Jay West Bridal

★★★★☆
  • 151 Kings Hwy E

    Haddonfield, NJ 08033

    Map & Directions
  • 856-795-0424

About Jay West Bridal

Hours
Mon - Fri, 11am - 9pm; Sat, 10am - 5pm; Sun, noon - 4pm

Shopping

Shopping
More choices in Haddonfield:
Resultset_next

Boyd's Philadelphia

1818 Chestnut St Philadelphia, MO

Resultset_next

Smak Parlour

219 Market St Philadelphia, MO

4.04 25
Hi! Sign in to let us know how Jay West Bridal was?
Write a Review
.

I had such a horrible experience at Jaywest.it is true what they say about the owner who shares my name unfortunately. They only tend to serve there own kind. If you look as though you are not the same shade. For your own sake., do not

3
★★★★★

I had such a horrible experience at Jaywest.it is true what they say about the owner who shares my name unfortunately. They only tend to serve there own kind. If you look as though you are not the same shade. For your own sake., do not

.

I am not a fan of the service here or the way they display their dresses. It looks nice from the outside but don't let that fool you, it is not that great.

1
★☆☆☆☆

I am not a fan of the service here or the way they display their dresses. It looks nice from the outside but don't let that fool you, it is not that great.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am so upset at the way Jay West in Haddonfield, NJ treated my son's girlfriend. She had purchased a very expensive prom dress from them. When she tried it on in the store it fit beautifully. A week later after she took it home....with no alterations it does not fit. And I don't mean by just a little bit,it doesn't fit by 4 inches. She did not gain weight for this dress not to fit. I think someone switched the dress before she took it home.

After they returned to the store to try to solve the issue and exchange the dress they were told that all sales are final and the best they can do is sell her a new dress at a discount. Well the new dress will be a larger size....too big.so now she will have to pay for alterations. So what discount did she give her. And she now has 2 identical prom dresses.

This is extremely wrong! How can a business take advantage of people like this.

1
★☆☆☆☆

I am so upset at the way Jay West in Haddonfield, NJ treated my son's girlfriend. She had purchased a very expensive prom dress from them. When she tried it on in the store it fit beautifully. A week later after she took it home....with no alterations it does not fit. And I don't mean by just a little bit,it doesn't fit by 4 inches. She did not gain weight for this dress not to fit. I think someone switched the dress before she took it home.

After they returned to the store to try to solve the issue and exchange the dress they were told that all sales are final and the best they can do is sell her a new dress at a discount. Well the new dress will be a larger size....too big.so now she will have to pay for alterations. So what discount did she give her. And she now has 2 identical prom dresses.

This is extremely wrong! How can a business take advantage of people like this.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am so upset at the way Jay West in Haddonfield, NJ treated my son's girlfriend. She had purchased a very expensive prom dress from them. When she tried it on in the store it fit beautifully. A week later after she took it home....with

3
★★★★★

I am so upset at the way Jay West in Haddonfield, NJ treated my son's girlfriend. She had purchased a very expensive prom dress from them. When she tried it on in the store it fit beautifully. A week later after she took it home....with

.

Honestly, I regret walking through that door... WORST customer service I have ever experienced in my life. I walked in and it was as if I didn't even exist. I had a woman sitting directly in front of me, not willing to help once so ever...

3
★★★★★

Honestly, I regret walking through that door... WORST customer service I have ever experienced in my life. I walked in and it was as if I didn't even exist. I had a woman sitting directly in front of me, not willing to help once so ever...

.

My friend who was married last year told me about this bridal shop which has a great selection at reasonable prices. I live in NYC but I got married in NJ and I didn't want to pay NYC prices or sales tax! Jay West had a great selection

3
★★★★★

My friend who was married last year told me about this bridal shop which has a great selection at reasonable prices. I live in NYC but I got married in NJ and I didn't want to pay NYC prices or sales tax! Jay West had a great selection

.

i love Jay West BRidals, my two daughter both bought their weddding gowns there and i bought my mother of the bride dress thereand they were beautiful!! Sue and her consultants treated us as if we were part of their jay west family, so very helpful!!!! i am having two weddings,one just passed in october, next one in april2012, i will be shopping for my dress there, i just love them and was so satified with their courteous service, i would recommend this place to any one looking for their special dress!!! Kay the seamstress there is wonderful, she made sure our dresses fit perfectly, i dont know what ill do when the second wedding is over, i will truly miss seeing them all!!! Thankyou Jay West and thankyou ladies!!!

