Celebrate Cakes

★★★☆☆
  • 1311 Marketplace Dr Suite 270

    Garland, TX 75041

    Map & Directions
  • 972-271-4396

About Celebrate Cakes

Categories
3.2308 13
Hi! Sign in to let us know how Celebrate Cakes was?
Write a Review
.

Quite frankly, the best way to describe this place is unacceptable. Unacceptable in taste. Unacceptable in customer service. I'm not sure there's any other way to explain it.

I'm not quite sure how they stay in business, other than people who do not read reviews. Take heed when choosing a company to create a cake for your special day. There are too many options to settle for this company. They are AWFUL!!!!! Wish I could go back, but I will know better for next time. Hopefully I will save some others from sharing a similar experience with me.

1
★☆☆☆☆

Quite frankly, the best way to describe this place is unacceptable. Unacceptable in taste. Unacceptable in customer service. I'm not sure there's any other way to explain it.

I'm not quite sure how they stay in business, other than people who do not read reviews. Take heed when choosing a company to create a cake for your special day. There are too many options to settle for this company. They are AWFUL!!!!! Wish I could go back, but I will know better for next time. Hopefully I will save some others from sharing a similar experience with me.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Unfortunately, my experience did not live up to my expectations. I did not find the bakery to be especially attractive and the taste/texture of the cake was mediocre. To top it off, the customer service was disappointing as my phone call was not returned, leaving me with the responsibility of calling her back. I don't have much sympathy for the owner's lack of commitment, regardless of if she is running the shop alone, when I am spending my hard earned money at her store. It sounds like the previous review is a close friend, and frankly, that may be the only customers she has left if she continues to run her business this way.

If you do chose to use this bakery, I would make sure you get everything you want handled face to face. Don't expect she will follow up to assist you after the initial order is placed.

1
★☆☆☆☆

Unfortunately, my experience did not live up to my expectations. I did not find the bakery to be especially attractive and the taste/texture of the cake was mediocre. To top it off, the customer service was disappointing as my phone call was not returned, leaving me with the responsibility of calling her back. I don't have much sympathy for the owner's lack of commitment, regardless of if she is running the shop alone, when I am spending my hard earned money at her store. It sounds like the previous review is a close friend, and frankly, that may be the only customers she has left if she continues to run her business this way.

If you do chose to use this bakery, I would make sure you get everything you want handled face to face. Don't expect she will follow up to assist you after the initial order is placed.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I love this bakery and they are all very helpful. I noticed the previous review about the owner never being there, and if you actually ask her it's because she runs the business alone. She never leaves the bakery early without forwarding the phones and leaving a note on the door plus she lives very close (less than 1 minute away) and will meet you there anytime. She will even take supplies home with her so you can pick them up anytime. I have called her and she has even met me up at the bakery at 8pm to pick up supplies. Anyway, I get all my cakes there and I refuse to go anywhere else! The chocolate chip cake with cream cheese frosting is my favorite! I get it every time!

5
★★★★★

I love this bakery and they are all very helpful. I noticed the previous review about the owner never being there, and if you actually ask her it's because she runs the business alone. She never leaves the bakery early without forwarding the phones and leaving a note on the door plus she lives very close (less than 1 minute away) and will meet you there anytime. She will even take supplies home with her so you can pick them up anytime. I have called her and she has even met me up at the bakery at 8pm to pick up supplies. Anyway, I get all my cakes there and I refuse to go anywhere else! The chocolate chip cake with cream cheese frosting is my favorite! I get it every time!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I know of three other people that give up going because she's not opened when she says she is and you plan your day and make a trip over and she has closed early or not at all and doesn't return calls.
We all give up on trying to go there.
Was talking about it at the beauty shop Friday and someones client even spoke up. That tells you something, there is a bigger issue going on.
Lets not forget that this is not the original owner.

2
★★☆☆☆

I know of three other people that give up going because she's not opened when she says she is and you plan your day and make a trip over and she has closed early or not at all and doesn't return calls.
We all give up on trying to go there.
Was talking about it at the beauty shop Friday and someones client even spoke up. That tells you something, there is a bigger issue going on.
Lets not forget that this is not the original owner.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

Overall, the bakery wasn't very impressive- in terms of atmosphere, it seemed rather small and dirty and the cake was acceptable at best.

2
★★☆☆☆

Overall, the bakery wasn't very impressive- in terms of atmosphere, it seemed rather small and dirty and the cake was acceptable at best.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I have been reading all the reviews for Celebrate Cakes and Im not sure you can trust all of them. I have been buying from this location for over eight years and everything has always been as perfect as you can receive. If you ordered cake # 18 with Betty, seems to me someone on the ordering side dropped the ball and didnt give the right name. This bakery has had a A+ rating for over thirty five years, so I am assuming that people can read bewteen the lines and see bad reviews for what they are - people just trying to cause problems because they are somebody they trusted messed up.

5
★★★★★

I have been reading all the reviews for Celebrate Cakes and Im not sure you can trust all of them. I have been buying from this location for over eight years and everything has always been as perfect as you can receive. If you ordered cake # 18 with Betty, seems to me someone on the ordering side dropped the ball and didnt give the right name. This bakery has had a A+ rating for over thirty five years, so I am assuming that people can read bewteen the lines and see bad reviews for what they are - people just trying to cause problems because they are somebody they trusted messed up.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Celebrate Cakes has made several cakes for me and I have NEVER been disappointed. I go to them for birthday cakes and they will be making my parent's wedding anniversary cake. I'm so excited because I can give those ladies an idea of what I want and they will make it even better! They always discuss their ideas with me and I give them my approval before the cake is created. I always go to them because I want my cakes to taste as good as they look! That is a high standard that these ladies ALWAYS achieve. I highly recommend them!

