Dental Innovations

My appointment started a little late but beyond that this is a great place.

Was this review helpful to you?

The cleaning was painless and efficiently done. The ladies were all very professional but very friendly. I felt very comfortable throughout, no anxiety at all. Everything has been explained to me about what needs to be done and the cost. No Surprises! I would recommend the clinic to other people.

Was this review helpful to you?

It's always a good experience coming to Dental Innovations. Everyone is friendly, fun and very helpful. I always leave smiling.

Was this review helpful to you?

I was very pleased with my experience at Dental Innovations. Everyone was very professional and very friendly.

Was this review helpful to you?

Everyone in this office is so friendly, caring and knowledgeable. I was able to joke around with everyone (my way of relaxing...no one really likes having dental work done). Dr. Manroe was very considerate and made it virtually painless. I admit, it's been way too long (about 6-7 yrs.) since I've been to the dentist, since I don't have dental insurance. I had been with my previous dentist for roughly 20 years. Danielle and Valerie were awesome during my cleaning and exam and I felt totally comfortable with them. Sherry assisted on my fillings and took her time making sure my final result was comfortable and to ensure longevity. I had a great experience at this dental office and have already recommended it. Thanks guys!

Was this review helpful to you?

"Went to the dentist yesterday and had a cleaning and a filling done. Dr. Monroe fixed a chipped tooth for me and polished it to perfection! I could not stay out of the mirror all day yesterday.
Thanks Dr. Monroe you and your staff are awesome!!"

Was this review helpful to you?

I was 110% satisfied per usual. My favorite part of this business is the time spent at each appointment and the "unhurried" feel. I feel valued and respected. I also appreciate giving me a report upfront of what will be performed and how much it will cost. The staff is phenomenal. I have recommended Dental Innovations to several people. It stands out as one of the top 2 places of business I go to that has absolutely superb customer service.

Was this review helpful to you?

I went in for a filling. This was my first filling I had needed for years. I was facing the appointment with trepidation because I hate shots, especially in my gums! But they had a wonderful numbing gel they applied to my gums so that when the dentist gave me the block there was absolutely ZERO pain! This was wonderful. The filling was quick and easy and also pain-free. I would recommend my dentist to anyone and everyone.

Was this review helpful to you?

I am so happy I have found such a great group of dentists! I am always boasted how great of an experience I have coming to you. The norm is to dislike going - but I always walk out after an enjoyable visit. From the assistant to the dentists themselves - top notch group! Never did I imagine I would be giving great reviews after having my wisdom teeth pulled - but it was a very enjoyable time when I had mine pulled with you. Thanks a million for all you do! Hats off to a Great Job!!!

Was this review helpful to you?

My daughter is currently getting her braces done by Nicole and I couldn't be more pleased. She is very friendly and workshop well with kids. I highly recommend her.

Was this review helpful to you?

I always enjoy my experience at Dental Innovations in Shawnee. All staff members are friendly and professional. Dr. Monroe has done excellent work on my teeth, as well as has the dental hygiene staff. I like the clerical and accounting staff. Always so friendly and competent. Hi and greetings to your receptionist.....! Thanks, again.

Was this review helpful to you?

"Very good input as to my personal condition and desires. Appreciated the concern with cost and checking with insurance to see what was covered. Cost is a factor in decisions.

Enjoyed the procedure and staff at reasonable cost. And, liked the way my teeth looked."

Was this review helpful to you?

I've been going to dental innovations for a few years now and I love it. The staff are so nice and friendly, Dr. Monroe is great too. I feel like everyone cares about me there and they do all they can to give me good healthy teeth. They use all the latest technology, they work at prevention of cavities and when they have to fill cavities or put in a crown Dr. Monroe is very sensitive to make sure you feel no pain. The whole experience is restoring my faith in dentists.

Was this review helpful to you?

"I hate going to the dentist but I have to say I was in less pain than I expected to be in and everyone was very attentive and friendly.
My experience was not like my former dentist where I felt like he only had five minutes to give me some of his attention before moving on to his next patient. Keep up the good work."

Was this review helpful to you?

I had to get some extensive work done (to my surprise) and I spent 3 hours in the chair to get it all completed, the staff and Dr was great. They all very nice, helpful, and concerned. They even called the next day to check on me. The office is clean and modern, very beautiful.

Was this review helpful to you?

The dental service is outstanding! I always have a positive experience during my visits.

Was this review helpful to you?

I really like how Dr. Manroe keeps everything personal and friendly. The interaction with the patients are top notch too. Everybody has been very helpful!

Was this review helpful to you?

Dental Innovations is a great dental practice with a great supporting staff. The quality of care and treatment is remarkable.

Was this review helpful to you?

Dr. Manroe is a great dentist! I highly recommend the quality care and treatment he provides me.

Was this review helpful to you?

If I had to use just one word to describe Dental Innovations it would be excellent. I really like Dr. Manroe as well as all of the staff I have worked with.

Was this review helpful to you?

1 out of 1 people found this review helpful.

I had a great experience. The staff were very friendly. The doctor took the time to explain everything to me including how my dental health can affect my overall health in general. The hygienist was very gentle and I would recommend this office to my friends and family.

Was this review helpful to you?

1 out of 1 people found this review helpful.

I have always taken good care of my teeth and visit the dentist on a regular basis. I have dental insurance and have NEVER had to pay anything out of pocket except for a couple cavities...which I would expect. I opened an envelope from Dental Innovations today that said I owed $56.40 so I called and asked what it was for b/c all I had done was a routine 6 month cleaning. The lady on the phone said it was for x-rays that my insurance wouldn't cover. I asked how often they take x-rays on a healthy mouth that is seen every 6 months. She said they do x-rays every 6 months even if there have been no previous problems.

