Run On Incorporated

★★☆☆☆

About Run On Incorporated

Categories
  • Sporting Goods

Sports & Recreation

Sports & Recreation
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we used to shop at a different run on location years ago when my hubby was an active runner. he has since been injured, and we have also moved. now, i am the active runner and eagerly visited the coppell run on location expecting the same attentive customer service that we had received years ago at the other location. WRONG. i agree with the other reviewer. the staff are snobs and either don't know much about proper fit or don't care to grace losers who aren't marathon runners with their knowledge. i brought my old shoes with me to explain the fit i was looking for and the guy kinda laughed and didn't even look at them. i guess they were too cheap to even count as "shoes" to him. but, he had no insight on what kind of shoes would help me with my narrow heel probelms and just kept bringing pair after pair for me to try on and for me to decide. duh. i can decide for myself at target. i was there for a professional opinion. furthermore, after i took back 3 pairs of shoes 3 different times because none of them worked for me, no one ever, not one time, asked what was going on and why i kept ending up with shoes that didn't work for me. no one offered any help to find me a better-fitting pair. frankly, these are a bunch of pretty, athletic college students more concerned with texting about their weekend plans than helping a middle aged jogger find a shoe that won't cause blisters. look elsewhere.

1
★☆☆☆☆

we used to shop at a different run on location years ago when my hubby was an active runner. he has since been injured, and we have also moved. now, i am the active runner and eagerly visited the coppell run on location expecting the same attentive customer service that we had received years ago at the other location. WRONG. i agree with the other reviewer. the staff are snobs and either don't know much about proper fit or don't care to grace losers who aren't marathon runners with their knowledge. i brought my old shoes with me to explain the fit i was looking for and the guy kinda laughed and didn't even look at them. i guess they were too cheap to even count as "shoes" to him. but, he had no insight on what kind of shoes would help me with my narrow heel probelms and just kept bringing pair after pair for me to try on and for me to decide. duh. i can decide for myself at target. i was there for a professional opinion. furthermore, after i took back 3 pairs of shoes 3 different times because none of them worked for me, no one ever, not one time, asked what was going on and why i kept ending up with shoes that didn't work for me. no one offered any help to find me a better-fitting pair. frankly, these are a bunch of pretty, athletic college students more concerned with texting about their weekend plans than helping a middle aged jogger find a shoe that won't cause blisters. look elsewhere.

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While I am not an avid runner, I put in 4 - 5 miles, 4 times per week. I went to Run On for the first time to look for some running shoes. I had always purchased them at Academy before. First off, the employees are a bunch of snobs. If you aren't a professional marathon runner, they want nothing to do with you. If you dare to ask any questions about their products, they talk down to you. Incidentally, their selection is okay, but their prices are REALLY high. You can get the same shoes at Academy for 25 - 30% less. Overpriced and bad customer service. Not a winning combination in my book. Do yourself a favor and shop elsewhere.

1
★☆☆☆☆

While I am not an avid runner, I put in 4 - 5 miles, 4 times per week. I went to Run On for the first time to look for some running shoes. I had always purchased them at Academy before. First off, the employees are a bunch of snobs. If you aren't a professional marathon runner, they want nothing to do with you. If you dare to ask any questions about their products, they talk down to you. Incidentally, their selection is okay, but their prices are REALLY high. You can get the same shoes at Academy for 25 - 30% less. Overpriced and bad customer service. Not a winning combination in my book. Do yourself a favor and shop elsewhere.

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very knowledgeable and helpful employees. I would definately reccommend anyone shop here. It is also an easy location to find and they have a good inventory at good prices.

5
★★★★★

very knowledgeable and helpful employees. I would definately reccommend anyone shop here. It is also an easy location to find and they have a good inventory at good prices.

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