Vinings Important Pets

★★★★★
  • 4199 Paces Ferry Rd SE Ste EF

    Atlanta, GA 30339

    Map & Directions
  • 770-319-0100

About Vinings Important Pets

Categories
Hours
Mon - Fri, 8am - 7pm; Sat, 8am - 6pm; Sun, noon - 6pm

Pets & Animals

Pets & Animals
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5 46
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Thank you for taking care of my Cocoa while I'm away!! I know she's in Wonderful Hands!!!

3
★★★★★

Thank you for taking care of my Cocoa while I'm away!! I know she's in Wonderful Hands!!!

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We have been a customer since 1995. The staff has always been friendly and helpful. My dogs look and smell clean everytime. They take the extra time to file their nails sfter they are trimmed. Reasonable rates

3
★★★★★

We have been a customer since 1995. The staff has always been friendly and helpful. My dogs look and smell clean everytime. They take the extra time to file their nails sfter they are trimmed. Reasonable rates

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Recently I had the pleasure of using this service for my pets. The staff was friendly, experienced, and the quality of their work was exceptional. My pets came home looking and feeling great. I will definitely use them again.

3
★★★★★

Recently I had the pleasure of using this service for my pets. The staff was friendly, experienced, and the quality of their work was exceptional. My pets came home looking and feeling great. I will definitely use them again.

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Five stars!!! The BEST groomer in town!

3
★★★★★

Five stars!!! The BEST groomer in town!

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Great location, clean, fast , & efficent.

3
★★★★★

Great location, clean, fast , & efficent.

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We took our dog to VIP in Vinings 5 or 6 times under the strong recommendation of our vet.

3
★★★★★

We took our dog to VIP in Vinings 5 or 6 times under the strong recommendation of our vet.

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Thank you so much for making a contribution to the Atlanta Humane Society in memory of our pet. She was a wonderful girl and we miss her every day. Thank you for taking good care of her over the years

3
★★★★★

Thank you so much for making a contribution to the Atlanta Humane Society in memory of our pet. She was a wonderful girl and we miss her every day. Thank you for taking good care of her over the years

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Great customer service. When I picked up my little lion, I could tell she was Very Happy! Thanks for a great job! See you next time!

3
★★★★★

Great customer service. When I picked up my little lion, I could tell she was Very Happy! Thanks for a great job! See you next time!

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I've been coming for over 20 years with over eight different dogs and loved every minute of our relationship with Vinings Important Pets

3
★★★★★

I've been coming for over 20 years with over eight different dogs and loved every minute of our relationship with Vinings Important Pets

.

The best! my dog LOVES being here!

3
★★★★★

The best! my dog LOVES being here!

.

We are very protective of our dog and visited VIP pets (Collier Location) several times before deciding to leave her there for 3 nights. We paid extra for her to have a private room.

3
★★★★★

We are very protective of our dog and visited VIP pets (Collier Location) several times before deciding to leave her there for 3 nights. We paid extra for her to have a private room.

.

Everything was excellent(as usual)

3
★★★★★

Everything was excellent(as usual)

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Vinings Important Pets is great.

3
★★★★★

Vinings Important Pets is great.

.

I am a professional dog trainer and have seen most of our local facilities. VIP is great. They help with rescued pets and the help are polite and loving toward the animals. Dont let one unhappy former employee sway you. Visit and see for

3
★★★★★

I am a professional dog trainer and have seen most of our local facilities. VIP is great. They help with rescued pets and the help are polite and loving toward the animals. Dont let one unhappy former employee sway you. Visit and see for

.

Trust me, I have worked here and all the positive reviews are fake, the owner pays a company to put up those reviews because shes overly concerned potential customers will find out how horrible her business really is. She's a psychopath

3
★★★★★

Trust me, I have worked here and all the positive reviews are fake, the owner pays a company to put up those reviews because shes overly concerned potential customers will find out how horrible her business really is. She's a psychopath

.

if you want your pet to be properly taken care of and shown genuine love and affection this is the place to go.

3
★★★★★

if you want your pet to be properly taken care of and shown genuine love and affection this is the place to go.

.

Great location, clean, fast , & efficent.

3
★★★★★

Great location, clean, fast , & efficent.

.

I have always boarded my dog here and colleen the owner is very accomadating. Ive known this shop since it first opened. To the ones that read this, working in the animal industry is not an easy task. I myself too deal with animals, and I

3
★★★★★

I have always boarded my dog here and colleen the owner is very accomadating. Ive known this shop since it first opened. To the ones that read this, working in the animal industry is not an easy task. I myself too deal with animals, and I

.

