Drivers Edge

★★★☆☆
  • 1115 W Round Grove Rd

    Lewisville, TX 75067

    Map & Directions
  • 214-488-0684

About Drivers Edge

Categories

Automotive

Automotive
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My van stopped working, I had it towed to the Lewisville Drivers Edge for repairs. They spent two days doing the repairs (no issue there), then when I came in to pick it up, immediately there was a stall when I was backing up. I brought it in with my concern and it "checked out" for an hour or so, and it was discovered that there was a loose cable going to the spark plug. It was reattached, and the stall stopped. The person at the shop said that maybe I should replace the cables (the cables are fine..). Then after a week (between 300 and 400 miles) the check engine light came on. I brought the van back first thing the next morning, and they kept it all day (10 - 11 hours), and had said that they smoked the system and thoroughly check it out without finding anything. They reset the check engine light and told me to keep an eye on it and let them know if it happened again. Exactly one week later (between 300 and 400 miles) the check engine light came on again. I brought it in again and the shop kept it for the majority of the day and listed an issue in the Evap system relating to the fuel release valve. I explained that they had just done work on the van, and the issue started immediately after the work they had done, they said it couldn't have been related to the work they did. I picked it up (I couldn't leave my only vehicle for the whole weekend while it sat there not being worked on) So they asked me to bring it back so they could inspect their work. They pulled out their work, and assured me that their work was great (good of them to think so..), and that there was no way it was their fault.

I spoke with one of the mechanics at the shop I brought it to, and went point by point as I just have done, and his comment was that he didn't want to get in trouble, but it sounded really "fishy". I don't want to get the guy in trouble, but it is telling that he fears repercussions from being honest.

1
★☆☆☆☆

My van stopped working, I had it towed to the Lewisville Drivers Edge for repairs. They spent two days doing the repairs (no issue there), then when I came in to pick it up, immediately there was a stall when I was backing up. I brought it in with my concern and it "checked out" for an hour or so, and it was discovered that there was a loose cable going to the spark plug. It was reattached, and the stall stopped. The person at the shop said that maybe I should replace the cables (the cables are fine..). Then after a week (between 300 and 400 miles) the check engine light came on. I brought the van back first thing the next morning, and they kept it all day (10 - 11 hours), and had said that they smoked the system and thoroughly check it out without finding anything. They reset the check engine light and told me to keep an eye on it and let them know if it happened again. Exactly one week later (between 300 and 400 miles) the check engine light came on again. I brought it in again and the shop kept it for the majority of the day and listed an issue in the Evap system relating to the fuel release valve. I explained that they had just done work on the van, and the issue started immediately after the work they had done, they said it couldn't have been related to the work they did. I picked it up (I couldn't leave my only vehicle for the whole weekend while it sat there not being worked on) So they asked me to bring it back so they could inspect their work. They pulled out their work, and assured me that their work was great (good of them to think so..), and that there was no way it was their fault.

I spoke with one of the mechanics at the shop I brought it to, and went point by point as I just have done, and his comment was that he didn't want to get in trouble, but it sounded really "fishy". I don't want to get the guy in trouble, but it is telling that he fears repercussions from being honest.

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Drive on By! DON"T STOP! Unless you want to be taken advantage of. Major Crooks! I No somebody that worked there. They go out of there way to sell you things that you do not need. Then they don't even do the work! Come in for a oil change and leave with $500.00-$2000.00 worth of repairs that you do not even need. Spread the word! Tell your friends. Bad Business! Dirty! Dirty! Dirty Place.... Crooks that should be thrown in jail for stealing from innocent people.

1
★☆☆☆☆

Drive on By! DON"T STOP! Unless you want to be taken advantage of. Major Crooks! I No somebody that worked there. They go out of there way to sell you things that you do not need. Then they don't even do the work! Come in for a oil change and leave with $500.00-$2000.00 worth of repairs that you do not even need. Spread the word! Tell your friends. Bad Business! Dirty! Dirty! Dirty Place.... Crooks that should be thrown in jail for stealing from innocent people.

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We go to this shop to get our oil changed on our cars. They can usually fit is in quickly. They usually have it done in a timely mannor. They have competitive rates. I have been pleased with the customer service.

4
★★★★☆

We go to this shop to get our oil changed on our cars. They can usually fit is in quickly. They usually have it done in a timely mannor. They have competitive rates. I have been pleased with the customer service.

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My a/c went out on my car and the dealership wanted $1600 to fix it. I took it to Driver's Edge after doing some research on my own, and in total ended up paying about $800 for the entire job AND a 32,000 mile warranty! The manager at this store is great.

5
★★★★★

My a/c went out on my car and the dealership wanted $1600 to fix it. I took it to Driver's Edge after doing some research on my own, and in total ended up paying about $800 for the entire job AND a 32,000 mile warranty! The manager at this store is great.

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