Texan Dodge Chrysler Jeep Ram

Worst customer service. Bought a used Jeep and they forgot inspection, had to drive all the back and used 3 hrs to get stuff done and still incomplete. Salesman and manager useless, more to make sale and leave you high and dry

Oh, yes ma'am, I am very happy with my new car, and I am driving it now. Everything went great. I will tell all my friends and family about Planet Dodge.

We made the purchase through you guys. We are very satisfied with everything.

David Gibson was the best and most helpful salesman I could have asked for. When I recommend you guys I will send them to David. My purchase has made me very happy.

Everything was wonderful with my recent vehicle purchase, and I have been contacted by Darrell since picking up the vehicle. I would recommend you guys to everyone.

My vehicle is great, and I am very proud of my purchase. I can and will recommend you to my friends and family. Keep up the hard earned work, and I will come back when I'm ready for another car.

I had a great experience purchasing my new vehicle. Mr. young answered all my questions and was very helpful.

I am completely satisfied with the new Durango, and Im pretty sure my husband is too. It's a great vehicle, and everything went very well at the dealership during out purchase.

I am super happy about my new car, and I was surprised at how easy the whole process was.

Yes, we are very pleased with the vehicle, and it was a very smooth transaction. It is actually my daughter's vehicle.\r

I am very satisfied with the Jeep. I had to bring in to the service department for a few minor things, but it's wonderful now. It was a very smooth transaction as well. I have talked to the salesman once since I bought it.\r

The truck is doing great, and I am very satisfied with how things went at the dealership. I will be happy to recommend Planet Dodge to friends and family.

Everything is fine, and I am very happy with my car.

love the truck. The deal went very smooth for me, and I had a great experience. I would be happy to recommend Planet Dodge.\r

We are very much completely satisfied with the car. It was a very good decision to buy, and everything went extremely well at the dealership. I would be happy to recommend Planet Dodge to everyone.

Thank you so much for the timely and efficient handling of my car problems last week. After 2 bad outings with your service dept I was somewhat fearful of another fiasco such as the one I suffered last November. You have restored some of

We purchased a car from Planet Dodge in Humble and the car itself is a good deal, but when I went to go have it checked out after purchase there was at least 2000$ worth of repairs needed including some suspension repairs. I went back to

I am very satisfied with my service. I love the truck, and I'm having a great time driving it. They did an excellent job.

I really enjoy that new truck, and it all went very smoothly at the dealership when I bought it. I have no complaints at all, and I would have no problem recommending this dealership to others. I have even been contacted.

It was a great experience. The guys were very helpful and did a lot with the financing department to ensure I could get the payments that I wanted. It was very nice. I have no problem recommending Plant Dodge to people.

All my questions were answered at the dealership, and I am 100% satisfied at this time. Randy was so great to work with.

Oh yeah, we are very happy with our purchase. Our salesman made the whole process so easy, and it went very smooth. I have already told my friends about you!

I'm definitely enjoying the new truck. It is always fun to have a new vehicle to play with. Everything went very well with the whole buying process.

Everything was great at the dealership. I just have to go back in to get my spray in bed liner. I would recommend Planet Dodge.

We both bought the vehicle, and everything was great at the dealership. The car is having some issues, but it is not a big deal. We can just take it in when we get the chance. I would recommend you guys to my family and friends.

I love my new Jeep Liberty, and I was very happy with the service I got from Planet! I will tell everyone about you!

Thank you and I love the car and our sales person was great!

Jimmy did a great job with everything. I am so excited about my new car, and I was very happy with the whole buying process.

I couldn't be happier with my purchase and everything went very smoothly

Beware of the rude management at Planet Dodge. They are liars and don't play fair. They treat their employees horrible. Don't buy from Planet.

I'm very satisfied with the relationship I have with Planet Dodge, especially with Greg and all he has done for me to get me what I wanted. He did a heck of a job, hardworking guy. You need more like him. I hope I continue to get good

I would like to say we are very pleased with the service and the way we were treated by the Planet Dodge staff. They always treat us fairly and with respect. They helped us through the whole process of buying a car quickly and easily.

