store manager named Harry, he was more then willing to do his very best to insure the costumer is happy.
Take into consideration that the World Class shoprite's also have much higher prices.

3
★★★☆☆

I have shopped here for a few years, They are not so bad. Granted they could definetly improve, and they do run out of sale items quickly. I guess that has to do with the fact they are a small town so they dont overstock. I have dealt with a store manager named Harry, he was more then willing to do his very best to insure the costumer is happy.
Take into consideration that the World Class shoprite's also have much higher prices.

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This store is not really as bad as others say it is. I go there whenever I need to pick up a few things after work. Shoprite of Carteret has never really let me down. Both the meat and dairy items are of average quality. I have never seen the rotten sludge other people claimed to have seen. Also, the staff at this store have never been mean to me. If you treat them right they will do the best they can to help you. Keep in mind this is a supermarket not a luxury spa. There will be no pampering here.

5
★★★★★

This store is not really as bad as others say it is. I go there whenever I need to pick up a few things after work. Shoprite of Carteret has never really let me down. Both the meat and dairy items are of average quality. I have never seen the rotten sludge other people claimed to have seen. Also, the staff at this store have never been mean to me. If you treat them right they will do the best they can to help you. Keep in mind this is a supermarket not a luxury spa. There will be no pampering here.

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I have been shopping at shopright's all m life and this one is the WORST. First off in times of economic issues this store refuses to take Internet coupons and questions others that are not shopright coupons from their flyer. Second the Store Manager is about the rudest person I Ever met, I bought some jiffy-pop popcorn there and when i got home and made one it tasted stale so I looked at the expire date and it was over 2 months ago. I called the store and spoke to the "head Manager" and was I told I was out of luck and that is why the product was 2 for 3 dollars. So they knew about the out of date product and tried to sell it instead of taking a small loss of money. Third is the new security guards they have added they watch you like your only intention is to steal from the store and follow around people who they must think are thieves. I never been followed myself but see this happening every time i have to go in there. Last is the fact they advertise that they are open till midnight. 3 days ago I had to get some toothpaste and milk and went there at about 11:35 PM when i got the the door i was told that they were closed and when i asked what happened to midnight closing i was told that there is a 24 hour store on RT9 and if i didn't like it i could wait till 6 AM when they re-pen. It took all my energy not to say anything to this punk kid cause he appeared to be looking for a fight whit his words and actions.

1
★☆☆☆☆

I have been shopping at shopright's all m life and this one is the WORST. First off in times of economic issues this store refuses to take Internet coupons and questions others that are not shopright coupons from their flyer. Second the Store Manager is about the rudest person I Ever met, I bought some jiffy-pop popcorn there and when i got home and made one it tasted stale so I looked at the expire date and it was over 2 months ago. I called the store and spoke to the "head Manager" and was I told I was out of luck and that is why the product was 2 for 3 dollars. So they knew about the out of date product and tried to sell it instead of taking a small loss of money. Third is the new security guards they have added they watch you like your only intention is to steal from the store and follow around people who they must think are thieves. I never been followed myself but see this happening every time i have to go in there. Last is the fact they advertise that they are open till midnight. 3 days ago I had to get some toothpaste and milk and went there at about 11:35 PM when i got the the door i was told that they were closed and when i asked what happened to midnight closing i was told that there is a 24 hour store on RT9 and if i didn't like it i could wait till 6 AM when they re-pen. It took all my energy not to say anything to this punk kid cause he appeared to be looking for a fight whit his words and actions.

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It is a decent store like the rest. They often run out of sales quickly due to budget constraints. I could also sense some tension with many of the workers there. However, their lack of spirit was understandable considering all the low-life customers that shop there and make them miserable.

3
★★★☆☆

It is a decent store like the rest. They often run out of sales quickly due to budget constraints. I could also sense some tension with many of the workers there. However, their lack of spirit was understandable considering all the low-life customers that shop there and make them miserable.

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This Shop Rite is has to be the worst supermarket I ever been to. The lack in customer service skills, they management team have no idea how to manage , the courtesy desk customer service are rude , The store manger Mr Masuto is a racist pig which really needs a reality check, All this been said this store needs to hire new managers and train them in how customer service and management and people skills,

1
★☆☆☆☆

This Shop Rite is has to be the worst supermarket I ever been to. The lack in customer service skills, they management team have no idea how to manage , the courtesy desk customer service are rude , The store manger Mr Masuto is a racist pig which really needs a reality check, All this been said this store needs to hire new managers and train them in how customer service and management and people skills,

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This shoprite is the worst around, plz stay of way, their hot foods department is a mess, they tend to use out of date product from the store for example from grocery demartment, some meats and mostly produce.

3
★★★☆☆

This shoprite is the worst around, plz stay of way, their hot foods department is a mess, they tend to use out of date product from the store for example from grocery demartment, some meats and mostly produce.

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I was having a big party at my house. The shoprite in Carteret said they can make all the food I needed and deliver it for free. The food cost half the price it did anywhere else. Come party day the manager in the apply department made my food, which was great. The food and cake was delivered on time. Everything was wonderful and on time. The party was a hit.

5
★★★★★

I was having a big party at my house. The shoprite in Carteret said they can make all the food I needed and deliver it for free. The food cost half the price it did anywhere else. Come party day the manager in the apply department made my food, which was great. The food and cake was delivered on time. Everything was wonderful and on time. The party was a hit.

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