Also, I had him check one of the fillings that he filled the last time I was there (6 months ago) and it had fallen out. I will NOT go back here and do NOT recommend going there. I was left in the chair for so long I about left in the middle of waiting for my cleaning.

Was this review helpful to you?

4 out of 5 people found this review helpful.

This is the WORST dental place EVER to go to! Me and my husband just had a baby and I called them because my husband had dental work done else where and they didnt do a good job so I called Dental Innovations and they said to come in and they would look him over. He went in Dec 9th of 2009 and they said he needed a crown done. He asked them to check his benefits before they did anything, the assistant "went to go call the ins" came back and said he had enough benefits left for the crown and he would be out of pocket 500. SO we financed the 500 through care credit. They put the temoprary on and came back for the permanent and they tell us his benefits RAN OUT and we need to pay another 700 dollars asap!!!!! He wouldve had all his benefits if we would've waited till JANUARY and I told them that and they said that was our problem. I said where is the assistant that called!? "Umm she no longer works here!" We have been going back an forth they are saying it's our problem and to put it on our care credit account which WE CANT AFFORD dont add up credit if you dont ahve the money that's why this economy is the way it is! The office ladies call every day and are RUDE and have ATTITUDE and the office manager is a TOTAL snot! So needless to say they pretty much said pay it or we are going to collections after just having a baby on Dec 13th. This was THEIR mistake and we even made sure and asked twice if they checked the benefits and they straight LIED! THIS IS THE WORST DENTIST OUT THERE BEWARE DO NOT GO!!!!!!!!!!!

Was this review helpful to you?

4 out of 4 people found this review helpful.

Terrible..It was a puppy Mill for dental patients.. I went in to have my teeth cleaned..That was it..They never listened to anything I said..$1078 dollars is what the bill would have come to, With an out of pocket expense of $238. No fillings, no cavities, just cleaning. Maybe that's what it will cost at the new dentist I went to..but at least they seemed to care about what I have to say..By the way the new dentist exam is $64..theirs was $138. I'll gladly pay for the second exam. I have no idea what goes into a 1K teeth cleaning, but they sure wanted me to get. And I have no explanation that I could understand as to what it included. I think it did include a follow up visit, but why they wanted me to pay today for something that wouldn't occur for 3 months didn't seem to make a lot of sense either. Oh, well..it's your money..mine is better spent elsewhere.It comes down to trust..AND I just didn't trust them.

Was this review helpful to you?

5 out of 5 people found this review helpful.

My dental visit was great. I was seated on time. The hygienist was very gentle and explained everything to me. The doctor answered all of my questions and gave me a couple of options how to get my treatment handled. I would recommend them.

Was this review helpful to you?

I scheduled my appointment with Dental Innovations over the phone and this is where my disappointment began. I spoke with a very mono tone woman who didn't seem to express any interest in the answers I was providing to her various questions about my dental history and insurance information. She came across as someone who does not enjoy her job. I told her that I do not have insurance and asked her how much my first visit would cost. She failed to mention that they have a $35 new patient deal (that I already knew about from a friend) and only acknowledged it after I made a point to ask about it. Since I already had the $35 coupon, I ignored the attitude I was receiving and went ahead and scheduled my appointment.When I arrived for my appointment I was barely greeted by a frail young lady who didn't even have enough sense to stand when I walked in. She did not make eye contact but just told me to sign in and handed me a clipboard full of paperwork to fill out. After filling out the paperwork, I sat in the lobby for an additional ten minutes.I was then taken back to a cubbyhole of a room and had x-rays taken before a seemingly polite young lady (almost too young and with too much eyeliner) examined my teeth and spoke to me about the cleaning that I needed. This seemingly polite girl immediately turned monster as she poked and prodded my gums (even after I told her I experience an immense amount of sensitivity). I was only at ease after the girl who cleaned my teeth left me with a very young looking girl who flossed and polished my teeth. Had she not been a part of my experience I would have absolutely NOTHING positive to say about Dental Innovations. This girl was very gentle and kind, however she was slightly out of uniform compared to all the other girls in scrubs with hers being maroon in color.I will NOT be returning to Dental Innovations, I felt very unappreciated and abused!

Was this review helpful to you?

I chose my family to go there, because it was close and my neighbor recommended him. The office is very neat and orderly, LED lights everywhere, computer monitors on the wall so you can see what's going on in your mouth, Dr. Monroe was nice but he seemed to forget that he had already worked on my mouth a few times--which is fine, because he has a large clientele. The wait in between the doctor appoinment and the hygenist took forever, and the hygenist who worked on my teeth was so rude. She had no bedside manner and acted as if I was interfering with her busy schedule. After my visit, we got our first sales call from his staff, then a couple days later, another follow up sales call, and then a few days later...
I called them and told them to stop calling, but guess what, a few days later...
It has gotten so bad that when we moved we have asked not ot put a new phone in, because we don't want to hear all the calls....

Was this review helpful to you?

3 out of 3 people found this review helpful.

I've had to have a lot of dental work done in the past year and this office is great. They are willing to work with your schedule and early morning appts are available. The prices are reasonable. The staff is friendly as well as both dentists in the office. I had an emergency and they got me in that day only had to wait a couple of hours.

PROS: friendly staff, reasonable prices, scheduling
CONS:

Was this review helpful to you?

I had to take both of my daughters to the dentist before the beginning of the new school year. My younger daughter(5) had never been to the dentist before and was a little scared of what she would experience there. But the staff there was so nice and took really good care of her. She ended up having no cavaties and got enrolled in the doctor's special "no cavaties club". they take the kid's pictures and post them on the doctor's website! It made her feel so special! Great, great doctor!!!!

Was this review helpful to you?

0 out of 2 people found this review helpful.