Allen Greenlee

★★★☆☆

About Allen Greenlee

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Health & Medical

Health & Medical
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Dr. Greenlee has been my primary care physician for over 20 years, but I haven't been to see him in over 5 years because the office staff is just so nasty. It is a huge hassle to get an appointment. In addition, his wonderful nurse who knew how to draw blood was replaced by much less competent individuals, and now I have to go to the hospital to get my blood drawn.

If you can put up with the rudeness of his staff, Dr. Greenlee is a very good doctor: attentive, cooperative, sympathetic and very knowledgeable. He would be worthy of all five stars if he didn't have such a piss poor staff.

2
★★☆☆☆

Dr. Greenlee has been my primary care physician for over 20 years, but I haven't been to see him in over 5 years because the office staff is just so nasty. It is a huge hassle to get an appointment. In addition, his wonderful nurse who knew how to draw blood was replaced by much less competent individuals, and now I have to go to the hospital to get my blood drawn.

If you can put up with the rudeness of his staff, Dr. Greenlee is a very good doctor: attentive, cooperative, sympathetic and very knowledgeable. He would be worthy of all five stars if he didn't have such a piss poor staff.

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Doctor Greenlee is outstanding and one of the best doctors I've ver had. THE FRONT OFFICE STAFF IS TERRIBLY RUDE AND UNPROFESSIONAL!

3
★★★☆☆

Doctor Greenlee is outstanding and one of the best doctors I've ver had. THE FRONT OFFICE STAFF IS TERRIBLY RUDE AND UNPROFESSIONAL!

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I have been going to Dr. Greenlee for the past 13 years. I have always thought very highly of him and very comfortable in his care. If I need something, I have been able to leave a message asking him to call, and he will get back to me right away.

5
★★★★★

I have been going to Dr. Greenlee for the past 13 years. I have always thought very highly of him and very comfortable in his care. If I need something, I have been able to leave a message asking him to call, and he will get back to me right away.

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Well I've never actually met Dr. Greenlee (and I've been a patient for 6 years) but when I had a question or needed him to call in a prescription, he was very responsive. When I've gone to the office I have been seen by a physician's assistant and they all have been very good.The problem with the office is the front desk staff. I've always been less than impressed with their professionalism but my brief experience today is what prompted me to write a review. It has been routinely difficult to get through on the phone and make an appointment. When I called just now to make an appointment I was actually HUNG UP ON, on purpose. When I called right back I got the message saying the office is now closed. To be clear, it says in the message that the office closes at 4pm and I called at 10 minutes till. This is really terrible service and sends the message that a) the staff is lazy, and b) they could really care less about getting you an appointment. I'm seriously considering going elsewhere.

2
★★☆☆☆

Well I've never actually met Dr. Greenlee (and I've been a patient for 6 years) but when I had a question or needed him to call in a prescription, he was very responsive. When I've gone to the office I have been seen by a physician's assistant and they all have been very good.The problem with the office is the front desk staff. I've always been less than impressed with their professionalism but my brief experience today is what prompted me to write a review. It has been routinely difficult to get through on the phone and make an appointment. When I called just now to make an appointment I was actually HUNG UP ON, on purpose. When I called right back I got the message saying the office is now closed. To be clear, it says in the message that the office closes at 4pm and I called at 10 minutes till. This is really terrible service and sends the message that a) the staff is lazy, and b) they could really care less about getting you an appointment. I'm seriously considering going elsewhere.

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Dr. Greenlee is very thorough. He asked many questions about my health history. He is very busy, but hopefully that's a good thing, as I would not want to go to a physician who had no patients. That's saying something.

5
★★★★★

Dr. Greenlee is very thorough. He asked many questions about my health history. He is very busy, but hopefully that's a good thing, as I would not want to go to a physician who had no patients. That's saying something.

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Dr. Greenlee has been my doctor for about 6 years. He's a very good listener and thoughtful about the care he provides, even though he's clearly busy with many patients. However, it's very difficult to get an appointment less than a week away, and usually when I'm sick, I need to get in there sooner. So I often see the PA, who usually is fine and consults with the doc. I haven't had any problems with staff, not particularly good but no worse than any other medical office in DC.

4
★★★★☆

Dr. Greenlee has been my doctor for about 6 years. He's a very good listener and thoughtful about the care he provides, even though he's clearly busy with many patients. However, it's very difficult to get an appointment less than a week away, and usually when I'm sick, I need to get in there sooner. So I often see the PA, who usually is fine and consults with the doc. I haven't had any problems with staff, not particularly good but no worse than any other medical office in DC.

