Monarch Dental

★★★★☆
  • 4140 Lemmon Avenue Suite 290

    Dallas, TX 75219

    Map & Directions
  • 214-599-0778

About Monarch Dental

Categories
  • Dentists
  • Cosmetic Dentistry
  • Tooth Whitening
  • Dental Implants
  • Pediatric Dentists
  • Endodontists
  • Periodontics
Details
  • Shop Online
  • Tooth Whitening
Hours
M-F 9am-6pm, Sa-Su Closed

Health & Medical

Health & Medical
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Kind of like a factory dental practice. You can't get a cleaning and a check up on the same day, they try to require you to get an orthodontal check up as well (I had braces years ago-I'm good, thanks), and they charge you when you need to get your x-rays transferred over to another practice. On top of that, my X-Rays weren't clear, so I had to get new ones made anyway. They will only refer you to their monarch surgeons for wisdom teeth extractions who do not have any convenient appointment dates or locations. So glad that I switched.

2
★★☆☆☆

Kind of like a factory dental practice. You can't get a cleaning and a check up on the same day, they try to require you to get an orthodontal check up as well (I had braces years ago-I'm good, thanks), and they charge you when you need to get your x-rays transferred over to another practice. On top of that, my X-Rays weren't clear, so I had to get new ones made anyway. They will only refer you to their monarch surgeons for wisdom teeth extractions who do not have any convenient appointment dates or locations. So glad that I switched.

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.

Kind of like a factory dental practice. You can't get a cleaning and a check up on the same day, they try to require you to get an orthodontal check up as well (I had braces years ago-I'm good, thanks), and they charge you when you need

3
★★★★★

Kind of like a factory dental practice. You can't get a cleaning and a check up on the same day, they try to require you to get an orthodontal check up as well (I had braces years ago-I'm good, thanks), and they charge you when you need

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Minus 5 stars!!!! I have never been to a more unprofessional group of gold digging money grubbers in my 56 years of going to the dentist.!!! WARNING...Stay away from Monarch. They are Roach's not Butterfly's

3
★★★★★

Minus 5 stars!!!! I have never been to a more unprofessional group of gold digging money grubbers in my 56 years of going to the dentist.!!! WARNING...Stay away from Monarch. They are Roach's not Butterfly's

.

Of the two front office staff members, one was fairly friendly. However, one was quite rude. She lacked understanding and had little empathy for our concerns. Her attitude said, "Please get out of my hair." She was insensitive and did not

3
★★★★★

Of the two front office staff members, one was fairly friendly. However, one was quite rude. She lacked understanding and had little empathy for our concerns. Her attitude said, "Please get out of my hair." She was insensitive and did not

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I really like the staff and dentists at this facility, they are very accommodating.

2
★★★★★

I really like the staff and dentists at this facility, they are very accommodating.

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This location of Monarch worked me in due to an emergency visit. They were very kind and took care of the severe paid I was experiencing. I am truly grateful.\n

2
★★★★★

This location of Monarch worked me in due to an emergency visit. They were very kind and took care of the severe paid I was experiencing. I am truly grateful.\n

.

They were a fantastic group of people, i am glad to have met them. I enjoyed my experience i had with them. Thanks Monarch!!!\n

2
★★★★★

They were a fantastic group of people, i am glad to have met them. I enjoyed my experience i had with them. Thanks Monarch!!!\n

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The staff is very friendly and respectful and keep up the good work.

2
★★★★★

The staff is very friendly and respectful and keep up the good work.

.

Thank you to everyone in the office and especially Dr. Pena. It is most uncomfortable having dentures and then having them worked on but without fail everyone was respectful and very pleasant to be around!

2
★★★★★

Thank you to everyone in the office and especially Dr. Pena. It is most uncomfortable having dentures and then having them worked on but without fail everyone was respectful and very pleasant to be around!

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The Lewmmon office is top notch!

2
★★★★★

The Lewmmon office is top notch!

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The entire staff went was above my expectations! My dentist is soooo nice\n

2
★★★★★

The entire staff went was above my expectations! My dentist is soooo nice\n

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Service is always delivered in a very professional/friendly matter at Monarch Dental on Lemmon Ave. Dallas. Thanks\n

2
★★★★★

Service is always delivered in a very professional/friendly matter at Monarch Dental on Lemmon Ave. Dallas. Thanks\n

.

