Bank Of America

650-798-0800

633 Santa Cruz Ave Menlo Park, CA 94025

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Banks, Savings & Loan

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May C. Clare M.
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Reviews for Bank Of America

Ratings_icons Worse Customer Service Ever

May C.

I was in the bank deposit a couple of check. During the transaction, the teller Toni tried to sell me on a low APR credit card BofA is offering. I told her I didn't want to have a credit card but she keep insist on the benefit of it. I told her again I am just not interested. She flip her face and told me that's fine and I can keep using my worse credit card. I complained to their assistant manager but he didn't say anything.

You know what, I think I'll NEVER get a BofA credit card. Judging from the attitude they have, this bank is going down south. Might not be the best place to put my money. Worse customer service ever.

Posted 08/11/08 | Report Abuse

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Ratings_icons Good Branch

Clare M. | insider_expert Insider Expert | Rank: 7,483

I've had a very positive experience with this branch of Bank of America. The lines seem to move rather quickly and they have a representative assigned to our accounts that we can contact if we have any problems or questions. They also have a small private parking lot reserved for customers, which comes in handy because parking can be difficult in that area.

PROS: parking lot
CONS:

Posted 10/04/06 | Report Abuse

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