5
★★★★★

i love Jay West BRidals, my two daughter both bought their weddding gowns there and i bought my mother of the bride dress thereand they were beautiful!! Sue and her consultants treated us as if we were part of their jay west family, so very helpful!!!! i am having two weddings,one just passed in october, next one in april2012, i will be shopping for my dress there, i just love them and was so satified with their courteous service, i would recommend this place to any one looking for their special dress!!! Kay the seamstress there is wonderful, she made sure our dresses fit perfectly, i dont know what ill do when the second wedding is over, i will truly miss seeing them all!!! Thankyou Jay West and thankyou ladies!!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I just got married in April and had a great experience here. I bought my gown last July during a trunk show and my gown was in by November. I had my fittings in January and everything went smooth. My mom and bridesmaids also got their gowns there and same thing everything was great. They had a nice selection of gowns at reasonable prices compared to what we saw at other places. I would definitely recommend this place.

4
★★★★☆

I just got married in April and had a great experience here. I bought my gown last July during a trunk show and my gown was in by November. I had my fittings in January and everything went smooth. My mom and bridesmaids also got their gowns there and same thing everything was great. They had a nice selection of gowns at reasonable prices compared to what we saw at other places. I would definitely recommend this place.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This store is fantastic. My mom ordered her dress from another store initially and they dropped the ball and told us her dress wouldn't arrive until the week before the wedding (this was a month before the wedding) even though she placed her order 5 months before the wedding. So we had to get a dress elsewhere and we went to Jay West where I got my bridal gown and bridesmaids dresses and JAY WEST WAS SOOOO HELPFUL AND PROFESSIONAL. I wish every bridal shop operated as Jay West did. They have a beautiful selection of dresses and the bridal consultants are so knowledgeable and helpful; it's great. I would definitely recommend this place to any bride.

5
★★★★★

This store is fantastic. My mom ordered her dress from another store initially and they dropped the ball and told us her dress wouldn't arrive until the week before the wedding (this was a month before the wedding) even though she placed her order 5 months before the wedding. So we had to get a dress elsewhere and we went to Jay West where I got my bridal gown and bridesmaids dresses and JAY WEST WAS SOOOO HELPFUL AND PROFESSIONAL. I wish every bridal shop operated as Jay West did. They have a beautiful selection of dresses and the bridal consultants are so knowledgeable and helpful; it's great. I would definitely recommend this place to any bride.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This store is fantastic. My mom ordered her dress from another store initially and they dropped the ball and told us her dress wouldn't arrive until the week before the wedding (this was a month before the wedding) even though she placed her order 5 months before the wedding. So we had to get a dress elsewhere and we went to Jay West where I got my bridal gown and bridesmaids dresses and JAY WEST WAS SOOOO HELPFUL AND PROFESSIONAL. I wish every bridal shop operated as Jay West did. They have a beautiful selection of dresses and the bridal consultants are so knowledgeable and helpful; it's great. I would definitely recommend this place to any bride.

2
★★★★★

This store is fantastic. My mom ordered her dress from another store initially and they dropped the ball and told us her dress wouldn't arrive until the week before the wedding (this was a month before the wedding) even though she placed her order 5 months before the wedding. So we had to get a dress elsewhere and we went to Jay West where I got my bridal gown and bridesmaids dresses and JAY WEST WAS SOOOO HELPFUL AND PROFESSIONAL. I wish every bridal shop operated as Jay West did. They have a beautiful selection of dresses and the bridal consultants are so knowledgeable and helpful; it's great. I would definitely recommend this place to any bride.

Pros: Knowledgable consultants, great dress selection, attentive

Cons: small shop so can get crowded

.

TERRIBLE experience! My mother bought her wedding dress here, and the following week her fiance died of a heart attack. When I tried to get a refund for the deposit (the dress had been ordered, but hadn't been shipped yet, they just had to cancel the order) they didn't believe me! They said I would have to bring in documentation to prove it. So I went to the store and showed them the obituary and program from the funeral, along with my boarding pass stub from the location of the funeral. The woman tossed the program back at me and said, "This could have been printed anywhere, this doesn't prove anything." She said that people lie about stuff like this all the time, and that all the documents I brought looked fake. (I don't know how an obit from the Washington Post can be fake!) Talk about adding insult to injury! Then she had the audacity to "graciously offer" (her words - not mine) the deposit as a credit on another dress, to be used within the year of course. For a place that claims to pride themselves on personalized attention, they are apathetic, cruel, and insensitive. They only care about their bottom line, NOT about their customers, or service.