I would like to compliment my dentist, Dr. Lunarden (Lemmon Ave, Dallas) for his professionalism, friendliness, care and concern he shows. I was so surprised when he called my home to check up on me after my root canal. Even though I only see him once a year, he always remember me when I am there for my cleanings. I would also like to say my dental hygenist is very friendly, but also very professional.\n

2
★★★★★

I would like to compliment my dentist, Dr. Lunarden (Lemmon Ave, Dallas) for his professionalism, friendliness, care and concern he shows. I was so surprised when he called my home to check up on me after my root canal. Even though I only see him once a year, he always remember me when I am there for my cleanings. I would also like to say my dental hygenist is very friendly, but also very professional.\n

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Everyone in the office was professional, courteous and pleasant.\n

2
★★★★★

Everyone in the office was professional, courteous and pleasant.\n

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I was scheduled for 10:00am and I have to wait for an hour to see the doctor.\r\nDoctor was some new kid out of school and he wanted to experiment on my teeth.\r\nVery unprofessional people working at this office.\r\nI called the office and the call was attended by someone in call center.\r\nNobody in office knew anything about billing.\r\nI don't know how these guys are in business.

0
★☆☆☆☆

I was scheduled for 10:00am and I have to wait for an hour to see the doctor.\r\nDoctor was some new kid out of school and he wanted to experiment on my teeth.\r\nVery unprofessional people working at this office.\r\nI called the office and the call was attended by someone in call center.\r\nNobody in office knew anything about billing.\r\nI don't know how these guys are in business.

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I just left this dentists office where I was told that I needed a $900 cleaning because I had periodontal disease. I began to be suspicious when they refused to schedule a regular cleaning for me and said that on the first appointment they could ONLY do a consultation until they determined whether or not I had small enough pockets for a regular cleaning. I will be looking for a second opinion and I am VERY disapointed with this pattern of unethical medical practice that appears to be taking place in this office. I will be contacting my insurance company, the BBB and the medical board to report my concerns.

0
★☆☆☆☆

I just left this dentists office where I was told that I needed a $900 cleaning because I had periodontal disease. I began to be suspicious when they refused to schedule a regular cleaning for me and said that on the first appointment they could ONLY do a consultation until they determined whether or not I had small enough pockets for a regular cleaning. I will be looking for a second opinion and I am VERY disapointed with this pattern of unethical medical practice that appears to be taking place in this office. I will be contacting my insurance company, the BBB and the medical board to report my concerns.

Cons: Evidently, all of their patients have Periodontal Disease

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Although I understand many of the concerns about your offered treatment at this particular office periodontal disease is a ""silent disease"" that nearly 70% of american suffer from. A simple cleaning (prophy) without a deep scaling and root planning will not clean the bacteria/plaque that has created the deep pockets around your teeth. A full mouth probing will only determine what your periodontal class is. Any pockets around a tooth that is 5 mm or greater and that bleeds when the dentist probes in general means that the specific area will need a deep scale to remove the harmful bacteria and hopefully get the pockets back to 3 mm or less. There are one or two exceptions on that but I will let you do your own research.\r\nPlease also check out the ADA (Ameican Dental Association) website to learn how periodontal disease is diagnosed by dentists so you can make an informed choice on your treatment and not just go with the cheapest option.\r\n

2
★★★★★

Although I understand many of the concerns about your offered treatment at this particular office periodontal disease is a ""silent disease"" that nearly 70% of american suffer from. A simple cleaning (prophy) without a deep scaling and root planning will not clean the bacteria/plaque that has created the deep pockets around your teeth. A full mouth probing will only determine what your periodontal class is. Any pockets around a tooth that is 5 mm or greater and that bleeds when the dentist probes in general means that the specific area will need a deep scale to remove the harmful bacteria and hopefully get the pockets back to 3 mm or less. There are one or two exceptions on that but I will let you do your own research.\r\nPlease also check out the ADA (Ameican Dental Association) website to learn how periodontal disease is diagnosed by dentists so you can make an informed choice on your treatment and not just go with the cheapest option.\r\n

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Stay away from Monarch Dental or risk being forced to pay for unnecessary treatments. After a gum exam I was told a standard teeth cleaning would not be done unless I paid $650 for periodontal treatments (the amount not covered by the insurance). I had been going to a dentist in another state every 6 months for 13 years and knew my gums did not need the treatments. I went to another dentist who confirmed my gums were in good shape and the treatments were not needed. Be aware this corporation also has dental offices with the names Bright Now, Castle, and Newport who may be running the same scam.

