Vons

★★★☆☆
  • 5630 Lake Murray Blvd

    La Mesa, CA 91942

    Map & Directions
  • 619-589-0342

About Vons

Categories
  • Grocery Stores
Hours
M-Su 6am-midnight
Payment Options
  • American Express
  • Cash
  • Check
  • Diners Club
  • Discover
  • MasterCard
  • Traveler's Check
  • Visa
Services
  • DVDXpress
  • Coin Star
  • Western Union

Food

Food
More choices in La Mesa:
Resultset_next

Palm Springs Liquor

4301 Palm Ave La Mesa, CA

Resultset_next

Albertsons Delicatessen

8920 Fletcher Pkwy La Mesa, CA

Promotions - Vons - GP
Promotions - Vons - GP Stock Up Sale
Promotions - Vons - GP Fuel SoCal 291

Vons Promotions

    3.0 1
    Hi! Sign in to let us know how Vons was?
    Write a Review
    .

    Please don't be like Santee Vons. I would like to shop where there are polite employees.

    On 1/8/09 at 11am I was checking out at the Santee Vons. There were two open express lanes. I hadn't realized the second one in from the end was also an express lane. I am disabled and was trying to get checked out being my legs were getting weak. I started to unload my groceries. The checker then stopped talking to another employee long enough to ask "do you have more than
    15 items?" I said "I think I might". She the smiled very big and said " you will need to reload your groceries and go to one of the other lanes". I was not assisted in reloading as she went back to talking. The only other two lanes were on the other side of the store. She had said they were no wait lanes, yet there were 4 people waiting in one and 3 in the other with the manager trying to solve a problem. So as I was sweating and my legs shaking I went across the store and WAITED for close to 20 minutes. I go shopping during this time because there are few customers. There were very few today also. The entire time I waited to check out, the BUSY talking checker continued to work very hard at talking. Only one customer used the first express lane. I'm sure the EXPRESS LANE CHECKER was very proud! She made a disabled person reload groceries and ENFORCED that 15 item LAW. Using common sense would have caused her to do her job, heaven forbid! I talked to the manager about this. She said they need to be more consistant. Yes, but consistant with some common sense.

    This is the 3rd time I have had this problem at the Vons in Santee. The manager I spoke with about 10 months ago had told me the express lanes could be used by anybody if nobody was using the lanes. I had told the checker this as well. She smugly told me "no, you have to use the other lanes". I had started going to this store again being it was more convienent and I just had another surgery. It looks like I will be changing back to a different store. I refuse to go to a store that has employees that care more about a rule instead of a customer, especially if it made sense. This checker did absolutely NOTHING but talk the entire time I saw her while in the store. I have talked to other people that have dealt with this issue at this Vons store. My mother uses a different Vons. She has told me they always allow people to use the express lane if nobody else is using them. It looks as if there are a few employees at this store that feel their personal life is more important than the customers that are there to buy groceries.

    Bottom line? The store is okay over all. Just don't expect an EXPRESS checker to help if you have more than 15 items even if they are doing nothing. It won't be quite as busy either, I won't be there anymore.

    3
    ★★★☆☆

    Please don't be like Santee Vons. I would like to shop where there are polite employees.

    On 1/8/09 at 11am I was checking out at the Santee Vons. There were two open express lanes. I hadn't realized the second one in from the end was also an express lane. I am disabled and was trying to get checked out being my legs were getting weak. I started to unload my groceries. The checker then stopped talking to another employee long enough to ask "do you have more than
    15 items?" I said "I think I might". She the smiled very big and said " you will need to reload your groceries and go to one of the other lanes". I was not assisted in reloading as she went back to talking. The only other two lanes were on the other side of the store. She had said they were no wait lanes, yet there were 4 people waiting in one and 3 in the other with the manager trying to solve a problem. So as I was sweating and my legs shaking I went across the store and WAITED for close to 20 minutes. I go shopping during this time because there are few customers. There were very few today also. The entire time I waited to check out, the BUSY talking checker continued to work very hard at talking. Only one customer used the first express lane. I'm sure the EXPRESS LANE CHECKER was very proud! She made a disabled person reload groceries and ENFORCED that 15 item LAW. Using common sense would have caused her to do her job, heaven forbid! I talked to the manager about this. She said they need to be more consistant. Yes, but consistant with some common sense.

    This is the 3rd time I have had this problem at the Vons in Santee. The manager I spoke with about 10 months ago had told me the express lanes could be used by anybody if nobody was using the lanes. I had told the checker this as well. She smugly told me "no, you have to use the other lanes". I had started going to this store again being it was more convienent and I just had another surgery. It looks like I will be changing back to a different store. I refuse to go to a store that has employees that care more about a rule instead of a customer, especially if it made sense. This checker did absolutely NOTHING but talk the entire time I saw her while in the store. I have talked to other people that have dealt with this issue at this Vons store. My mother uses a different Vons. She has told me they always allow people to use the express lane if nobody else is using them. It looks as if there are a few employees at this store that feel their personal life is more important than the customers that are there to buy groceries.

    Bottom line? The store is okay over all. Just don't expect an EXPRESS checker to help if you have more than 15 items even if they are doing nothing. It won't be quite as busy either, I won't be there anymore.

    Was this review helpful to you?
    Ratings_icons Ratings_icons

    Message from Vons

    Visit your neighborhood Vons located at 5630 Lake Murray Blvd, La Mesa, CA, for a convenient and friendly grocery experience! From our bakery and deli, to fresh produce, we’ve got you covered! Our bakery features customizable cakes, cupcakes and more while the deli offers a variety of party trays, made to order. At the butcher-block you’ll find an assortment of meat and seafood, even offering sushi in select locations, while the produce department is full of fresh fruits and veggies galore! You can shop the floral department for exclusive debi lily design™ products and services.



    Vons is dedicated to being your one-stop-shop and provides an in-store bank, Coin Star system, and Western Union in select locations! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks or Seattle’s Best Drip Coffee and enjoy renting a movie from Redbox. Check out our Weekly Ad for store savings, earn Gas Rewards with purchases and download our Vons app for just for U® personalized offers. For more information, stop by or call (619) 589-0342. Our service will make Vons your favorite local supermarket!

    Yext PowerListings

     

    Wait, you're the expert.

    If you've been to or used Vons, leave a review.

    It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



    Write a Review