Southtowns Animal Hospital

★★★☆☆
Monday 7:30am - 8:00pm Tuesday 7:30am - 8:00pm Wednesday 7:30am - 8:00pm Thursday 7:30am - 8:00pm Friday 7:30am - 6:00pm Sauturday 8:00am - 1:00pm
42.8392 -78.789
Map and Directions to Southtowns Animal Hospital

716-824-4108

154 Orchard Park Rd

West Seneca, NY

14224

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About Southtowns Animal Hospital

Categories

Pets & Animals

Pets & Animals
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Reviews 1 - 8 of 8.
.

Pricey, impersonal. I felt like I was on an assembly line instead of at a caring practice. I spent a grand total of 10 minutes being seen and only about 2 of those were with a doctor. I was left wondering if they have a business consultant managing the practice that demands that they fill an unreasonable quota of patients per hour and run as many tests as possible, whether needed or not. The staff seems to enjoy each others company, their client's and their pet's, not so much. And, really, for that level of dismissive-ness the prices were obscene. The actual vet care? They seem to try, but, who could tell?

2
★★☆☆☆

Pricey, impersonal. I felt like I was on an assembly line instead of at a caring practice. I spent a grand total of 10 minutes being seen and only about 2 of those were with a doctor. I was left wondering if they have a business consultant managing the practice that demands that they fill an unreasonable quota of patients per hour and run as many tests as possible, whether needed or not. The staff seems to enjoy each others company, their client's and their pet's, not so much. And, really, for that level of dismissive-ness the prices were obscene. The actual vet care? They seem to try, but, who could tell?

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.

I don't know which vet you had (cat grabbed by scruff of the neck) but I've never seen any of their staff handle any animal roughly. Furthermore, the reviews here have a trend--this place costs too much. People--do you want a professional doctor of veterinary medicine to see your pet or some zit faced kid with no experience or training. You're paying for decent care from competent, educated individuals, which this business has in spades! Yes, it costs *money* to own a pet. Before you get one, get that through your skull!! Drs. Jacobi, Kandefer, and Winkle are patient and answer your questions. Dr. Jacobi really shows her love and affection for animals. The staff is kind and competent. I trust them my with my cats completely.

4
★★★★☆

I don't know which vet you had (cat grabbed by scruff of the neck) but I've never seen any of their staff handle any animal roughly. Furthermore, the reviews here have a trend--this place costs too much. People--do you want a professional doctor of veterinary medicine to see your pet or some zit faced kid with no experience or training. You're paying for decent care from competent, educated individuals, which this business has in spades! Yes, it costs *money* to own a pet. Before you get one, get that through your skull!! Drs. Jacobi, Kandefer, and Winkle are patient and answer your questions. Dr. Jacobi really shows her love and affection for animals. The staff is kind and competent. I trust them my with my cats completely.

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.

My cat is 13yrs old and no longer travels well. She had a script that needs refilling. The Dr. would not refill her script with out seeing her. It cost us 42.00 for him to check her heart rate write the script and walk out. What a joke. The WORST part was when he picked her up by the scruff of her neck to move her! I asked him to stop about 5 times because I could see her paws were stuck on the examination table, and she was in pain, but he did not listen. My cat turned and attacked my hand as I was trying to release her. She bit my hand so badly I now have to go to the Dr. because I HAVE CAT SCRACH FEVER. He never appoligized and only gave her 3 months worth of medicine. I AM NOT GOING BACK. My cat is extreemly well behaved and has NEVER attacked anything like that before. What a circus.

1
★☆☆☆☆

My cat is 13yrs old and no longer travels well. She had a script that needs refilling. The Dr. would not refill her script with out seeing her. It cost us 42.00 for him to check her heart rate write the script and walk out. What a joke. The WORST part was when he picked her up by the scruff of her neck to move her! I asked him to stop about 5 times because I could see her paws were stuck on the examination table, and she was in pain, but he did not listen. My cat turned and attacked my hand as I was trying to release her. She bit my hand so badly I now have to go to the Dr. because I HAVE CAT SCRACH FEVER. He never appoligized and only gave her 3 months worth of medicine. I AM NOT GOING BACK. My cat is extreemly well behaved and has NEVER attacked anything like that before. What a circus.

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.