5
★★★★★

Celebrate Cakes has made several cakes for me and I have NEVER been disappointed. I go to them for birthday cakes and they will be making my parent's wedding anniversary cake. I'm so excited because I can give those ladies an idea of what I want and they will make it even better! They always discuss their ideas with me and I give them my approval before the cake is created. I always go to them because I want my cakes to taste as good as they look! That is a high standard that these ladies ALWAYS achieve. I highly recommend them!

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I'm a long time fan of Celebrate Cakes. Their staff are all very professional and the cakes are beyond yummy.

And I'd just like to point out that the previous reviews giving them only one star are obviously done by the same people over & over. They practically copied & pasted their reviews.

Funny that one of them claims that all the good reviews were written by the owner. Maybe she should get her facts straight before she goes around making libelous statements.

5
★★★★★

I'm a long time fan of Celebrate Cakes. Their staff are all very professional and the cakes are beyond yummy.

And I'd just like to point out that the previous reviews giving them only one star are obviously done by the same people over & over. They practically copied & pasted their reviews.

Funny that one of them claims that all the good reviews were written by the owner. Maybe she should get her facts straight before she goes around making libelous statements.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I met with Amanda to talk about a cake and she was very professional and helpful. During our meeting April was coming in to deliver a wedding cake and she stopped to help with the design as well. I was very pleased with the service and the cake looked exactly like I wanted it to look. I love this place!

5
★★★★★

I met with Amanda to talk about a cake and she was very professional and helpful. During our meeting April was coming in to deliver a wedding cake and she stopped to help with the design as well. I was very pleased with the service and the cake looked exactly like I wanted it to look. I love this place!

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

agree 100% with Denise! Professionalism goes out the window after signing and paying your bill. I wasn't treated like my business was appreciated even after paying in full!
U can imagine my shock when I saw my cake! Am taking a cake decorating class and my cakes are much neater than what they did!! My Gosh! The work was sloppy and they forgot to 'pearlize' the cake as was stated on our contract!
So disappointed! I don't like looking at my cake! What helped the cake and distracted from the sloppy work were the flowers the florist thankfully put on it and the cake display table.
Go someplace else is my recommendation! I don't recommend them to anyone!!

0
★☆☆☆☆

agree 100% with Denise! Professionalism goes out the window after signing and paying your bill. I wasn't treated like my business was appreciated even after paying in full!
U can imagine my shock when I saw my cake! Am taking a cake decorating class and my cakes are much neater than what they did!! My Gosh! The work was sloppy and they forgot to 'pearlize' the cake as was stated on our contract!
So disappointed! I don't like looking at my cake! What helped the cake and distracted from the sloppy work were the flowers the florist thankfully put on it and the cake display table.
Go someplace else is my recommendation! I don't recommend them to anyone!!

.

(be warned, the positive reviews on the Internet sound as though the owner wrote them)
If you do use this vendor, please take it upon yourself to write down what you want the cake to say and look like on the order form. The owners felt the only paperwork necessary for our order was the bill. If you select the cake on page 18 that says "Happy Birthday Betty", that's exactly what you are going to get, even if the birthday is for Richard and you tell them so. The cakes delivered were not the cakes ordered, and disappointingly didn't taste fresh. The owners refused to back their product ,blaming us for ordering the wrong cake.
Dealing with this vendor tarnished what was one of the most beautiful events in our lives. Please be cautious who you choose to retain for your wedding. We broke the cardinal rule of not using a vendor who was referred to us by someone we know. We won't make that mistake again.

0
★☆☆☆☆

(be warned, the positive reviews on the Internet sound as though the owner wrote them)
If you do use this vendor, please take it upon yourself to write down what you want the cake to say and look like on the order form. The owners felt the only paperwork necessary for our order was the bill. If you select the cake on page 18 that says "Happy Birthday Betty", that's exactly what you are going to get, even if the birthday is for Richard and you tell them so. The cakes delivered were not the cakes ordered, and disappointingly didn't taste fresh. The owners refused to back their product ,blaming us for ordering the wrong cake.
Dealing with this vendor tarnished what was one of the most beautiful events in our lives. Please be cautious who you choose to retain for your wedding. We broke the cardinal rule of not using a vendor who was referred to us by someone we know. We won't make that mistake again.

Pros: Great at Bridal Shows

Cons: Didn't deliver what was purchased, dry wedding cake

.

Everything I asked for was done and if something couldn't be done, they came up with a better idea! The cakes are awesome and taste wonderful! I highly encourage anyone to go see them and order the filled cupcakes! They are simply divine!

2
★★★★★

Everything I asked for was done and if something couldn't be done, they came up with a better idea! The cakes are awesome and taste wonderful! I highly encourage anyone to go see them and order the filled cupcakes! They are simply divine!

Pros: Creative designs!

.

Celebrate Cakes has been providing north Texans with the freshest, most original occasion cakes for years. This Garland privately owned cakery provides birthday, wedding, or all occasion party cakes for a good price. Not only can you order a cake shaped any way you like it--but the cakes made in their Garland shoppe are absolutely delicious. Call ahead, delivery and pick up available.

4
★★★★☆

Celebrate Cakes has been providing north Texans with the freshest, most original occasion cakes for years. This Garland privately owned cakery provides birthday, wedding, or all occasion party cakes for a good price. Not only can you order a cake shaped any way you like it--but the cakes made in their Garland shoppe are absolutely delicious. Call ahead, delivery and pick up available.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Celebrate Cakes, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review