Citibank

★★☆☆☆

About Citibank

Details
Hours
Mon - Thu, 9am - 5pm; Fri, 9am - 6pm; Sat, 9am - 2pm; Sun, closed
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Finance

Finance
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1.5 2
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I was thinking of opening an account here since citibank is one of the largest banks in the US would be easier to find a atm when I travel. However, the staff made me wait forever to talk to a representative- one was just talking on his phone the whole time- and she seemed kinda rude and pushy. I ended up opening a checking account elsewhere.

2
★★☆☆☆

I was thinking of opening an account here since citibank is one of the largest banks in the US would be easier to find a atm when I travel. However, the staff made me wait forever to talk to a representative- one was just talking on his phone the whole time- and she seemed kinda rude and pushy. I ended up opening a checking account elsewhere.

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Perhaps it was a one-time experience, but that one left a very memorable bad impression. Trying to contact someone to handle anything past depositing/withdrawing cash was a nightmare. Was shuffled around and had to continually call to check up the progress. Issue was not resolved until nearly 5 months later. Since this experience, have switched to another bank.

1
★☆☆☆☆

Perhaps it was a one-time experience, but that one left a very memorable bad impression. Trying to contact someone to handle anything past depositing/withdrawing cash was a nightmare. Was shuffled around and had to continually call to check up the progress. Issue was not resolved until nearly 5 months later. Since this experience, have switched to another bank.

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