AAA Medical & Oxygen Supply

★★★☆☆

About AAA Medical & Oxygen Supply

Categories
  • Health & Medical
  • Health Care Equipment

Health & Medical

Health & Medical
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2.5 2
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Having had to take care of my grandparents, I shopped around for medical supplies and services. I enlisted the help of AAA Medical in Round Rock for home oxygen therapy and other supplies. I gave them several chances, but the management seemed only interested in making money rather than customer service. I had worked in this field for many years before going into another career and I know the importance of friendly, compassionate service and in my honest opinion, the manager at that time was NOT. This would have been back around 2002-2003 time frame. She was also a Respiratory Therapist and I would not allow her in my grandparents home again after one visit. She talked down to my grandparents and was, in my opinion rude to me. Hopefully, the Senior Management of the parent company who is really Rotech Medical, although they would have you believe that they are really a "mom and pop" hometown store, has saw the error of their ways and placed a more competent person in this position. If not, it is a shame.

1
★☆☆☆☆

Having had to take care of my grandparents, I shopped around for medical supplies and services. I enlisted the help of AAA Medical in Round Rock for home oxygen therapy and other supplies. I gave them several chances, but the management seemed only interested in making money rather than customer service. I had worked in this field for many years before going into another career and I know the importance of friendly, compassionate service and in my honest opinion, the manager at that time was NOT. This would have been back around 2002-2003 time frame. She was also a Respiratory Therapist and I would not allow her in my grandparents home again after one visit. She talked down to my grandparents and was, in my opinion rude to me. Hopefully, the Senior Management of the parent company who is really Rotech Medical, although they would have you believe that they are really a "mom and pop" hometown store, has saw the error of their ways and placed a more competent person in this position. If not, it is a shame.

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1 out of 1 people found this review helpful.

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AAA medical and oxgyen supply are timely in their delivery of the products ordered usually the same day. Customer service are friendly. The only one drawback about AAA is that they are not able to get "specialized" supplies only general ones.

PROS: fast delivery, friendly customer service
CONS: don't specialize in hard to find supplies

4
★★★★☆

AAA medical and oxgyen supply are timely in their delivery of the products ordered usually the same day. Customer service are friendly. The only one drawback about AAA is that they are not able to get "specialized" supplies only general ones.

PROS: fast delivery, friendly customer service
CONS: don't specialize in hard to find supplies

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