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Dr. Greenlee has been my primary care physician for around 14 years, and I am so lucky to have found him. Coming from generations of doctors from the old school--both highly skilled and dedicated to patient care, I have high expectations of my doctors. Dr. Greenlee is a good listener, does not jump to prescribe medicine when other therapies may be more effective in the long term, and demonstrates strong clinical knowledge. He also always strikes me as a truly decent person. I would recommend him to anyone.

It is true that the front office staff has had its problems, but I have noticed a great improvement this past year. Things seem a little less hectic than they used to be. I believe that they have added some phone options for callers--meaning that the phone is not constantly ringing off the hook like it used to be. To be honest, I think I would have gone a bit crazy myself working there before.

David D.

5
★★★★★

Dr. Greenlee has been my primary care physician for around 14 years, and I am so lucky to have found him. Coming from generations of doctors from the old school--both highly skilled and dedicated to patient care, I have high expectations of my doctors. Dr. Greenlee is a good listener, does not jump to prescribe medicine when other therapies may be more effective in the long term, and demonstrates strong clinical knowledge. He also always strikes me as a truly decent person. I would recommend him to anyone.

It is true that the front office staff has had its problems, but I have noticed a great improvement this past year. Things seem a little less hectic than they used to be. I believe that they have added some phone options for callers--meaning that the phone is not constantly ringing off the hook like it used to be. To be honest, I think I would have gone a bit crazy myself working there before.

David D.

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My husband and I have been patients of Dr. Greenlee for almost 20 years. He is the kind of doctor who hardly exists anymore. He really listens to his patients. You never feel that he's rushing you. He is an amazing diagnostician -- we've had some unusual and hard-to-diagnose ailments and he's always been right on top of it. Sometimes it's difficult to get an appointment, but that's because he's so damn good. The reviewer who complained about not being able to get a flu shot from Greenlee should have asked why. I did: not one insurance company will reimburse any
where near the full cost of the injection. Are doctors supposed to lose money? Would you want to? Greenlee is always up on the latest research; he is deeply compassionate and calm; he explains everything but never in a patronizing way; he is thoroughly decent human being -- a person of deep integrity. I trust him with our lives.

5
★★★★★

My husband and I have been patients of Dr. Greenlee for almost 20 years. He is the kind of doctor who hardly exists anymore. He really listens to his patients. You never feel that he's rushing you. He is an amazing diagnostician -- we've had some unusual and hard-to-diagnose ailments and he's always been right on top of it. Sometimes it's difficult to get an appointment, but that's because he's so damn good. The reviewer who complained about not being able to get a flu shot from Greenlee should have asked why. I did: not one insurance company will reimburse any
where near the full cost of the injection. Are doctors supposed to lose money? Would you want to? Greenlee is always up on the latest research; he is deeply compassionate and calm; he explains everything but never in a patronizing way; he is thoroughly decent human being -- a person of deep integrity. I trust him with our lives.

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I have been going to Dr. Greenlee for about 7 years now and find him to be an excellent physician. He is very attentive, well-mannered and honest. He is very easy to talk to and is responsive to questions. Understanding that Dr. Greenlee is very busy, he is sometimes hard to see, BUT he has an excellent team of physician assistants on staff that are easily available for those minor ailments that need quick attention. The office is very clean and organized. As with other reviews, I would have to agree that many of the staff up front at the receptionist desk (in person and on the phone) are sometimes very short and rude, but in the end, I go to see Dr. Greenlee and he is excellent and provides great patient care.

4
★★★★☆

I have been going to Dr. Greenlee for about 7 years now and find him to be an excellent physician. He is very attentive, well-mannered and honest. He is very easy to talk to and is responsive to questions. Understanding that Dr. Greenlee is very busy, he is sometimes hard to see, BUT he has an excellent team of physician assistants on staff that are easily available for those minor ailments that need quick attention. The office is very clean and organized. As with other reviews, I would have to agree that many of the staff up front at the receptionist desk (in person and on the phone) are sometimes very short and rude, but in the end, I go to see Dr. Greenlee and he is excellent and provides great patient care.

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I have been a patient of Dr. Greenlee's for over twenty years.He knows his stuff. I've never had any problem with the staff. They have always been more than accomodating. The reason they are so busy in that office is simple. It's because all of the doctors are EXCELLENT. Things move more slowly when you have more to move.