1
★☆☆☆☆

TERRIBLE experience! My mother bought her wedding dress here, and the following week her fiance died of a heart attack. When I tried to get a refund for the deposit (the dress had been ordered, but hadn't been shipped yet, they just had to cancel the order) they didn't believe me! They said I would have to bring in documentation to prove it. So I went to the store and showed them the obituary and program from the funeral, along with my boarding pass stub from the location of the funeral. The woman tossed the program back at me and said, "This could have been printed anywhere, this doesn't prove anything." She said that people lie about stuff like this all the time, and that all the documents I brought looked fake. (I don't know how an obit from the Washington Post can be fake!) Talk about adding insult to injury! Then she had the audacity to "graciously offer" (her words - not mine) the deposit as a credit on another dress, to be used within the year of course. For a place that claims to pride themselves on personalized attention, they are apathetic, cruel, and insensitive. They only care about their bottom line, NOT about their customers, or service.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

I recently purchased my wedding gown at Jay West. I was so happy with the service that I had to make sure other brides in the area know that this is a great shop. The woman who helped me spent approx. 4 hours with me and was so helpful and patient with me. She really took the time to look over the photos of dresses I brought with me to figure out my style. The first dress I tried on... ended up being the one I got.. She was wonderful! I highly recommend going to Jay West!

5
★★★★★

I recently purchased my wedding gown at Jay West. I was so happy with the service that I had to make sure other brides in the area know that this is a great shop. The woman who helped me spent approx. 4 hours with me and was so helpful and patient with me. She really took the time to look over the photos of dresses I brought with me to figure out my style. The first dress I tried on... ended up being the one I got.. She was wonderful! I highly recommend going to Jay West!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Although when I went into the store originally I knew which dress I wanted to purchase for my senior prom, the sales ladies helped me seal the deal. However, by their recommendation I used their seamstress. I am EXTREMELY disappointed with the job that was done to my dress. Not only was it hemmed too short but the part where it was taken in is very messy. When I went to pick it up and complained about the length, the ladies behind the counter were rude and unhelpful. I would never recommend anyone to go here unless you are ready for disappointment

2
★★☆☆☆

Although when I went into the store originally I knew which dress I wanted to purchase for my senior prom, the sales ladies helped me seal the deal. However, by their recommendation I used their seamstress. I am EXTREMELY disappointed with the job that was done to my dress. Not only was it hemmed too short but the part where it was taken in is very messy. When I went to pick it up and complained about the length, the ladies behind the counter were rude and unhelpful. I would never recommend anyone to go here unless you are ready for disappointment

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Went here during prom season, it was crowded and disorganized and I didn't find staff very helpful. All in All my daughter did find a very nice dress at a reasonable price. No alterations done here.

3
★★★☆☆

Went here during prom season, it was crowded and disorganized and I didn't find staff very helpful. All in All my daughter did find a very nice dress at a reasonable price. No alterations done here.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

There are many choices of occasion dress here. They range from very dressy to semi formal styles. This is a great place to buy prom dresses and wedding party dresses. They keep track of the prom dresses to make sure there are no duplicates sold in to other girls at your school.

3
★★★☆☆

There are many choices of occasion dress here. They range from very dressy to semi formal styles. This is a great place to buy prom dresses and wedding party dresses. They keep track of the prom dresses to make sure there are no duplicates sold in to other girls at your school.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently purchased my bridal gown at Jay West and it was a truly fun and enjoyable experience. I cared about me finding the right dress and getting exactly what I wanted. They were nice on the phone and even nicer in the store. Laura helped me and my mom and while I was there I was Laura's top priority and got all her attention. I went here twice before buying my gown and she let me try on and re try on 8-10 gowns each time. I chose a 2-Be gown and they were having a trunk show for 2-Be and giving 20% off on these gowns. My gown wasn't one the the trunk show gowns but they still gave me the 20% off! They were so nice and i truly had a good time buying my dress. My mom even found a M.O.B dress the same day! This is an excellent store and I would recommend it to anyone who wants to feel special and find a beautiful and UNIQUE dress! Thanks Jay West!

2
★★★★★

I recently purchased my bridal gown at Jay West and it was a truly fun and enjoyable experience. I cared about me finding the right dress and getting exactly what I wanted. They were nice on the phone and even nicer in the store. Laura helped me and my mom and while I was there I was Laura's top priority and got all her attention. I went here twice before buying my gown and she let me try on and re try on 8-10 gowns each time. I chose a 2-Be gown and they were having a trunk show for 2-Be and giving 20% off on these gowns. My gown wasn't one the the trunk show gowns but they still gave me the 20% off! They were so nice and i truly had a good time buying my dress. My mom even found a M.O.B dress the same day! This is an excellent store and I would recommend it to anyone who wants to feel special and find a beautiful and UNIQUE dress! Thanks Jay West!