0
★☆☆☆☆

Stay away from Monarch Dental or risk being forced to pay for unnecessary treatments. After a gum exam I was told a standard teeth cleaning would not be done unless I paid $650 for periodontal treatments (the amount not covered by the insurance). I had been going to a dentist in another state every 6 months for 13 years and knew my gums did not need the treatments. I went to another dentist who confirmed my gums were in good shape and the treatments were not needed. Be aware this corporation also has dental offices with the names Bright Now, Castle, and Newport who may be running the same scam.

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Both my husband and 24 yr old daughter went to this office for routine exam and cleaning. Both were told basically the same thing; they needed a special proceedure immediately or they would end up losing their teeth. We had insurance, but even with the insurance the cost would be around 600.00. Both were told they had advanced periodontal disease. This was after a very hurried periodontal exam. \r\n\r\nI work for Baylor College of Dentistry. The only reason we went to Monarch was that, although BCD is excellent and very reasonable, it does take quite a bit of time since a student is assigned to you. \r\n\r\nNevertheless, my husband and daughter went to BCD for a second opinion. They were told that all they really needed was a good cleaning, that they did not have any serious problems whatsoever. The instructor who examined my daughter (not a student, but a periodontist who teaches graduate students) told her that Monarch had ""sold her a bill of goods""\r\n\r\nI was so angry that I contacted the State of Texas Board of Medical Examiners.\r\n\r\nThe reason I am writing this is because I read some of the other reviews about this office and they are very similar. Bottom line--if you leave there with a bad feeling and the estimated cost of treatment is very high, then get a second opinion.

0
★☆☆☆☆

Both my husband and 24 yr old daughter went to this office for routine exam and cleaning. Both were told basically the same thing; they needed a special proceedure immediately or they would end up losing their teeth. We had insurance, but even with the insurance the cost would be around 600.00. Both were told they had advanced periodontal disease. This was after a very hurried periodontal exam. \r\n\r\nI work for Baylor College of Dentistry. The only reason we went to Monarch was that, although BCD is excellent and very reasonable, it does take quite a bit of time since a student is assigned to you. \r\n\r\nNevertheless, my husband and daughter went to BCD for a second opinion. They were told that all they really needed was a good cleaning, that they did not have any serious problems whatsoever. The instructor who examined my daughter (not a student, but a periodontist who teaches graduate students) told her that Monarch had ""sold her a bill of goods""\r\n\r\nI was so angry that I contacted the State of Texas Board of Medical Examiners.\r\n\r\nThe reason I am writing this is because I read some of the other reviews about this office and they are very similar. Bottom line--if you leave there with a bad feeling and the estimated cost of treatment is very high, then get a second opinion.

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They will not schedule you for a cleaning on the day of your first exam. ""Company policy"" They want you to come in for an exam ""to be sure you don't have preio-dontal disease first."" Even last time I was there they commented over and over how it did not seem like I had not had a cleaning in three years, they still will not make an exception for me because it has been two. \r\n\r\nI only have insurance two more weeks, and they never have cleaning appointments more than two months out. I am totally screwed. I will never use another Monarch Dental office. \r\n\r\nDO NOT PUT YOURSELF IN A SIMILAR SITUATION.

0
★☆☆☆☆

They will not schedule you for a cleaning on the day of your first exam. ""Company policy"" They want you to come in for an exam ""to be sure you don't have preio-dontal disease first."" Even last time I was there they commented over and over how it did not seem like I had not had a cleaning in three years, they still will not make an exception for me because it has been two. \r\n\r\nI only have insurance two more weeks, and they never have cleaning appointments more than two months out. I am totally screwed. I will never use another Monarch Dental office. \r\n\r\nDO NOT PUT YOURSELF IN A SIMILAR SITUATION.

