Joe Behr Plumbing & Htg

★★★☆☆
  • 2720 Lexington Ave

    Lexington, OH 44904

    Map & Directions
  • 419-884-3278

Home Construction & Remodeling

Home Construction & Remodeling
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A technician came to our home to troubleshoot water leaking underneath our A/C/ Furnace. We were billed for the service and remitted payment. Three days later the unit continued to leak water.
We called for a follow up visit to correct the initial problem. The technician found the drain pan clogged....something he should have noted during the first visit. Two days later, we received a bill for an additional $42.00 service charge. To correct a problem that should have been corrected during the first visit??? I define this practice as double billing. I called their office to explain the reason for this. My wife received a call later that after noon from a Mike Behr who told my wife that he felt we should be "charged something" for the second visit. My wife explained that the initial problem was not corrected on the FIRST visit. Mr. Behr then stated he was trying to "negotiate" with us. My wife then said that we would pay for the service charge but they would lose any future business with them. Mr. Behr responded "Fine. Pay the $40.00 and find somebody else."In my opinion, this company lacks ethics. I will not recommend this company to anyone.

1
★☆☆☆☆

A technician came to our home to troubleshoot water leaking underneath our A/C/ Furnace. We were billed for the service and remitted payment. Three days later the unit continued to leak water.
We called for a follow up visit to correct the initial problem. The technician found the drain pan clogged....something he should have noted during the first visit. Two days later, we received a bill for an additional $42.00 service charge. To correct a problem that should have been corrected during the first visit??? I define this practice as double billing. I called their office to explain the reason for this. My wife received a call later that after noon from a Mike Behr who told my wife that he felt we should be "charged something" for the second visit. My wife explained that the initial problem was not corrected on the FIRST visit. Mr. Behr then stated he was trying to "negotiate" with us. My wife then said that we would pay for the service charge but they would lose any future business with them. Mr. Behr responded "Fine. Pay the $40.00 and find somebody else."In my opinion, this company lacks ethics. I will not recommend this company to anyone.

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Great service. Clean neat technicians, explained what was wrong with my furnace. Sent me a really resonalble for what was done. Will definitely recommend them to friends, neighbors and family.\r

3
★★★★★

Great service. Clean neat technicians, explained what was wrong with my furnace. Sent me a really resonalble for what was done. Will definitely recommend them to friends, neighbors and family.\r

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After reading some of the reviews I was a little tentative to call, but I am glad I did. The technician arrived in the afternoon to service my unit. He explained my problem and serviced the furnace. He cleaned up after the service. The tech was very professional, neat and above all friendly. Don't know what was the problem with the other reviewers but I will definitely call them for all heating and plumbing needs.

5
★★★★★

After reading some of the reviews I was a little tentative to call, but I am glad I did. The technician arrived in the afternoon to service my unit. He explained my problem and serviced the furnace. He cleaned up after the service. The tech was very professional, neat and above all friendly. Don't know what was the problem with the other reviewers but I will definitely call them for all heating and plumbing needs.

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Removed what I said before...sorry everyone.... ...... ... .... ..... ..... ... ...... ..... ...... ......... ..... ..... .. ........ ....... ..............

1
★☆☆☆☆

Removed what I said before...sorry everyone.... ...... ... .... ..... ..... ... ...... ..... ...... ......... ..... ..... .. ........ ....... ..............

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3 out of 3 people found this review helpful.

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Having problems with my electric furnace/heat pump. Tech showed up & was very condescending in manner - did not address the issue I called about and complained about the dirty filter (if the unit is running 24/7 - it is going to be dirty). Unit runs continuously; had two MONTHLY $680 & $490 bills for electric & the system would NOT turn off. Had them out twice and was billed each time, unit still will not reach set thermostat temperature (Behr installed the thermostat incorrectly 18 months ago; that took another visit to fix). Can't wait to see what my electric bill will be this time around :(

Definitely would NOT recommend for any service. Also, as previous reviewer noted, they give you a 4 HOUR window where they will show up, so it's a lot of waiting.