Everyone is nice and friendly. I love taking my pets there because I know that they will be very well taken care of.

3
★★★★★

Everyone is nice and friendly. I love taking my pets there because I know that they will be very well taken care of.

.

I love VIP! I would highly recommend them to anyone. They put the welfare of the animals first no matter what. I witnessed first hand how all the employees treated each animal as if they were his or her own! You can rest assured knowing

3
★★★★★

I love VIP! I would highly recommend them to anyone. They put the welfare of the animals first no matter what. I witnessed first hand how all the employees treated each animal as if they were his or her own! You can rest assured knowing

.

I live in historic Vinings, and this is right down the road. I have had close friends that boarded their beloved pets there and were very happy. I just got my Princess groomed there last week, after a reccommendation from a neighbor and

3
★★★★★

I live in historic Vinings, and this is right down the road. I have had close friends that boarded their beloved pets there and were very happy. I just got my Princess groomed there last week, after a reccommendation from a neighbor and

.

They did a great job on my dog Phoebe. She loves to go there. Highly recommended!

3
★★★★★

They did a great job on my dog Phoebe. She loves to go there. Highly recommended!

.

Drive all the way here from acworth!

3
★★★★★

Drive all the way here from acworth!

.

I just want to let everyone know that this is the worst dog groomer I have ever been to! I took my 1 year old toy poodle Starbrite here for a groom after moving out of the city to smyrna and asked for a standard poodle cut tight around the

3
★★★★★

I just want to let everyone know that this is the worst dog groomer I have ever been to! I took my 1 year old toy poodle Starbrite here for a groom after moving out of the city to smyrna and asked for a standard poodle cut tight around the

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Do NOT trust your pets to...(wait for it)..Vinings Important Pets in Atlanta GA. Yeah- the irony is not lost on me! I booked my pure bred Ragdoll there for the weekend- when she was picked up, she was hissing at the employee (who refused

3
★★★★★

Do NOT trust your pets to...(wait for it)..Vinings Important Pets in Atlanta GA. Yeah- the irony is not lost on me! I booked my pure bred Ragdoll there for the weekend- when she was picked up, she was hissing at the employee (who refused

.

I almost took my dog to be boarded here, but upon closer examination realized that all the positive reviews appeared to be FAKE!! They are simply duplicate copies of generic good reviews reposted over and over by different user names, and

3
★★★★★

I almost took my dog to be boarded here, but upon closer examination realized that all the positive reviews appeared to be FAKE!! They are simply duplicate copies of generic good reviews reposted over and over by different user names, and

.

We are very protective of our dog and visited VIP pets (Collier Location) several times before deciding to leave her there for 3 nights. We paid extra for her to have a private room.

3
★★★★★

We are very protective of our dog and visited VIP pets (Collier Location) several times before deciding to leave her there for 3 nights. We paid extra for her to have a private room.

.

We took our dog to VIP in Vinings 5 or 6 times under the strong recommendation of our vet.

3
★★★★★

We took our dog to VIP in Vinings 5 or 6 times under the strong recommendation of our vet.

.

Personal care is automatic. The staff goes beyond to make the customer and the pet at home. I was happy to have the 24 hour person on hand in case anything happens. Worth the travel.

3
★★★★★

Personal care is automatic. The staff goes beyond to make the customer and the pet at home. I was happy to have the 24 hour person on hand in case anything happens. Worth the travel.

.

These guys/gals do a great job with my cats. Prices are reasonable, and I'm always confident that my babies will experience the very best care. The location is convenient - right beside Canoe.

3
★★★★★

These guys/gals do a great job with my cats. Prices are reasonable, and I'm always confident that my babies will experience the very best care. The location is convenient - right beside Canoe.

.

I have been bringing my dogs to Colleen at VIP for years. She and her staff are wonderful and do such a fabulous job! You can really tell they are loving dog people!

3
★★★★★

I have been bringing my dogs to Colleen at VIP for years. She and her staff are wonderful and do such a fabulous job! You can really tell they are loving dog people!

.

Personal care is automatic. The staff goes beyond to make the customer and the pet at home. I was happy to have the 24 hour person on hand in case anything happens. Worth the travel.