Cons: everything

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You walk into get your teeth cleaned and there are all sorts of dental things on the room with you that have prices on them, it felt like a flea market. Then the lady comes in, looks at your mouth and says ""Your mouth requires a special cleaning that isn't covered by your insurance."" I took my bib off and left, went to another dentist and there was no problem. \r\n\r\nAlso, not that this is the dentist's fault, but if you only speak english you won't be able to communicate with very many people in the waiting room.\r\n\r\nI really thought I might be getting ""punked"" the experience was so bad.

0
★☆☆☆☆

You walk into get your teeth cleaned and there are all sorts of dental things on the room with you that have prices on them, it felt like a flea market. Then the lady comes in, looks at your mouth and says ""Your mouth requires a special cleaning that isn't covered by your insurance."" I took my bib off and left, went to another dentist and there was no problem. \r\n\r\nAlso, not that this is the dentist's fault, but if you only speak english you won't be able to communicate with very many people in the waiting room.\r\n\r\nI really thought I might be getting ""punked"" the experience was so bad.

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I went in for a first visit and they said I needed several thousand dollars worth of work. I went for a second opinion at Highland Dental and they said I needed a cleaning and to floss more. \r\n\r\nThe dentist seemed nice enough, but his assistant was disinterested at best, as were the other workers.

0
★☆☆☆☆

I went in for a first visit and they said I needed several thousand dollars worth of work. I went for a second opinion at Highland Dental and they said I needed a cleaning and to floss more. \r\n\r\nThe dentist seemed nice enough, but his assistant was disinterested at best, as were the other workers.

.

I was having wisdom tooth issues and needed a place in a hurry, so I opted for Monarch. The receptionists and employees all came off as cold and disinterested. I felt like a burden the second I walked in the door. The x-ray tech couldn't seem to get my x-rays to come out anything but blank, so this alone prolonged my visit my a good 45 minutes-mind you that I was in extreme pain this entire time. They got my insurance information all confused and were trying to tell me barely anything was covered when I know better. I got home that morning and called the insurance myself and they told me I was covered for everything they told me I needed done-and then some, so I have no idea how they screwed that up so badly and got me completely stressed out for nothing. I was referred to an oral surgeon through them, but decided to go with a friend's recommendation. I have called their office twice trying to get my x-rays to bring to the surgeons office, but they haven't returned my calls! The surgeons office told me flat-out that most dental offices will call me back and give me the x-rays with no problem..but Monarch for some reason always gives the patients a hard time. I wish I had never wasted my time. I could have already had my wisdom teeth out and been on my way to recovery.

1
★★☆☆☆

I was having wisdom tooth issues and needed a place in a hurry, so I opted for Monarch. The receptionists and employees all came off as cold and disinterested. I felt like a burden the second I walked in the door. The x-ray tech couldn't seem to get my x-rays to come out anything but blank, so this alone prolonged my visit my a good 45 minutes-mind you that I was in extreme pain this entire time. They got my insurance information all confused and were trying to tell me barely anything was covered when I know better. I got home that morning and called the insurance myself and they told me I was covered for everything they told me I needed done-and then some, so I have no idea how they screwed that up so badly and got me completely stressed out for nothing. I was referred to an oral surgeon through them, but decided to go with a friend's recommendation. I have called their office twice trying to get my x-rays to bring to the surgeons office, but they haven't returned my calls! The surgeons office told me flat-out that most dental offices will call me back and give me the x-rays with no problem..but Monarch for some reason always gives the patients a hard time. I wish I had never wasted my time. I could have already had my wisdom teeth out and been on my way to recovery.

Pros: abundant parking in garage, in uptown area

Cons: cold staff, long waiting times, unprofessiona

Message from Monarch Dental

Monarch Dental is a member of the Smile Brands network of affiliated dental offices. We are a unique and innovative model in the dental industry.

Each Monarch Dental office has a clinical staff of licensed professionals working for an affiliated dental group doing business as Monarch Dental. By teaming with Smile Brands to provide expertise and economies of scale, affiliated dentists are free to focus on what they do best — care for patients.

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