Desert Schools Federal Credit Union

★★★☆☆
  • 3740 E. Southern Ave. Ste. 120

    Mesa, AZ 85206

    Map & Directions
  • 602-433-7000

About Desert Schools Federal Credit Union

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  • Finance
  • Banks

Finance

Finance
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I have been with desert schools now for over 3 years, started with a personal account and then later opened a business account. I was happy with the Friendly service. It is now almost June of 2011 and I think this has been the worst year and experience ever with Desert Schools Credit Union that I have seen. When I set up my business account I was told that I was not able to draw money when the account had a lack of funds, well come to find out when I opened My e pal account that I had around 9 NSF charges on it. I then went to the Local Desert Schools to bring attention to the issue in which a familiar teller tried her best to take care of the issue removing 3 of the NSF fee charges know that I am not supposed to be able to overdraw on the account. The teller spent hours on the phone with the main branch of Desert Schools letting them know that I never authorized any changes on the account. well 1 month later we are back to square on the Date is 5/30/11 and I logged in to my e pal account and discovered a almost the same problem that happened.. over $300 in NSF fees alone...If you are starting a small Business I would recommend staying away from Desert Schools at all costs..if you have had a similar problem please post
Keywords:
desertschools.org
Desert Schools Fedral Credit Union
Nearest Desert Schools
Buisness Account Desert Schools
Local Desert Schools
Reviews on Desert Schools Federal Credit Union

1
★☆☆☆☆

I have been with desert schools now for over 3 years, started with a personal account and then later opened a business account. I was happy with the Friendly service. It is now almost June of 2011 and I think this has been the worst year and experience ever with Desert Schools Credit Union that I have seen. When I set up my business account I was told that I was not able to draw money when the account had a lack of funds, well come to find out when I opened My e pal account that I had around 9 NSF charges on it. I then went to the Local Desert Schools to bring attention to the issue in which a familiar teller tried her best to take care of the issue removing 3 of the NSF fee charges know that I am not supposed to be able to overdraw on the account. The teller spent hours on the phone with the main branch of Desert Schools letting them know that I never authorized any changes on the account. well 1 month later we are back to square on the Date is 5/30/11 and I logged in to my e pal account and discovered a almost the same problem that happened.. over $300 in NSF fees alone...If you are starting a small Business I would recommend staying away from Desert Schools at all costs..if you have had a similar problem please post
Keywords:
desertschools.org
Desert Schools Fedral Credit Union
Nearest Desert Schools
Buisness Account Desert Schools
Local Desert Schools
Reviews on Desert Schools Federal Credit Union

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when i first joined the credit union i loved it. There was even a strong possibility that I would never leave. Now, after trusting them with my money for 4 years, they have started to make banking errors... AND THEN have refused to make up for them. I have had several overdraft fees due to THEIR ERROR and had to fight them to even consider removal. Recently I experienced another error on their part and the 14 overdraft fees that followed cannot be reversed! oh wait 6 of them can which would be nice if the WHOLE THING wasn't their fault. Today is my birthday and perhaps it shounds dramatic, but I'll be living in my car within the week because instead of a deposit on an apartment I'll be lining the pockets of Desert Schools. I explained the situation to them and they couldn't care less. They simply cannot make exceptions... even when an exception is warrented. 2 years ago I would have implored you to bank with them, but now I would highly suggest you not. They have become like any other bank. They don't care about you anymore than a huge bank, you are a number, the benefit of a credit union is null and void when it comes to Desert Schools

1
★☆☆☆☆

when i first joined the credit union i loved it. There was even a strong possibility that I would never leave. Now, after trusting them with my money for 4 years, they have started to make banking errors... AND THEN have refused to make up for them. I have had several overdraft fees due to THEIR ERROR and had to fight them to even consider removal. Recently I experienced another error on their part and the 14 overdraft fees that followed cannot be reversed! oh wait 6 of them can which would be nice if the WHOLE THING wasn't their fault. Today is my birthday and perhaps it shounds dramatic, but I'll be living in my car within the week because instead of a deposit on an apartment I'll be lining the pockets of Desert Schools. I explained the situation to them and they couldn't care less. They simply cannot make exceptions... even when an exception is warrented. 2 years ago I would have implored you to bank with them, but now I would highly suggest you not. They have become like any other bank. They don't care about you anymore than a huge bank, you are a number, the benefit of a credit union is null and void when it comes to Desert Schools

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I absolutely love this bank. They one time called me on the phone in college when I was about to overdraft my account. What awesome service is that? Granted they are a lot bigger now, but still offer great rates, many locations, great service, and always friendly staff. My favorites!

PROS: awesome staff! they take a lot of time and care when hiring employees
CONS: busy during the hour before they close

5
★★★★★

I absolutely love this bank. They one time called me on the phone in college when I was about to overdraft my account. What awesome service is that? Granted they are a lot bigger now, but still offer great rates, many locations, great service, and always friendly staff. My favorites!

PROS: awesome staff! they take a lot of time and care when hiring employees
CONS: busy during the hour before they close

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Having just moved to Arizona, I needed to locate a new credit union branch for my financial needs. Fortunately, Desert Schools FCU was right around the corner from me. I tried them out and was so pleased that there was no line and only smiling, happy Tellers awaiting to help me. I've returned 3 times now and each time, without fail, the staff at this location on Southern has been top-notch in service, accuracy, and friendliness. It makes a difference!

5
★★★★★

Having just moved to Arizona, I needed to locate a new credit union branch for my financial needs. Fortunately, Desert Schools FCU was right around the corner from me. I tried them out and was so pleased that there was no line and only smiling, happy Tellers awaiting to help me. I've returned 3 times now and each time, without fail, the staff at this location on Southern has been top-notch in service, accuracy, and friendliness. It makes a difference!

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I've used this credit union for quite a few years now, and so far I have no complaints. This branch is clean and open, with competent employees and a free Notary service on hand any time you need it. I recommend avoiding the drive-through line at the time of day when people are getting off work, but other than that the lines are usually not too bad.

4
★★★★☆

I've used this credit union for quite a few years now, and so far I have no complaints. This branch is clean and open, with competent employees and a free Notary service on hand any time you need it. I recommend avoiding the drive-through line at the time of day when people are getting off work, but other than that the lines are usually not too bad.

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