Stephjen Spa Salon Corporation

★★★★☆

About Stephjen Spa Salon Corporation

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Personal Services

Personal Services
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This salon is top notch and the hair stylist and manicurist, and yes the owner, are very professional, bilingual, kind, and knowledgeable. They take total and complete pride in their work. I have been a loyal weekly customer for nearly

3
★★★★★

This salon is top notch and the hair stylist and manicurist, and yes the owner, are very professional, bilingual, kind, and knowledgeable. They take total and complete pride in their work. I have been a loyal weekly customer for nearly

.

This is a very cheap place and by cheap I don't mean economical or affordable. I mean cheap. I mean there is no pride in the work they do nor do they care whether they see you again. Most salons I've been too cater to the concept that they want you as a repeat customer. Not this place.
Very few people speak English so it's definitely not recommended if you are not bilingual.
I was dissatisfied with my hairstyle and called to speak to the manager/owner and the owner said she would "view the security video" before honoring a retake. What!?!? Ok. Well of course, whatever she needed to see on a video (someone doing my hair?) was enough and she simply refused to honor that I was unhappy with the work and wanted a discount, or another visit or ANYTHING that said, "we understand you're unhappy..."
There are plenty of salons in Kendall with professionals with a professional attitude so avoid this place for your own good. If you don't like what they do, they arent going to care and actually they will somehow blame you for it.

0
★☆☆☆☆

This is a very cheap place and by cheap I don't mean economical or affordable. I mean cheap. I mean there is no pride in the work they do nor do they care whether they see you again. Most salons I've been too cater to the concept that they want you as a repeat customer. Not this place.
Very few people speak English so it's definitely not recommended if you are not bilingual.
I was dissatisfied with my hairstyle and called to speak to the manager/owner and the owner said she would "view the security video" before honoring a retake. What!?!? Ok. Well of course, whatever she needed to see on a video (someone doing my hair?) was enough and she simply refused to honor that I was unhappy with the work and wanted a discount, or another visit or ANYTHING that said, "we understand you're unhappy..."
There are plenty of salons in Kendall with professionals with a professional attitude so avoid this place for your own good. If you don't like what they do, they arent going to care and actually they will somehow blame you for it.

 

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