Patterned Concrete By Rey

★★★★☆
  • 1502 14th St

    Plano, TX 75074

    Map & Directions
  • 972-881-0448

About Patterned Concrete By Rey

3.8333 6
Hi! Sign in to let us know how Patterned Concrete By Rey was?
Write a Review
.

Our project lasted less than two years before we had to rip it out and have it replaced. Company would not stand by its work. I think they do a good job for large contractors but for an individual homeowner I would not recommend. (When I called to complain about the shoddy workmanship, Darlene hung up on me.)

1
★☆☆☆☆

Our project lasted less than two years before we had to rip it out and have it replaced. Company would not stand by its work. I think they do a good job for large contractors but for an individual homeowner I would not recommend. (When I called to complain about the shoddy workmanship, Darlene hung up on me.)

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Patterned Concrete has been one of the longest running business in the stamping industry in this area with the highest regards to professionalism and quality hands down. I have used them for over 15 years and I have strayed over the years to try someone cheaper and I have regretted it so I returned to them and have been happy ever since! As far as the BBB we have all had those types of customers that think they know more than the professionals. You cannot fault them for ONE negative comment in all the years they've been around. I am confident that Rey's work stands above all others!!!! They are a stand up company and if you are having problems with your concrete maybe there's more to the story than you think Carol B. I had to write a comment after reading your comments. Rey has poured over 50 jobs for me in all the years and he has always stood behind them!! Is the product perfect no but what product is. If you are a homeowner or builder for that matter I would recommend them! If you have concerns about the BBB complaint call Rey's to discuss and then make your decision!

5
★★★★★

Patterned Concrete has been one of the longest running business in the stamping industry in this area with the highest regards to professionalism and quality hands down. I have used them for over 15 years and I have strayed over the years to try someone cheaper and I have regretted it so I returned to them and have been happy ever since! As far as the BBB we have all had those types of customers that think they know more than the professionals. You cannot fault them for ONE negative comment in all the years they've been around. I am confident that Rey's work stands above all others!!!! They are a stand up company and if you are having problems with your concrete maybe there's more to the story than you think Carol B. I had to write a comment after reading your comments. Rey has poured over 50 jobs for me in all the years and he has always stood behind them!! Is the product perfect no but what product is. If you are a homeowner or builder for that matter I would recommend them! If you have concerns about the BBB complaint call Rey's to discuss and then make your decision!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Concrete by Rey did my pool deck and within a year it looked terrible. The color has come off in splotches and they want us to pay to have it refinished. They admit using an inferior product, but won't make it right. They have an F rating

3
★★★★★

Concrete by Rey did my pool deck and within a year it looked terrible. The color has come off in splotches and they want us to pay to have it refinished. They admit using an inferior product, but won't make it right. They have an F rating

.

Terrible products and service! Within a year our concrete colors had worn off leaving a patchy, mottled appearance. The company will not stand behind their products. They will not honor BBB artibration rulings and have recieved an F rating. Use this company at your own risk.

FYI - Our job had nothing to do with the BBB's "F" rating of this company. Apparently Concrete by Rey agreed to BBB binding arbitration and didn't like that the outcome was decided against them, so they didn't pay. They did a crummy job, were not honorable, and then slinked away with the "F" rating. The "F" denotes failure, so clarifying again, this was a completely different job Rey botched. Concrete by Rey does not stand behind their tinting or sealant products (or binding agreements). I would be very wary of any builder who so easily disregards the Better Business Bureau and its ratings. With Companys like Concrete by Rey in the marketplace, the consumer needs all the help the BBB can provide.

1
★☆☆☆☆

Terrible products and service! Within a year our concrete colors had worn off leaving a patchy, mottled appearance. The company will not stand behind their products. They will not honor BBB artibration rulings and have recieved an F rating. Use this company at your own risk.

FYI - Our job had nothing to do with the BBB's "F" rating of this company. Apparently Concrete by Rey agreed to BBB binding arbitration and didn't like that the outcome was decided against them, so they didn't pay. They did a crummy job, were not honorable, and then slinked away with the "F" rating. The "F" denotes failure, so clarifying again, this was a completely different job Rey botched. Concrete by Rey does not stand behind their tinting or sealant products (or binding agreements). I would be very wary of any builder who so easily disregards the Better Business Bureau and its ratings. With Companys like Concrete by Rey in the marketplace, the consumer needs all the help the BBB can provide.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

I had a pool installed several years ago from a pool company I would never recommend but several of the contractors they used I would refer business. Patterned Concrete By Rey did exactly what they said they would plus showed up on schedule and the deck still looks amazing. We have had numerous parties over the years and we still get great comments about how good it looks. After a friend informed me recently they had a not so good review on the BBB of Greater Dallas I felt impelled to share my story with all who would listen. I had a great experience with this company and I would recommend seeing their office and meet those involved that would work on your project and you will see how knowledgeable they are and see for yourself how their product is far superior to the other decorative concrete companies out there. As far as the pool company the only thing they did right in my eyes was hiring this company to do my concrete work.

5
★★★★★

I had a pool installed several years ago from a pool company I would never recommend but several of the contractors they used I would refer business. Patterned Concrete By Rey did exactly what they said they would plus showed up on schedule and the deck still looks amazing. We have had numerous parties over the years and we still get great comments about how good it looks. After a friend informed me recently they had a not so good review on the BBB of Greater Dallas I felt impelled to share my story with all who would listen. I had a great experience with this company and I would recommend seeing their office and meet those involved that would work on your project and you will see how knowledgeable they are and see for yourself how their product is far superior to the other decorative concrete companies out there. As far as the pool company the only thing they did right in my eyes was hiring this company to do my concrete work.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 2 people found this review helpful.

.

Did a great job on our front walk - looks natural and we are always receiving compliments on it. Seems durable had it about 4 years now and still solid.

5
★★★★★

Did a great job on our front walk - looks natural and we are always receiving compliments on it. Seems durable had it about 4 years now and still solid.

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used Patterned Concrete By Rey, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review