Willamette Dental

★★★☆☆

About Willamette Dental

Categories
  • Dentists
  • Cosmetic Dentistry
  • Endodontists
  • Oral Surgeons
  • Pediatric Dentists
  • Periodontics
  • Prosthodontists
Hours
Monday: 07:00 AM - 06:00 PM
Tuesday: 07:00 AM - 06:00 PM
Wednesday: 07:00 AM - 06:00 PM
Thursday: 07:00 AM - 06:00 PM
Friday: 07:00 AM - 06:00 PM
Saturday: 07:00 AM - 06:00 PM
Sunday: Closed

Health & Medical

Health & Medical
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.

Did not pull tooth. Because they could not numb tooth. Forgot to phone in medications. Provided appt in 3 weeks to specialist to pull tooth. But have to make another appointment to get it pulled after we visit dentist, then we make another appt to have tooth pulled. And we have to travel 50 miles to get to Tacoma , wa. I was left without written instructions of what to do. I laid in pain all night because she forgot to fax the medication in. This is the worst place I have been to. Just did not seem to care. I am a senior and not in good health. Shame on you Willament on pacific in Olympia, wa. Shame on you. When we pay for emergery appt we should get what we pay for !

1
★☆☆☆☆

Did not pull tooth. Because they could not numb tooth. Forgot to phone in medications. Provided appt in 3 weeks to specialist to pull tooth. But have to make another appointment to get it pulled after we visit dentist, then we make another appt to have tooth pulled. And we have to travel 50 miles to get to Tacoma , wa. I was left without written instructions of what to do. I laid in pain all night because she forgot to fax the medication in. This is the worst place I have been to. Just did not seem to care. I am a senior and not in good health. Shame on you Willament on pacific in Olympia, wa. Shame on you. When we pay for emergery appt we should get what we pay for !

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.

I don't know where to start since this place is the absolute worst experience I've ever had with a dental office. I go to the Olympia office and between their incompetent front office and the retards at the call center, they have managed to cancel a root canal appt without my knowledge and caused me two emergency visits to patch the tooth up while I waited two freaking months for a reschedule. Maybe I should send THEM a bill for canceling my appt, and having to take off work three times? If you ever need emergency work good luck. You could be doubled over in pain and they'll tell you to take a stupid advil and they'll get you in next week or 10 days later (yes, 10 days).

I have been trying to get in for implants, crowns and a bridge for two years and am still maybe 20% of the way through the process. I am now requesting my records and going elsewhere to pay out of pocket for the costs.

Willamette Dental is the biggest bunch of bozos I have ever run into. The Dr.'s are ok but they need to hire more people so it doesn't take 3 months to get an appt. and fire every loser at the call center. I just don't have the words at what a horrible operation they run!

1
★☆☆☆☆

I don't know where to start since this place is the absolute worst experience I've ever had with a dental office. I go to the Olympia office and between their incompetent front office and the retards at the call center, they have managed to cancel a root canal appt without my knowledge and caused me two emergency visits to patch the tooth up while I waited two freaking months for a reschedule. Maybe I should send THEM a bill for canceling my appt, and having to take off work three times? If you ever need emergency work good luck. You could be doubled over in pain and they'll tell you to take a stupid advil and they'll get you in next week or 10 days later (yes, 10 days).

I have been trying to get in for implants, crowns and a bridge for two years and am still maybe 20% of the way through the process. I am now requesting my records and going elsewhere to pay out of pocket for the costs.

Willamette Dental is the biggest bunch of bozos I have ever run into. The Dr.'s are ok but they need to hire more people so it doesn't take 3 months to get an appt. and fire every loser at the call center. I just don't have the words at what a horrible operation they run!

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1 out of 1 people found this review helpful.

.

WRONG NUMBER. Dial 1-800-359-6019. Someone please change this.

I'm sure they are wonderful and do everything you need perfectly and with no pain whatsoever.

3
★★★☆☆

WRONG NUMBER. Dial 1-800-359-6019. Someone please change this.

I'm sure they are wonderful and do everything you need perfectly and with no pain whatsoever.

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.

Very good Dentists but don't seem to stay very long. Accounting is terrible and not very responsive when trying to work our a problem with the billing. Doesn't sent out monthly statements to show what has been paid by the insurance or the patron.

3
★★★☆☆

Very good Dentists but don't seem to stay very long. Accounting is terrible and not very responsive when trying to work our a problem with the billing. Doesn't sent out monthly statements to show what has been paid by the insurance or the patron.

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.

The dentists are really good. They hygenists vary. Some barely see you sitting in the chair, and gossip with their co-workers. Others do a much better job. The big problem I have with Willamette, is that they do not let you make many scheduled appointments. There is a max of 3, with different issues (e.g. crown, rootcanal, cavity) Some dr's, like the dentist needed for rootcanals, are so in demand, that you have to wait months and months before you can even make an appointment, that is scheduled yet again months out.

4
★★★★☆

The dentists are really good. They hygenists vary. Some barely see you sitting in the chair, and gossip with their co-workers. Others do a much better job. The big problem I have with Willamette, is that they do not let you make many scheduled appointments. There is a max of 3, with different issues (e.g. crown, rootcanal, cavity) Some dr's, like the dentist needed for rootcanals, are so in demand, that you have to wait months and months before you can even make an appointment, that is scheduled yet again months out.

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.

Our dental insurance recommended this office for our dental care and from the first time I called to make appointments the staff was very freindly. Then dentist who treated my husband and I was very considerate of our individual needs. My children will be seen at this same clinic in the near future by different dentists in the office.

PROS: good parking, great hours, friendly staff
CONS: none

4
★★★★☆

Our dental insurance recommended this office for our dental care and from the first time I called to make appointments the staff was very freindly. Then dentist who treated my husband and I was very considerate of our individual needs. My children will be seen at this same clinic in the near future by different dentists in the office.

PROS: good parking, great hours, friendly staff
CONS: none

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Message from Willamette Dental

Willamette Dental Group has been providing high quality dentistry for over 40 years. As the largest multi-specialty group dental practice in the NW, they operate 50+ dental offices in OR, WA and ID. Proactive dental care builds on two fundamental beliefs; that healthy teeth should last a lifetime and that proper care doesn't always mean invasive treatment. It's about practicing dentistry responsibly: with honesty, integrity and a dentist-patient partnership focused on promoting long-term health. That's what sets us apart. We use the latest scientific evidence with clinical experience to develop an individualized, health-based treatment plan specifically for you. By providing you with the treatment that directly leads to long-term health, we will help you maintain or regain a healthy mouth for a lifetime of smiles.

 

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