T A Gentry Supply Inc

★★★☆☆
  • 3737 Lake St

    Kalamazoo, MI 49048

    Map & Directions
  • 269-226-0500

About T A Gentry Supply Inc

Hours
Mon. - Fri. 9am - 5pm;Sat. 9am - 12am;Sun. CLOSED
3.0 2
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We went here at the advice of our plumber to select faucets, sinks, a vanity, and showerheads for our master bathroom remodel. We were very pleased with their customer service, product knowledge, and with the items we selected. Our vanity is beautiful and well-made, and the faucets and showerheads work wonderfully. While we were there we also found out they do countertops, and ended up getting a new top for our other bathroom. Everything arrived when they said it would and the installers they used were prompt and did a great job. We plan on using them when we redo our kitchen next year!

5
★★★★★

We went here at the advice of our plumber to select faucets, sinks, a vanity, and showerheads for our master bathroom remodel. We were very pleased with their customer service, product knowledge, and with the items we selected. Our vanity is beautiful and well-made, and the faucets and showerheads work wonderfully. While we were there we also found out they do countertops, and ended up getting a new top for our other bathroom. Everything arrived when they said it would and the installers they used were prompt and did a great job. We plan on using them when we redo our kitchen next year!

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When you walk into the nice showroom, you expect a knowledgeable salesman that will do everything just right. It may seem that way at first, but the guy really doesn't have a clue. I spent many hours with the salesman going over exactly what I wanted, in what finish. He didn't seem to understand that I actually wanted to order these items. But, I explained to him that I did. He said he would place the order and read off to me what he would order. Several weeks later, our plumber picked up the items and 1/2 of them were missing and half of the items we did receive were the wrong item. I called the salesman who didn't seem to remember that I told him to order ALL the items on the list. I told him to order the remaining items and to correct the ones that were wrong. This process has went on for approximately 6 weeks now and I still do not have all of the faucets and rough-in valves that I ordered. If you do not get the plumber's discount, their prices are astronomically inflated- steer clear of this place!

1
★☆☆☆☆

When you walk into the nice showroom, you expect a knowledgeable salesman that will do everything just right. It may seem that way at first, but the guy really doesn't have a clue. I spent many hours with the salesman going over exactly what I wanted, in what finish. He didn't seem to understand that I actually wanted to order these items. But, I explained to him that I did. He said he would place the order and read off to me what he would order. Several weeks later, our plumber picked up the items and 1/2 of them were missing and half of the items we did receive were the wrong item. I called the salesman who didn't seem to remember that I told him to order ALL the items on the list. I told him to order the remaining items and to correct the ones that were wrong. This process has went on for approximately 6 weeks now and I still do not have all of the faucets and rough-in valves that I ordered. If you do not get the plumber's discount, their prices are astronomically inflated- steer clear of this place!

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