Zoots Dry Cleaners

★★★☆☆
  • 9 Harvard Ave

    Brookline, MA 02446

    Map & Directions
  • 617-734-0621

About Zoots Dry Cleaners

Hours
Mon - Fri, 7:30am - 7pm; Sat, 9am - 5pm; Sun, 11am - 3pm

Personal Services

Personal Services
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3.0 2
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If I could use negative stars, I would max out the negative....Zoots not only charges customers excessively more than competitors, they systematically refuse to take responsibility for errors and damage they do to clothing. Our office of 30 used them and nearly everyone had the following problems over and over and over1) Dry cleaning (and charging $6 more) cotton button down shirts MARKED "LAUNDER"2) "missed" coupons3) damaged items were never reimbursed, nor would they take responsibility for damages when it was clearly their errorsBE WARNED. They will clean items as they see fit as long as it is on the care label - so if they want to wash a pair of pants that you have turned in for dry cleaning, they can AND WILL do so & they charge the same. STAY AWAY THEY ARE A TOTAL NIGHTMARE!!!!!!

1
★☆☆☆☆

If I could use negative stars, I would max out the negative....Zoots not only charges customers excessively more than competitors, they systematically refuse to take responsibility for errors and damage they do to clothing. Our office of 30 used them and nearly everyone had the following problems over and over and over1) Dry cleaning (and charging $6 more) cotton button down shirts MARKED "LAUNDER"2) "missed" coupons3) damaged items were never reimbursed, nor would they take responsibility for damages when it was clearly their errorsBE WARNED. They will clean items as they see fit as long as it is on the care label - so if they want to wash a pair of pants that you have turned in for dry cleaning, they can AND WILL do so & they charge the same. STAY AWAY THEY ARE A TOTAL NIGHTMARE!!!!!!

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Zoots has a lot to offer the busy people of Brookline. They offer free pick up and delivery at your home. They offer coupons now and again in the Valu-pack coupon service mailed to residents. This helps reduce their costs.

You can scheduele everything online and get a coupon.

Overall,service and price are reasonable and worth checking out.

5
★★★★★

Zoots has a lot to offer the busy people of Brookline. They offer free pick up and delivery at your home. They offer coupons now and again in the Valu-pack coupon service mailed to residents. This helps reduce their costs.

You can scheduele everything online and get a coupon.

Overall,service and price are reasonable and worth checking out.

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