I want to take this opportunity to thank you all at Planet Dodge for making this one of the most pleasant car purchasing experiences I have ever had. First, I want to commend you on such an attentive, well versed and helpful salesperson as Rafael Silva. Rafael helped me make the appropriate selection and patiently was there with me through out the entire process. Secondly there was a sales manager Allaa who patiently listened to all of mine and my wife's queries and was able to get me a price within my budget. Last but not the least was Gregg our finance manager who expedited the final part of the deal and explained everything flawlessly! Again, it was a real pleasure doing business with Planet Dodge. There was no pressure at any point, no sales tag team, etc. They made me feel extremely comfortable at ease on a process most of us dread. I can safely say that I will be recommending Planet Dodge at every opportunity that I have, and I look forward in the not so distant future to doing business with you again!

Excellent customer service!

It was a great car buying experience and the people here were great and helpful. Thanks again!

My experience here has been awesome. Jim Stevens my sales associate is the bomb!!! The staff has been wonderful and helpful and helped me get into a brand new vehicle. I couldn't be more thrilled. I am going to recommend my friends interested in purchasing to consider purchasing here. Thank you for a fantastic experience.

I am very happy with the professionalism of the folks at this dealership. I'm not one of those people that have a lot of money but we were treated very well. I will definitely let people know the good experience we had.

Our experience at planet dodge was the best, we have never been treated the way the people at planet dodge treats it

I went in to buy a truck and it took them two days to tell me I was declined, they wanted me to drive the truck, they kept me up there til 10 at night waiting on some service i was the only customer in there. the next day they finally tell

I will never again buy a car from this dealer. The salesmen I had was good, but from the manager all the way to the service department sucks!\r
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I tried to get an oil change there on Tuesday, and i stood there for 30 minutes with not one

Planet Dodge.\r
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There service dept. has always been really good to me. My only wish is that I would get the same coupons in the mail for Diesel oil changes, as my friends who bought the same truck at other Dodge dealerships in the

I was very happy with my expierence at Planet Dodge. I purchased a 2009 Jeep Wrangler at a great price. The sales staff was very helpful. The financing part was quick and easy. I recommend this dealer to everyone they have really come a

We bought a used 2008 ford super duty. After messing around for over 3 hours getting the price for the truck and my trade in. We had to make 3 more trips out there had to drop the truck off each time. Which means fuel for 2 trucks, and they want me to bring it back to their sister store for warranty work. For me its not gonna happen. Bayway Lincoln will be doing the work.
Oh yeah if you want the licens plates you will have to wait 4 to 6 weeks. I mean come on yes there are long lines to get them, but come on 2 months to get the plates. I left the manger of the store a message about my issues and no call back yet. I will repost how long it takes him to reply back.

planet dodge,On this issue (6/18/08) i brought my 03 d3500 to Jan stair an service advisor that i had been my advisor I explain to her that my cp3 (fuel) pump was shaking and the bolt was missing. David there diesel tech. thought it was an easy fix by putting new bolts. An hour later he comes back and says that the housing would have to be re-drilled and taped putting the bill over $500dollars.Well his fix didnt last long. On(7/2/08)i returned to the dealership after noticing i was leaking fuel and my fuel pump was shaking and bolts were missing again. Was told by Jan that she would get david to look at it and see what the problem was.After looking at it 2hrs later he tells me to fix the problem correctly that new parts would have to be flown in and an price list of $322 my truck wouldnt be ready until(7/5/08) in the afternoon. Jan was going on Vac. the following week, and was told that she would take care of the price and warrenty of the work that was performed. On(7/5/08) After 20 phone calls i finaly get a message saying my truck would be ready on(7/7/08)afternoon time and that my contact would be Ron Gibson. After calling and talking to him was informed that i would have to call and talk too his boss Many on monday to resolve the issue.after calling Many 2 times and leaving messages with his secratary, finally talked to ron wich he told me that he could help tellin me that there was nothing that he could do and that it would cost 1500.00 dollars to fix my truck, he would have many his boss call me after returning from lunch. 5 more phone calls from me, I decided to go to him since he couldnt call me back.An hour and a half after waiting in the lobby i went to his office, in so many words after calling me a liar and saying since Jan was not there It would cost me2,500dollars and he could only take$250 off the bill that it would cost 1,800 labor and 670.00 in parts those numbers which jumped from $322 And that it would take another day or two to fix my truck.