5
★★★★★

I have been a patient of Dr. Greenlee's for over twenty years.He knows his stuff. I've never had any problem with the staff. They have always been more than accomodating. The reason they are so busy in that office is simple. It's because all of the doctors are EXCELLENT. Things move more slowly when you have more to move.

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My insurance will only pay for a flu shot given by my primary care physian. Dr. Greenlee does not offere flu shots. I guess i'm not getting a flu shot this year.

How incredible he isn't even offering this basic service!!

1
★☆☆☆☆

My insurance will only pay for a flu shot given by my primary care physian. Dr. Greenlee does not offere flu shots. I guess i'm not getting a flu shot this year.

How incredible he isn't even offering this basic service!!

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0 out of 1 people found this review helpful.

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Dr. Greenlee has been my primary care physician for more than a decade, and I have always found him to be very helpful. He has a calm steady demeanor and doesn't waste time. I prefer that, but it may not be everyone's thing. Unfortuntately his front office staff is pretty rude. They once left me sitting there for 20 minutes when they "closed" for lunch. It was only when Greenlee passed by that he noticed me and reprimanded them quietly. Unfortunately nasty fornt desk staff is pretty typical in DC.

4
★★★★☆

Dr. Greenlee has been my primary care physician for more than a decade, and I have always found him to be very helpful. He has a calm steady demeanor and doesn't waste time. I prefer that, but it may not be everyone's thing. Unfortuntately his front office staff is pretty rude. They once left me sitting there for 20 minutes when they "closed" for lunch. It was only when Greenlee passed by that he noticed me and reprimanded them quietly. Unfortunately nasty fornt desk staff is pretty typical in DC.

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.

His office staff is tremendously busy but they've never been rude to me. Dr. Greenlee is calm and level-headed and he's never given me bad advice. He's referred me to excellent doctors, too, when I have needed a referral. Dr. Greenlee has a lot of experience, has seen a lot of patients, and knows what he's doing. I trust him. I have an appointment to see him tomorrow, as a matter of fact.

4
★★★★☆

His office staff is tremendously busy but they've never been rude to me. Dr. Greenlee is calm and level-headed and he's never given me bad advice. He's referred me to excellent doctors, too, when I have needed a referral. Dr. Greenlee has a lot of experience, has seen a lot of patients, and knows what he's doing. I trust him. I have an appointment to see him tomorrow, as a matter of fact.

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I am sorry to have to mention her name; however, Ms. Rasheeda the receptionist is the most unprofessional and rude receptionist I have ever encountered. I called the doctors office on 06/07/07 to get a referral, as I had an emergency. I sprain my knee, and I was in a serious pain, the doctors office is located right beside my office; therefore I wanted to go have have Dr. Green Lee take a look at it. I called the receptionist around 2:00 pm. and asked receptionist(Rasheeda) if they take walk in, she quickly respond ??No?. I asked if she can schedule me to come in for the fallowing day, she mentioned that he was completely booked and I have to wait for four days to see him. I told her it was an emergency, I can??t wait that long, with an attitude she replied, ??Do you realize that Dr. Green Lee just got back from a major eye surgery?. I responded ??No, as I have not been there in almost a year,? but if that??s the case than can u schedule me with another doctor she again she replied ??NO?!! I believe her goal was just to get me off the phone, with out any suggestion and sympathy. I called back few minutes latter hoping someone else will answer the phone; unfortunately, Ms. Rasheeda answered the phone again. When she realized it was me again, she started making all this aggravated sounds, I asked her if there was anyone else I can speak with except her, she didn??t give me a yes or no answer, she just put me on hold. After few minutes someone else answered the phone and was able to assist me. My main concern is that if this young lady is not happy with her job she should not be working/dealing with patients. As this young lady have no customer service skill what so ever and impolite.

1
★☆☆☆☆

I am sorry to have to mention her name; however, Ms. Rasheeda the receptionist is the most unprofessional and rude receptionist I have ever encountered. I called the doctors office on 06/07/07 to get a referral, as I had an emergency. I sprain my knee, and I was in a serious pain, the doctors office is located right beside my office; therefore I wanted to go have have Dr. Green Lee take a look at it. I called the receptionist around 2:00 pm. and asked receptionist(Rasheeda) if they take walk in, she quickly respond ??No?. I asked if she can schedule me to come in for the fallowing day, she mentioned that he was completely booked and I have to wait for four days to see him. I told her it was an emergency, I can??t wait that long, with an attitude she replied, ??Do you realize that Dr. Green Lee just got back from a major eye surgery?. I responded ??No, as I have not been there in almost a year,? but if that??s the case than can u schedule me with another doctor she again she replied ??NO?!! I believe her goal was just to get me off the phone, with out any suggestion and sympathy. I called back few minutes latter hoping someone else will answer the phone; unfortunately, Ms. Rasheeda answered the phone again. When she realized it was me again, she started making all this aggravated sounds, I asked her if there was anyone else I can speak with except her, she didn??t give me a yes or no answer, she just put me on hold. After few minutes someone else answered the phone and was able to assist me. My main concern is that if this young lady is not happy with her job she should not be working/dealing with patients. As this young lady have no customer service skill what so ever and impolite.

