Another Time & Place

★★★☆☆
  • 2815 N Henderson Ave

    Dallas, TX 75206

    Map & Directions
  • 214-824-1875

About Another Time & Place

Categories
  • Antique Shops

Shopping

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2.5 2
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Beware. I have had difficult dealings with the proprietor of Another Time & Place. I purchased a kilim rug from him at his on-the-road booth in Alpine. When I got the rug home misjudgment of size and color became evident. I requested a return or exchange.
The owner refused and cited several versions of his return policy over the course of our deliberations that has lasted now over eight months. The owner has become hardened and harsh as the return issue of the rug has become protracted. I tried returning the rug in good faith to his Dallas location. The proprietor advised me that his brother was the owner of the Dallas store. He stated that I should not return the rug to his brother since the brother would not know how to handle the rug. I then phoned the Plano store to make arrangements for returning the rug and spoke with a clerk. When I returned the rug it was refused.

It appears the owner never intended to help make the situation right by offering a refund or an exchange. Be cognizant if making a purchase at Another Time & Place. Obtain terms of sale and their return policy in writing before the sale! There are many other merchants who are more amiable and thoughtful. Take your business elsewhere. I would never purchase anything else from this merchant. I feel the merchant has really taken advantage of me. A simple request to return merchandise has become a nightmare and extremely uncomfortable. Your purchase may not be worth the trouble.

1
★☆☆☆☆

Beware. I have had difficult dealings with the proprietor of Another Time & Place. I purchased a kilim rug from him at his on-the-road booth in Alpine. When I got the rug home misjudgment of size and color became evident. I requested a return or exchange.
The owner refused and cited several versions of his return policy over the course of our deliberations that has lasted now over eight months. The owner has become hardened and harsh as the return issue of the rug has become protracted. I tried returning the rug in good faith to his Dallas location. The proprietor advised me that his brother was the owner of the Dallas store. He stated that I should not return the rug to his brother since the brother would not know how to handle the rug. I then phoned the Plano store to make arrangements for returning the rug and spoke with a clerk. When I returned the rug it was refused.

It appears the owner never intended to help make the situation right by offering a refund or an exchange. Be cognizant if making a purchase at Another Time & Place. Obtain terms of sale and their return policy in writing before the sale! There are many other merchants who are more amiable and thoughtful. Take your business elsewhere. I would never purchase anything else from this merchant. I feel the merchant has really taken advantage of me. A simple request to return merchandise has become a nightmare and extremely uncomfortable. Your purchase may not be worth the trouble.

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I love this shop! It is so kitschy and unique. They have things from all over the world...headdresses from Tibet, evil eyes and pottery from Turkey, sugar skulls from Mexico and kimonos from Japan! Great place to have a look around.

4
★★★★☆

I love this shop! It is so kitschy and unique. They have things from all over the world...headdresses from Tibet, evil eyes and pottery from Turkey, sugar skulls from Mexico and kimonos from Japan! Great place to have a look around.

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