3
★★★★★

Personal care is automatic. The staff goes beyond to make the customer and the pet at home. I was happy to have the 24 hour person on hand in case anything happens. Worth the travel.

.

I love VIP! I would highly recommend them to anyone. They put the welfare of the animals first no matter what. I worked at the Paces Ferry location for many years and witnessed first hand how all the employees treated each animal as if

3
★★★★★

I love VIP! I would highly recommend them to anyone. They put the welfare of the animals first no matter what. I worked at the Paces Ferry location for many years and witnessed first hand how all the employees treated each animal as if

.

The best! my dog LOVES being here!

3
★★★★★

The best! my dog LOVES being here!

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My persian is very finicky, they take great care of her.

3
★★★★★

My persian is very finicky, they take great care of her.

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Customer since 1993. Service and personnell wonderful w/pet & customer. They care about your pet!

3
★★★★★

Customer since 1993. Service and personnell wonderful w/pet & customer. They care about your pet!

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Brent was a great service and food was excellent. Look forward to coming back In the future.

3
★★★★★

Brent was a great service and food was excellent. Look forward to coming back In the future.

.

We've been taking our 4 year old Peek-a-Poo to VIP Pets for the past 2 years for boarding and grooming. Every time we walk through the door, the staff greets our dog by name and knows him well. They truly like and care about him--I

3
★★★★★

We've been taking our 4 year old Peek-a-Poo to VIP Pets for the past 2 years for boarding and grooming. Every time we walk through the door, the staff greets our dog by name and knows him well. They truly like and care about him--I

.

We have been taking our dogs to the Vinings location for the past 10 years and they have been nothing but friendly, helpful and kind to us and our dogs. They are golden retrievers and have a lot of hair but always come home looking

3
★★★★★

We have been taking our dogs to the Vinings location for the past 10 years and they have been nothing but friendly, helpful and kind to us and our dogs. They are golden retrievers and have a lot of hair but always come home looking

.

We have been taking our dogs to the Vinings location for the past 10 years and they have been nothing but friendly, helpful and kind to us and our dogs. They are golden retrievers and have a lot of hair but always come home looking beautiful. We have never boarded our dogs anywhere but when I have driven past the store at night the lights are on and someone is almost always there checking on the dogs.

2
★★★★★

We have been taking our dogs to the Vinings location for the past 10 years and they have been nothing but friendly, helpful and kind to us and our dogs. They are golden retrievers and have a lot of hair but always come home looking beautiful. We have never boarded our dogs anywhere but when I have driven past the store at night the lights are on and someone is almost always there checking on the dogs.

.

We took our dog to VIP in Vinings 5 or 6 times under the strong recommendation of our vet. She is a small, 14-year-old dog who hates to be bathed and groomed, but we had a groomer in the past who did a wonderful job (unfortunately, that groomer retired). VIP complained from the beginning that our dog was difficult, and each time we would ask if we should take her to another groomer, but they said they could take care of her. This last time, we brought her to VIP at 8:30am after reminding them--they already knew--that it was best to groom her early in the morning so she wouldn't be anxious and that she needed to be muzzled to make things easier. NINE HOURS later, we received a phone call saying our dog had not been bathed or groomed because they were unable to do so.

When I expressed my displeasure upon picking her up and finding that her back was partially and asymmetrically shaved, the groomer in charge told me "I don't have to listen to this," and began walking away as soon as I started talking. I have never been treated this way at any business. What bothers me even more than the way they treated me, though, was that my 14-year-old dog was made to sit for 9 hours--after we brought her first thing in the morning--to go through that experience. This is absolutely unacceptable and the worst business practice I have ever come across, particularly in the animal world. Even in the previous visits, the attitude of the groomers was decidedly negative, and they never did a very good job anyway.

NO ONE should take their pet to VIP.

0
★☆☆☆☆

We took our dog to VIP in Vinings 5 or 6 times under the strong recommendation of our vet. She is a small, 14-year-old dog who hates to be bathed and groomed, but we had a groomer in the past who did a wonderful job (unfortunately, that groomer retired). VIP complained from the beginning that our dog was difficult, and each time we would ask if we should take her to another groomer, but they said they could take care of her. This last time, we brought her to VIP at 8:30am after reminding them--they already knew--that it was best to groom her early in the morning so she wouldn't be anxious and that she needed to be muzzled to make things easier. NINE HOURS later, we received a phone call saying our dog had not been bathed or groomed because they were unable to do so.

