Boost Mobile LLC

★★★☆☆
  • 6591 Irvine Center Dr # 100

    Irvine, CA 92618

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I appreciate what you did for me, took the time to make sure that I get the phone that I need and helped me with the creation of a plan with a provider, you guys are a life saver.

3
★★★★★

I appreciate what you did for me, took the time to make sure that I get the phone that I need and helped me with the creation of a plan with a provider, you guys are a life saver.

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I was paying per minute and suddenly the rate skyrocketed to 25 cents a minute. I called Boost and spent 20 minutes listening to a sales pitch about how I needed some new plan. I then spoke to a manager (yet another young male in a foreign call center) who promised to send me a free phone that would allow me to speak at a lower per minute cost. Three weeks later and no phone. I call Boost back and there is no record of a phone order. I get cut off while being transferred and I have to call back to the root of their phone tree and listen once again to every possible issue except the one I'm calling about. Only after you listen to hundreds of possible options can you finally dial zero and wait to speak to a customer sales representative. Then I got cut off again and had to go through that all over! Now they say that I can again wait another three weeks for a new phone to be sent out. I asked them what they are going to do about the ??manager? who promised me the phone that never placed an order. They refuse to answer. I asked again so the representative disconnected me!

1
★☆☆☆☆

I was paying per minute and suddenly the rate skyrocketed to 25 cents a minute. I called Boost and spent 20 minutes listening to a sales pitch about how I needed some new plan. I then spoke to a manager (yet another young male in a foreign call center) who promised to send me a free phone that would allow me to speak at a lower per minute cost. Three weeks later and no phone. I call Boost back and there is no record of a phone order. I get cut off while being transferred and I have to call back to the root of their phone tree and listen once again to every possible issue except the one I'm calling about. Only after you listen to hundreds of possible options can you finally dial zero and wait to speak to a customer sales representative. Then I got cut off again and had to go through that all over! Now they say that I can again wait another three weeks for a new phone to be sent out. I asked them what they are going to do about the ??manager? who promised me the phone that never placed an order. They refuse to answer. I asked again so the representative disconnected me!

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I purchased Boost Unlmtd. monthly plan.
Horrible service and a delay of 5 hours in txt. messages and no phone service for hours. Would not recommend this service.

1
★☆☆☆☆

I purchased Boost Unlmtd. monthly plan.
Horrible service and a delay of 5 hours in txt. messages and no phone service for hours. Would not recommend this service.

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This company is hip and still very reliable for their clients. The company has amazing designers that understand what their clients are looking for in inteactive design.

5
★★★★★

This company is hip and still very reliable for their clients. The company has amazing designers that understand what their clients are looking for in inteactive design.

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