Pros: Selection of dresses, Laura, service, prices, time spent, in a cute town!

Cons: none

.

After shopping for the past year for my wedding gown I have time to give my opinion here about a great store that is the perfect place to go to for your gown along with your bridal party's gowns also. I had a wonderful experience and time at Jay West. They were very accommodating and had a great selection of gowns and dresses, in every shape, style, color with different price ranges you couldn't ask for for anything more. They really knows about their business and the gowns and weddings to help you and make you feel good about the choice you make. They also have a seamstress on hand to give you advice about alterations before you buy your gown. I walked away knowing I was in experienced hands with the people at Jay West and this was the last place I needed to go to since no one can compare to them and I've been to many over the last year. I learned don't let the appearance fool you some places were more interested in getting my money then making sure I was happy. I highly recommend it above some of the other well-known and unknown stores in the New Jersey and Philadelphia areas. If you go make sure you spend some time going to the shops that are there it's a beautiful area. The owners were also very nice and really new what they were doing. I was also amazed by the gowns they carry that you can't get anyplace else around. I did not want to be the bride wearing the same gown as a thousand other brides with the gowns at Jay West you can get a gown that no other store has and they are beautiful.

2
★★★★★

After shopping for the past year for my wedding gown I have time to give my opinion here about a great store that is the perfect place to go to for your gown along with your bridal party's gowns also. I had a wonderful experience and time at Jay West. They were very accommodating and had a great selection of gowns and dresses, in every shape, style, color with different price ranges you couldn't ask for for anything more. They really knows about their business and the gowns and weddings to help you and make you feel good about the choice you make. They also have a seamstress on hand to give you advice about alterations before you buy your gown. I walked away knowing I was in experienced hands with the people at Jay West and this was the last place I needed to go to since no one can compare to them and I've been to many over the last year. I learned don't let the appearance fool you some places were more interested in getting my money then making sure I was happy. I highly recommend it above some of the other well-known and unknown stores in the New Jersey and Philadelphia areas. If you go make sure you spend some time going to the shops that are there it's a beautiful area. The owners were also very nice and really new what they were doing. I was also amazed by the gowns they carry that you can't get anyplace else around. I did not want to be the bride wearing the same gown as a thousand other brides with the gowns at Jay West you can get a gown that no other store has and they are beautiful.

Pros: Beautiful location, gowns that other stores don't have, knowledgeable staff and seamstress at their store.

Cons: None that I can think of.

.

I came here for my senior prom and had a great experience! I came with my mom and they treat you special. They have a great selection of dresses too!

5
★★★★★

I came here for my senior prom and had a great experience! I came with my mom and they treat you special. They have a great selection of dresses too!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

What can you say... I was not impressed with their customer service at all. I walked in and made I contact with the sales woman at the counter and I received no acknowledgement what-so-ever. I know the lady was not that busy that you could not just give a simple greeting. Then I brushed that off and gave her the benefit of the doubt. As I began to look through there selection, I waited patiently for someone to greet me and my mother. As different woman began to come in after me...right away they were greeted at the door and on the floor. So, I put the puzzle pieces together and figured out that Jay West does not like anyone who is not like them....read between the lines.

0
★☆☆☆☆

What can you say... I was not impressed with their customer service at all. I walked in and made I contact with the sales woman at the counter and I received no acknowledgement what-so-ever. I know the lady was not that busy that you could not just give a simple greeting. Then I brushed that off and gave her the benefit of the doubt. As I began to look through there selection, I waited patiently for someone to greet me and my mother. As different woman began to come in after me...right away they were greeted at the door and on the floor. So, I put the puzzle pieces together and figured out that Jay West does not like anyone who is not like them....read between the lines.

.

On a Saturday, I stopped by without an appt and was treated wonderfully! I was looking for a dress for my nephew's wedding and the staff could not have been more helpful. The woman in the shop brought me nearly a dozen different dresses to try on until I just fell in love with a light teal lace strapless dress by Jovani. It really picked up the color of my eyes. I was very shocked as I would have never picked the dress out myself just seeing it on the hanger. By being so attentive and helpful, the woman at the shop really helped me find something unique and flattering.The seamstress did a fantastic job. The dress was ready in less than two weeks and required only the initial fitting. The work was impeccable and the fit was perfect. The hem was straight and the bodice was taken in exactly as needed.They even helped me figure out what color shoes to buy to go with the dress (I didn't want dye-to-match shoes) and it looks fantastic.I will definitely recommend this shop - the staff is very helpful and they know what they are doing. I will be back to buy more dresses in the future.