When I expressed my displeasure upon picking her up and finding that her back was partially and asymmetrically shaved, the groomer in charge told me "I don't have to listen to this," and began walking away as soon as I started talking. I have never been treated this way at any business. What bothers me even more than the way they treated me, though, was that my 14-year-old dog was made to sit for 9 hours--after we brought her first thing in the morning--to go through that experience. This is absolutely unacceptable and the worst business practice I have ever come across, particularly in the animal world. Even in the previous visits, the attitude of the groomers was decidedly negative, and they never did a very good job anyway.

NO ONE should take their pet to VIP.

Cons: Terrible Customer Service, Poor Treatment of Dog

.

I love VIP! I would highly recommend them to anyone. They put the welfare of the animals first no matter what. I worked at the Paces Ferry location for many years and witnessed first hand how all the employees treated each animal as if they were his or her own! You can rest assured knowing that when you leave your pet with them they will be loved, respected and cared for like they would at home!
I will always trust them with my pet care needs!

2
★★★★★

I love VIP! I would highly recommend them to anyone. They put the welfare of the animals first no matter what. I worked at the Paces Ferry location for many years and witnessed first hand how all the employees treated each animal as if they were his or her own! You can rest assured knowing that when you leave your pet with them they will be loved, respected and cared for like they would at home!
I will always trust them with my pet care needs!

.

These guys/gals do a great job with my cats. Prices are reasonable, and I'm always confident that my babies will experience the very best care. The location is convenient - right beside Canoe.

4
★★★★☆

These guys/gals do a great job with my cats. Prices are reasonable, and I'm always confident that my babies will experience the very best care. The location is convenient - right beside Canoe.

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.

We are very protective of our dog and visited VIP pets (Collier Location) several times before deciding to leave her there for 3 nights. We paid extra for her to have a private room. When we picked her up, we walked back to the room where she was staying and it was COVERED in urine. Her bed was soaked as well as all of her toys. We also took a down comforter which had been washed and was sitting outside the door (has obviously been soaked in urine as well). Our dog has NEVER gone to the bathroom in our house- she can hold it for a very long time. They must have not taken her outside at all. Also, the second we walked out the door she ran to the grass to go to the bathroom like she hadn't been in days (#2). The second we got home, she ran to her water bowl and drank all of it as quickly as possible. I can't believe we paid $60 a night for this- its like they left her in the back room and never checked on her. Will not be going back- thats for sure!

0
★☆☆☆☆

We are very protective of our dog and visited VIP pets (Collier Location) several times before deciding to leave her there for 3 nights. We paid extra for her to have a private room. When we picked her up, we walked back to the room where she was staying and it was COVERED in urine. Her bed was soaked as well as all of her toys. We also took a down comforter which had been washed and was sitting outside the door (has obviously been soaked in urine as well). Our dog has NEVER gone to the bathroom in our house- she can hold it for a very long time. They must have not taken her outside at all. Also, the second we walked out the door she ran to the grass to go to the bathroom like she hadn't been in days (#2). The second we got home, she ran to her water bowl and drank all of it as quickly as possible. I can't believe we paid $60 a night for this- its like they left her in the back room and never checked on her. Will not be going back- thats for sure!

Pros: none

.

I boarded my dog for one weekend and had a HORRIBLE experience with the Collier location. My dog actually had physical wounds on him when I picked him up. He had multiple scabbed over, swollen wounds on his head. It took several calls to the manager to try to find out what happened, and the best response I received was that he must have bumped his head on his crate. Unacceptable. My dog reeked of urine, and I did not get his bed and toys back. I would NEVER take my dog there again, and I would absolutely NEVER recommend that anyone else take their dog to this kennel.

0
★☆☆☆☆

I boarded my dog for one weekend and had a HORRIBLE experience with the Collier location. My dog actually had physical wounds on him when I picked him up. He had multiple scabbed over, swollen wounds on his head. It took several calls to the manager to try to find out what happened, and the best response I received was that he must have bumped his head on his crate. Unacceptable. My dog reeked of urine, and I did not get his bed and toys back. I would NEVER take my dog there again, and I would absolutely NEVER recommend that anyone else take their dog to this kennel.

Pros: absolutely none

Cons: not safe for animals

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Have not been to this location since 2005. Cannot comment on the current service or current staff.

0
★☆☆☆☆

Have not been to this location since 2005. Cannot comment on the current service or current staff.

 

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