White House/black Market

★★★☆☆
  • 1201 Cumberland Mall Se # 102 Space #120, Cumberland Mall

    Atlanta, GA 30339

    Map & Directions
  • 678-556-0861

About White House/black Market

Hours
Mon - Sat, 10am - 9pm; Sun, noon - 6pm

Shopping

Shopping
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3.0 2
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I shop in the White Black market all the time and know several people who do. I've shopped at several locations in Georgia and found the service to be superb. However, can't say the same for the Cumberland Mall location. I made my selection and went to the counter to pay, and as usual the associate tried to get me to purchase more which is what they are suppose to do. However during her running around trying to find sizes another associate who was in training asked for her help in ringing up a customer. Mind you I'm ready to pay and had been before the trainee asked for help. Instead of ringing me up or getting another associate to ring me up she politely asked me to hold on while she helps the trainee. I thought about it and decided I wasn't going to spend any money in the store after being pushed aside. The associate approached me about 5 minutes later and now she is ready to ring me up. When I expressed to her how I felt pushed aside and not valued as a customer whose spent thousands at a time, she apologized in attitude of 'oh well too bad you can shop somewhere else and walked away abruptly toward the counter. Needless to say, I exercised my right to walk out of the store and my buying power stayed in my purse. I will not spend another dime at that location and plan to tell all my colleagues and friends not to shop at that location first thing tomorrow. .

1
★☆☆☆☆

I shop in the White Black market all the time and know several people who do. I've shopped at several locations in Georgia and found the service to be superb. However, can't say the same for the Cumberland Mall location. I made my selection and went to the counter to pay, and as usual the associate tried to get me to purchase more which is what they are suppose to do. However during her running around trying to find sizes another associate who was in training asked for her help in ringing up a customer. Mind you I'm ready to pay and had been before the trainee asked for help. Instead of ringing me up or getting another associate to ring me up she politely asked me to hold on while she helps the trainee. I thought about it and decided I wasn't going to spend any money in the store after being pushed aside. The associate approached me about 5 minutes later and now she is ready to ring me up. When I expressed to her how I felt pushed aside and not valued as a customer whose spent thousands at a time, she apologized in attitude of 'oh well too bad you can shop somewhere else and walked away abruptly toward the counter. Needless to say, I exercised my right to walk out of the store and my buying power stayed in my purse. I will not spend another dime at that location and plan to tell all my colleagues and friends not to shop at that location first thing tomorrow. .

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You won't find blue, red, green or any other colors at white house black market, but what you will find is the perfect little black dress. All they carry are clothes that are either black, white, or both black and white. They have a great selection although they are a bit pricey.

5
★★★★★

You won't find blue, red, green or any other colors at white house black market, but what you will find is the perfect little black dress. All they carry are clothes that are either black, white, or both black and white. They have a great selection although they are a bit pricey.

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