5
★★★★★

On a Saturday, I stopped by without an appt and was treated wonderfully! I was looking for a dress for my nephew's wedding and the staff could not have been more helpful. The woman in the shop brought me nearly a dozen different dresses to try on until I just fell in love with a light teal lace strapless dress by Jovani. It really picked up the color of my eyes. I was very shocked as I would have never picked the dress out myself just seeing it on the hanger. By being so attentive and helpful, the woman at the shop really helped me find something unique and flattering.The seamstress did a fantastic job. The dress was ready in less than two weeks and required only the initial fitting. The work was impeccable and the fit was perfect. The hem was straight and the bodice was taken in exactly as needed.They even helped me figure out what color shoes to buy to go with the dress (I didn't want dye-to-match shoes) and it looks fantastic.I will definitely recommend this shop - the staff is very helpful and they know what they are doing. I will be back to buy more dresses in the future.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a wonderful experience with Jay West. The staff was very accommodating, they offer a great selection of gowns and dresses, in every shape, style and price range. If you are looking for an overall experience, this is the place to go. I highly recommend it above some of the other wel-known stores in the Philadelphia region.

2
★★★★★

I had a wonderful experience with Jay West. The staff was very accommodating, they offer a great selection of gowns and dresses, in every shape, style and price range. If you are looking for an overall experience, this is the place to go. I highly recommend it above some of the other wel-known stores in the Philadelphia region.

Pros: Selection & service

.

Jay West is the shop to check out for special occasion dresses. Although they cater to the smaller size woman, their selection is more than adequate for weddings, proms, and special dinners. At prom time, the store is very popular and generally stocks a wide selection of desirable dresses. They could expand their selection of accessories. Be prepared to pay top dollar until their sidewalk sale. During the sale, it's possible to get some really good buys.

PROS: Great Dress Shop
CONS: Limited Sizes

4
★★★★☆

Jay West is the shop to check out for special occasion dresses. Although they cater to the smaller size woman, their selection is more than adequate for weddings, proms, and special dinners. At prom time, the store is very popular and generally stocks a wide selection of desirable dresses. They could expand their selection of accessories. Be prepared to pay top dollar until their sidewalk sale. During the sale, it's possible to get some really good buys.

PROS: Great Dress Shop
CONS: Limited Sizes

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Jay West on Kings Highway in Haddonfield has a nice selection of special occasion dresses. I think they are the only salon to feature the 2 be wedding dress line in South Jersey. I've been to Jay West several times and the staff is very helpful. They often have sidewalk sales and you can buy beautiful dresses at half price or better. Their seamstress also does great work, and I highly recommend Jay West.

4
★★★★☆

Jay West on Kings Highway in Haddonfield has a nice selection of special occasion dresses. I think they are the only salon to feature the 2 be wedding dress line in South Jersey. I've been to Jay West several times and the staff is very helpful. They often have sidewalk sales and you can buy beautiful dresses at half price or better. Their seamstress also does great work, and I highly recommend Jay West.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Jay West is not cheap, but they do have some unique and beautiful dresses for proms and weddings. I would suggest that you make an appointment as no one will even say hello to you without one. The store is a bit cramped, so it's hard to look through their selection. It's worth a stop by, but won't be your favorite special occasion store.

3
★★★☆☆

Jay West is not cheap, but they do have some unique and beautiful dresses for proms and weddings. I would suggest that you make an appointment as no one will even say hello to you without one. The store is a bit cramped, so it's hard to look through their selection. It's worth a stop by, but won't be your favorite special occasion store.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I used Jay West for my wedding dress and Bridemaids gowns and everything turned out beautifully. They have a variety of different styles and colors to choose from. Though the younger staff seemed to be a bit snooty, the owners were very friendly and very helpful in selection just the right style for me.

2
★★★★★

I used Jay West for my wedding dress and Bridemaids gowns and everything turned out beautifully. They have a variety of different styles and colors to choose from. Though the younger staff seemed to be a bit snooty, the owners were very friendly and very helpful in selection just the right style for me.

Pros: Great Selection, Affordable, Knowledgeable

 

Wait, you're the expert.

If you've been to or used Jay West Bridal, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review