Best Buy

★★★☆☆
  • 3300 Gateway St

    Springfield, OR 97477

    Map & Directions
  • 541-736-1127

About Best Buy

Categories
  • Consumer Electronics Stores
  • Computer Hardware
  • Camera Stores
  • Household Appliances
  • Telephone Service
Hours
M-Th 10am-10pm, F-Sa 9am-11pm, Su 10am-8pm

Shopping

Shopping
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    2.5 2
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    .

    Being that Best buy is the "place to go" I thought I would give it a try. As soon as I got there I should have realized that things were bad and turned around and found another place. I approached the Computer Department searching for someone to assist me. I couldn't find anyone, so I started to browse by myself. While I was browsing I happened to notice SEVERAL employees standing around talking. I made eye contact with one young woman (who turned out to be my sales person later) who saw me but kept on chatting. Finally when her conversation was over I was approached, when I was then bombarded with horrible and obvious sales tactics. I was however,really looking forward to upgrading my old laptop to a new one, so I put up with it until I was sold on a computer. I had certain expectations and I was very clear with the employees as to what those expectations were. I decided to purchase the service plan based on the fact that I was told anything and everything would be covered. Since then I have discovered that the person who helped me (Amber) flat out lied to me about what would be covered and what wouldn't (I was told EVERYTHING would be covered). I have talked to several acquaintances who have mentioned that they were helped by the same sales person, and also had a horrible experience. In the future I will definitely find another place to purchase electronics, even if that means doing it online.

    1
    ★☆☆☆☆

    Being that Best buy is the "place to go" I thought I would give it a try. As soon as I got there I should have realized that things were bad and turned around and found another place. I approached the Computer Department searching for someone to assist me. I couldn't find anyone, so I started to browse by myself. While I was browsing I happened to notice SEVERAL employees standing around talking. I made eye contact with one young woman (who turned out to be my sales person later) who saw me but kept on chatting. Finally when her conversation was over I was approached, when I was then bombarded with horrible and obvious sales tactics. I was however,really looking forward to upgrading my old laptop to a new one, so I put up with it until I was sold on a computer. I had certain expectations and I was very clear with the employees as to what those expectations were. I decided to purchase the service plan based on the fact that I was told anything and everything would be covered. Since then I have discovered that the person who helped me (Amber) flat out lied to me about what would be covered and what wouldn't (I was told EVERYTHING would be covered). I have talked to several acquaintances who have mentioned that they were helped by the same sales person, and also had a horrible experience. In the future I will definitely find another place to purchase electronics, even if that means doing it online.

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    .

    I recently went to Best Buy to buy a computer, after comparative shopping and price checking at other stores, I found Best Buy to be the most helpful and was actually the best buy for my money. I had a good experience, and would recommend them to others.

    4
    ★★★★☆

    I recently went to Best Buy to buy a computer, after comparative shopping and price checking at other stores, I found Best Buy to be the most helpful and was actually the best buy for my money. I had a good experience, and would recommend them to others.

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