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0 out of 1 people found this review helpful.

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Dr. Greenlee has been my PCP for the past 5 years. In the beginning things were OK. Last year, I would call to get an appointment, and I would be put on hold for at least 20 minutes until one of the office managers finally would finally pick up to give me an appointment 3 weeks later. A few months ago I was in a bad car accident. After receiving initial care at the emergency room I called the office to see Dr. Greenlee to get referrals and see specialists. I was told I could only see him 5 days later. I went to the office, saw Dr. Greenlee for 30 seconds who said I should see a neurologist and a orthopedic doctor. I told the office personnel I would wait in the office until they write me a referral. An hour later, I was told they were too busy and that the next morning the papers would be ready. The next day, I arrived at 8 pm on crutches and was greeted by : "JEEZ, it's you again". After waiting for about an hour, the papers. The neurologist definitely wanted me to see a orthopedic doctor specializing in the spinal chord. I took the papers to Dr. Greenlee's office and was told they would be mailed to me. It's been over 6 weeks now and I have been to Dr. Greenlee's office 3 times asking for the referrals. Every time I am turned down. There is a bulge under my neck and my neurologist cannot believe this is happening. I am changing my PCP and hoping no major damage has been done.

1
★☆☆☆☆

Dr. Greenlee has been my PCP for the past 5 years. In the beginning things were OK. Last year, I would call to get an appointment, and I would be put on hold for at least 20 minutes until one of the office managers finally would finally pick up to give me an appointment 3 weeks later. A few months ago I was in a bad car accident. After receiving initial care at the emergency room I called the office to see Dr. Greenlee to get referrals and see specialists. I was told I could only see him 5 days later. I went to the office, saw Dr. Greenlee for 30 seconds who said I should see a neurologist and a orthopedic doctor. I told the office personnel I would wait in the office until they write me a referral. An hour later, I was told they were too busy and that the next morning the papers would be ready. The next day, I arrived at 8 pm on crutches and was greeted by : "JEEZ, it's you again". After waiting for about an hour, the papers. The neurologist definitely wanted me to see a orthopedic doctor specializing in the spinal chord. I took the papers to Dr. Greenlee's office and was told they would be mailed to me. It's been over 6 weeks now and I have been to Dr. Greenlee's office 3 times asking for the referrals. Every time I am turned down. There is a bulge under my neck and my neurologist cannot believe this is happening. I am changing my PCP and hoping no major damage has been done.

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0 out of 1 people found this review helpful.

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Dr. Greenlee has been my primary physician. for about 10 years. I most appreciate his listening ability, intelligent discussion and efficient scheduling in his office. If I am sick, I can get in the same day. If I need refills, no problem. He or someone calls back. If it is a minor malady, he has an equally efficient physician's asst. who can check on me and prescribe. They DO call back! My waits are quite short and usually on schedule. While there is little charm in the office staff, it seems to work.

4
★★★★☆

Dr. Greenlee has been my primary physician. for about 10 years. I most appreciate his listening ability, intelligent discussion and efficient scheduling in his office. If I am sick, I can get in the same day. If I need refills, no problem. He or someone calls back. If it is a minor malady, he has an equally efficient physician's asst. who can check on me and prescribe. They DO call back! My waits are quite short and usually on schedule. While there is little charm in the office staff, it seems to work.

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1 out of 1 people found this review helpful.

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Dr. Greenlee is my primary care doctor, although I more often see the physician's assistant because he is so busy. When I have seen him, he put me at ease with his quiet, calm demeanor. He's an adequate doctor--I would probably rate him higher, but his office seems a little busy and disorganized.

3
★★★☆☆

Dr. Greenlee is my primary care doctor, although I more often see the physician's assistant because he is so busy. When I have seen him, he put me at ease with his quiet, calm demeanor. He's an adequate doctor--I would probably rate him higher, but his office seems a little busy and disorganized.

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