F T Casuals

★☆☆☆☆

About F T Casuals

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Purchased a dress at F T Casuals in the Westminster Mall. I wore the dress once. Per the washing instructions on the label I washed it by hand, in cold water, with Woolite liquid soap. The black dye faded onto the white stripe at the top and sides of the dress so I returned it to the store to ask for an exchange or credit. The employee was sympathetic but explained the manager's return policy per the receit: "No exchange or refund on party dress." I spoke with manager & owner Amanda Pahn who adamantly refused to offer a credit or exchange even though I'd followed the washing instructions exactly. Since the owner/manager of the store doesn't guarantee the quality of her merchandise obviously she is selling "seconds." I will never shop at F T Casuals in Westminster again nor will I ever recommend them.

1
★☆☆☆☆

Purchased a dress at F T Casuals in the Westminster Mall. I wore the dress once. Per the washing instructions on the label I washed it by hand, in cold water, with Woolite liquid soap. The black dye faded onto the white stripe at the top and sides of the dress so I returned it to the store to ask for an exchange or credit. The employee was sympathetic but explained the manager's return policy per the receit: "No exchange or refund on party dress." I spoke with manager & owner Amanda Pahn who adamantly refused to offer a credit or exchange even though I'd followed the washing instructions exactly. Since the owner/manager of the store doesn't guarantee the quality of her merchandise obviously she is selling "seconds." I will never shop at F T Casuals in Westminster again nor will I ever recommend them.

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First of all this review is only for the FT Casuals in the Westminster mall. I bought a dress from there and went to wear it the same day but after about 5 minutes i had to change because the zipper didnt completely zip up so my arm was getting scratched. I went back the next day and tried to exchange it for the same exact dress and talked to a manager who said they wouldnt even exchange it for the same item. They had poor customer service and poor quality of clothing so i wouldnt suggest anyone shopping there

1
★☆☆☆☆

First of all this review is only for the FT Casuals in the Westminster mall. I bought a dress from there and went to wear it the same day but after about 5 minutes i had to change because the zipper didnt completely zip up so my arm was getting scratched. I went back the next day and tried to exchange it for the same exact dress and talked to a manager who said they wouldnt even exchange it for the same item. They had poor customer service and poor quality of clothing so i wouldnt suggest anyone shopping there

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