Kinnucan's

★★☆☆☆
  • 191 Alps Rd Ste 13A

    Athens, GA 30606

    Map & Directions
  • 706-433-0652

About Kinnucan's

Hours
Mon - Fri , 10am - 9pm; Sat, 9am - 9pm; Sun, 1pm - 6pm

Sports & Recreation

Sports & Recreation
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2.0 2
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I have rated Kinnucan's in Athens with 1 star because of the following:

1. Bought a "new" Patagonia fleece, took it home and found that someone had left their lighter, gum wrapper, and some sort of black ash in the front pocket. This was not necessarily the store's fault. When I returned the jacket, the employees laughed, but agreed that this was unacceptable and assured me that they would order a new jacket from Patagonia to put on the rack. The old jacket was back on the rack the next day, ash still in pocket.

2. Because they did not have any new jackets in stock, the employees ordered a jacket for me from their online kiosk. I was told I would receive a confirmation e-mail the next day. Three days later, I still had not received an e-mail. I went back to the store, only to be told that I might receive an e-mail by Wednesday of the following week (1 week from original purchase). I decided that I wanted cancel the order and was given a 1-800 number to call; no one answered. I called the store and was put on hold for at least 10 minutes before I hung up and called again; this happened 3 times. I was hung up on once. Finally my order was cancelled.

3. In the same trip, I purchased a Patagonia bag and found that the employees had left the ink tag on the shoulder strap. No big deal, but had to make yet another unwanted trip to the store to have it removed.

4. The employees were unprofessional and rude. After spending well over $300 dollars, the last thing I wanted to hear when attempting to return the jacket was "no way bro".

1
★☆☆☆☆

I have rated Kinnucan's in Athens with 1 star because of the following:

1. Bought a "new" Patagonia fleece, took it home and found that someone had left their lighter, gum wrapper, and some sort of black ash in the front pocket. This was not necessarily the store's fault. When I returned the jacket, the employees laughed, but agreed that this was unacceptable and assured me that they would order a new jacket from Patagonia to put on the rack. The old jacket was back on the rack the next day, ash still in pocket.

2. Because they did not have any new jackets in stock, the employees ordered a jacket for me from their online kiosk. I was told I would receive a confirmation e-mail the next day. Three days later, I still had not received an e-mail. I went back to the store, only to be told that I might receive an e-mail by Wednesday of the following week (1 week from original purchase). I decided that I wanted cancel the order and was given a 1-800 number to call; no one answered. I called the store and was put on hold for at least 10 minutes before I hung up and called again; this happened 3 times. I was hung up on once. Finally my order was cancelled.

3. In the same trip, I purchased a Patagonia bag and found that the employees had left the ink tag on the shoulder strap. No big deal, but had to make yet another unwanted trip to the store to have it removed.

4. The employees were unprofessional and rude. After spending well over $300 dollars, the last thing I wanted to hear when attempting to return the jacket was "no way bro".

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Conveniently located at the Beechwood shopping center, Kinnucans offers University of Georgia students and faculty a wide variety of apparel from kayaking to mountain climbing, and everything in between. Also has brands such as North Face and Columbia.

3
★★★☆☆

Conveniently located at the Beechwood shopping center, Kinnucans offers University of Georgia students and faculty a wide variety of apparel from kayaking to mountain climbing, and everything in between. Also has brands such as North Face and Columbia.

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