Marlen Motors

★★★★☆

About Marlen Motors

Categories
  • Auto Glass
  • Auto Parts & Accessories
  • Tires
  • Automotive Repair
Details
  • Brake Repair

Automotive

Automotive
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Marlen Motors

1136 S Myrtle Ave Monrovia, CA

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SIERRA MAZDA

735 E CENTRAL AVE Monrovia, CA

4.0 4
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Friendly, Lots of return customers, weak reception area, reasonable price quote, Able to handle a variety of work.

This was my first visit at the shop after being burned somewhere else. . . so I can not comment on quality of work yet. My review is based on my first visit and first impressions.

I went around back because the front lot was full.
Going around back can feel a little like trespassing for the first time customer. I pulled up in the back and paused to see if a mechanic had anything to say to me then I yelled out, "Is this Marlen Auto?" They said yes and I asked where to park. Unsure if I should enter the garage work area I asked where to go. When I walked in I felt confused about if I had entered the right door. I landed straight in the office area, the reception was on the other side. The workers were all friendly and Oz and Claudia were good listeners, got my requests right, and used specific accurate language. Oz pulled out a chair at the desk and made me feel right at home. They improved on the price I had gotten from 2 other shops for labor charge.

They do exhaust and smog on site which was just what I needed. They seem to handle all types of jobs and all types of vehicles including RVs.

I saw a lot of happy returning customers while I was there.

The shop is small. The reception are had coffee and water. The waiting room could be nicer and really needs decorative polished cement floors not stained carpet.

The price quote was specific and the work is under a warranty for 12000 miles or 1 year for non AAA members or twice that for members. You can show your card and save.
Ill review again when my work is done with the quality.

3
★★★☆☆

Friendly, Lots of return customers, weak reception area, reasonable price quote, Able to handle a variety of work.

This was my first visit at the shop after being burned somewhere else. . . so I can not comment on quality of work yet. My review is based on my first visit and first impressions.

I went around back because the front lot was full.
Going around back can feel a little like trespassing for the first time customer. I pulled up in the back and paused to see if a mechanic had anything to say to me then I yelled out, "Is this Marlen Auto?" They said yes and I asked where to park. Unsure if I should enter the garage work area I asked where to go. When I walked in I felt confused about if I had entered the right door. I landed straight in the office area, the reception was on the other side. The workers were all friendly and Oz and Claudia were good listeners, got my requests right, and used specific accurate language. Oz pulled out a chair at the desk and made me feel right at home. They improved on the price I had gotten from 2 other shops for labor charge.

They do exhaust and smog on site which was just what I needed. They seem to handle all types of jobs and all types of vehicles including RVs.

I saw a lot of happy returning customers while I was there.

The shop is small. The reception are had coffee and water. The waiting room could be nicer and really needs decorative polished cement floors not stained carpet.

The price quote was specific and the work is under a warranty for 12000 miles or 1 year for non AAA members or twice that for members. You can show your card and save.
Ill review again when my work is done with the quality.

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.

Just wanted to let you know that I have ordered 8 tires from you within the last week....4 for my pick up and 4 for my suv. Service was flawless and painless. Great delivery service. Thank you, Marlen Motors!

5
★★★★★

Just wanted to let you know that I have ordered 8 tires from you within the last week....4 for my pick up and 4 for my suv. Service was flawless and painless. Great delivery service. Thank you, Marlen Motors!

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.

Very professional and fast. The did just a wonderful job of getting me my SUV back before the weekend.

5
★★★★★

Very professional and fast. The did just a wonderful job of getting me my SUV back before the weekend.

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.

This place rocks! Donald and his staff are great, very friendly and also very knowledgeable when it comes to wheels and tires! I canvassed a lot for my rear tires and Donald gave me the best price out the door than anyone else could. The shop is very clean and the workers are very professional

3
★★★☆☆

This place rocks! Donald and his staff are great, very friendly and also very knowledgeable when it comes to wheels and tires! I canvassed a lot for my rear tires and Donald gave me the best price out the door than anyone else could. The shop is very clean and the workers are very professional

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Message from Marlen Motors

Marlen Motors is offering Brake Repair, Transmission Repair, Auto Repair, Tire Service and Auto Repair Shop in Monrovia, CA.

More about Marlen Motors

Marlen Motors is offering Brake Repair, Transmission Repair, Auto Repair, Tire Service and Auto Repair Shop in Monrovia, CA.

 

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