The care here is excellent and the staff is extremely friendly, however the cost is alot and in todays times, petsmart for shots is a have to for us. When we can afford it we take all our pets there but right now there is no way we can do this especially since that don't take payments on services and it always costs us at least 200 to take two of our pets in for routine stuff like rabies and distemper. I would rather get our pets good food to keep them healthy then give the money to the vet and make them eat cheap stuff.

4
★★★★☆

The care here is excellent and the staff is extremely friendly, however the cost is alot and in todays times, petsmart for shots is a have to for us. When we can afford it we take all our pets there but right now there is no way we can do this especially since that don't take payments on services and it always costs us at least 200 to take two of our pets in for routine stuff like rabies and distemper. I would rather get our pets good food to keep them healthy then give the money to the vet and make them eat cheap stuff.

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.

I love the vets and staff at southtowns animal hospital. Dr. Winkle, Dr. Kim, and Dr. Washburn are just great. They make me feel involved in the treatment plans for my pets and treat my pets like their own. They are so personable and friendly. I don't feel like they are in it for the money at all. They gave me many options to treat my pet and let me pick the one that fit my budget. They even called a few days after my visit to see how my dog was doing, my own doctor doesn't do that! The girls up front were very knowledgable and stopped to pet my dog and give him a treat. Everyone is so nice there, I just wish I could find a doctor that treated me the way they treat my dog. I would definately recommend them.

Pros: Friendly knowlegable staff, decent prices, personal touches, down to earth vets
Cons: NONE

5
★★★★★

I love the vets and staff at southtowns animal hospital. Dr. Winkle, Dr. Kim, and Dr. Washburn are just great. They make me feel involved in the treatment plans for my pets and treat my pets like their own. They are so personable and friendly. I don't feel like they are in it for the money at all. They gave me many options to treat my pet and let me pick the one that fit my budget. They even called a few days after my visit to see how my dog was doing, my own doctor doesn't do that! The girls up front were very knowledgable and stopped to pet my dog and give him a treat. Everyone is so nice there, I just wish I could find a doctor that treated me the way they treat my dog. I would definately recommend them.

Pros: Friendly knowlegable staff, decent prices, personal touches, down to earth vets
Cons: NONE

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.

Southtowns Animal Hospital, located on Orchard Park Road near Seneca Street, is a hospital that offers veterinary services to the residents of West Seneca and surrounding areas. They offer the usual veterinary services as well as being involved with the local 10 Lives Club. They help the people of the 10 Lives Club with homeless cats and kittens, many times bringing these felines up to date on shots. The staff is pleasant and the building is always clean. If you need a Vet, check out the Southtowns Animal Hospital.

PROS: Easy to get to, Free Parking
CONS:

4
★★★★☆

Southtowns Animal Hospital, located on Orchard Park Road near Seneca Street, is a hospital that offers veterinary services to the residents of West Seneca and surrounding areas. They offer the usual veterinary services as well as being involved with the local 10 Lives Club. They help the people of the 10 Lives Club with homeless cats and kittens, many times bringing these felines up to date on shots. The staff is pleasant and the building is always clean. If you need a Vet, check out the Southtowns Animal Hospital.

PROS: Easy to get to, Free Parking
CONS:

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.

I have been taking my dog and 2 cats to the Southtowns Animal Hospital ever since I got them. The doctors and nurses are all very friendly and offer the animals treats to calm them down. They perform everything from basic checkups to shots and even surgeries. I have seen other vets before and these are certainly the best!

PROS: great care, help relax animals
CONS: nothing

5
★★★★★

I have been taking my dog and 2 cats to the Southtowns Animal Hospital ever since I got them. The doctors and nurses are all very friendly and offer the animals treats to calm them down. They perform everything from basic checkups to shots and even surgeries. I have seen other vets before and these are certainly the best!

PROS: great care, help relax animals
CONS: nothing

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.

The wait is long. They get you into a room and you sit for long periods of time, waiting to see this on or that one. We took our dog in for an ear infection. We knew this is what it was but had to have every test under the sun just to tell us it was indeed an ear infection. $214 just for an ear infection!!!

PROS: none
CONS: too many to list. Just avoid this place!

2
★★☆☆☆

The wait is long. They get you into a room and you sit for long periods of time, waiting to see this on or that one. We took our dog in for an ear infection. We knew this is what it was but had to have every test under the sun just to tell us it was indeed an ear infection. $214 just for an ear infection!!!

PROS: none
CONS: too many to list. Just avoid this place!

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1 out of 1 people found this review helpful.