1
★☆☆☆☆

Having problems with my electric furnace/heat pump. Tech showed up & was very condescending in manner - did not address the issue I called about and complained about the dirty filter (if the unit is running 24/7 - it is going to be dirty). Unit runs continuously; had two MONTHLY $680 & $490 bills for electric & the system would NOT turn off. Had them out twice and was billed each time, unit still will not reach set thermostat temperature (Behr installed the thermostat incorrectly 18 months ago; that took another visit to fix). Can't wait to see what my electric bill will be this time around :(

Definitely would NOT recommend for any service. Also, as previous reviewer noted, they give you a 4 HOUR window where they will show up, so it's a lot of waiting.

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0 out of 5 people found this review helpful.

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Furnace wasn't working this morning. I left a message with the office and they returned my call when the office opened. Tech was sent right out and I had heat by 9:00. Great service, fast and friendly.

3
★★★★★

Furnace wasn't working this morning. I left a message with the office and they returned my call when the office opened. Tech was sent right out and I had heat by 9:00. Great service, fast and friendly.

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Just purchased a new gas furnace. The price was fair. The men whole installed the furnace were clean, neat, and very personable. They cleaned the area they were working in. Unit is so quiet can't hear it upstairs had to go to basement to make certain it was running. Would recommend them to others.

5
★★★★★

Just purchased a new gas furnace. The price was fair. The men whole installed the furnace were clean, neat, and very personable. They cleaned the area they were working in. Unit is so quiet can't hear it upstairs had to go to basement to make certain it was running. Would recommend them to others.

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3 out of 3 people found this review helpful.

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Called for a furnace that was not working. They came out in a reasonable time and the tech was super professional. Reasonable price compared to others in the area. Left my home clean and neat.

3
★★★★★

Called for a furnace that was not working. They came out in a reasonable time and the tech was super professional. Reasonable price compared to others in the area. Left my home clean and neat.

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Very poor AC repair visits. Multiple visits without checking to see if system worked or not. Billed each time. System still faulty. Was told that it was standard procedure.

Will not use them again.

The other company called was much, much more responsive and helpful.

1
★☆☆☆☆

Very poor AC repair visits. Multiple visits without checking to see if system worked or not. Billed each time. System still faulty. Was told that it was standard procedure.

Will not use them again.

The other company called was much, much more responsive and helpful.

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0 out of 4 people found this review helpful.

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Couldn't fix my AC, but still billed me.
Also, they make you wait around all day.

Called another company -- very knowledgeable, and will schedule convenient appointment time.

Think about another option if you need helpful, professional service.

0
★☆☆☆☆

Couldn't fix my AC, but still billed me.
Also, they make you wait around all day.

Called another company -- very knowledgeable, and will schedule convenient appointment time.

Think about another option if you need helpful, professional service.

Cons: Fail to fix -- still bill you, condescending

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If you visit their store in Lexington, they have a wonderful display of fireplaces and accessories. That is what drew us to them to begin with. We needed to replace a fireplace we had. We also needed a bathroom finished.

Estimates are free, the work is carefully discussed and laid out. They send you a written estimate. They begin work promptly and finish cleanly.

The work was done on time and was done exactly as we specd it. That was the reason we called them back to redo our heating system and add on an air conditioner. Again, the work began on time and was done professionally and finished quickly.

For heating, cooling, or plumbing need, or if you need a new fireplace, check out Joe Behr. Also, if you get a chance, stop in to their store. The fireplace accessories are great to browse as you discuss your home needs.

4
★★★★☆

If you visit their store in Lexington, they have a wonderful display of fireplaces and accessories. That is what drew us to them to begin with. We needed to replace a fireplace we had. We also needed a bathroom finished.

Estimates are free, the work is carefully discussed and laid out. They send you a written estimate. They begin work promptly and finish cleanly.

The work was done on time and was done exactly as we specd it. That was the reason we called them back to redo our heating system and add on an air conditioner. Again, the work began on time and was done professionally and finished quickly.

For heating, cooling, or plumbing need, or if you need a new fireplace, check out Joe Behr. Also, if you get a chance, stop in to their store. The fireplace accessories are great to browse as you discuss your home needs.

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4 out of 4 people found this review helpful.

More about Joe Behr Plumbing & Htg

Plumbing, heating and cooling service. Planned maintenance agreements. Fireplace and wood stove installation.

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