A+ Moving And Storage

★★★☆☆
We Move Your Life
  • 240 W Mountain Dr

    Fayetteville, NC 28306-3206

    Map & Directions
  • 317-558-0932

3.0 6
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The company will do everything to wiggle out of an insurance claim. Do not even bother getting one. All of my furniture got banged up and only 1/3 of the damage paid for it. Furthermore I paid the company to pack my stained glass items and they refused to honor the damage, because the crew was too lazy to take off the Styrofoam that the pieces were in to repack themselves. The inventory clearly stated CARRIER PACKED, but somehow it is still not their problem. So I ended up paying them to pack my items just so I can have my insurance claim denied after the pieces were broken.
Also our bed collapsed in the middle of the night because it was not screwed together as it was supposed to. My husband's desk and hutch had a few "extra" screws sitting out, making us wonder if it is going to collapse just like our bed did. I spent an hr and half with the crew physically helping put my workbench together cause they could not figure out how it is supposed to be. I can go on and on, but in the end, I have all of my furniture messed up, custom art broken, around $400 paid for insurance coverage and I cannot get the company to pay in full.

1
★☆☆☆☆

The company will do everything to wiggle out of an insurance claim. Do not even bother getting one. All of my furniture got banged up and only 1/3 of the damage paid for it. Furthermore I paid the company to pack my stained glass items and they refused to honor the damage, because the crew was too lazy to take off the Styrofoam that the pieces were in to repack themselves. The inventory clearly stated CARRIER PACKED, but somehow it is still not their problem. So I ended up paying them to pack my items just so I can have my insurance claim denied after the pieces were broken.
Also our bed collapsed in the middle of the night because it was not screwed together as it was supposed to. My husband's desk and hutch had a few "extra" screws sitting out, making us wonder if it is going to collapse just like our bed did. I spent an hr and half with the crew physically helping put my workbench together cause they could not figure out how it is supposed to be. I can go on and on, but in the end, I have all of my furniture messed up, custom art broken, around $400 paid for insurance coverage and I cannot get the company to pay in full.

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I give an A+ to A+ Moving & Storage! The movers were quick, courteous, and were helpful in everyway possible. The one in charge explained their policies and answered all the questions we had! I've done many move with the military and A+ will be used and recommended again and again!

5
★★★★★

I give an A+ to A+ Moving & Storage! The movers were quick, courteous, and were helpful in everyway possible. The one in charge explained their policies and answered all the questions we had! I've done many move with the military and A+ will be used and recommended again and again!

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Absolutely horrible customer service and major con men. They raped us. Hired them to move our two bedroom apartment which only had one bedroom worth of furniture and they charged us almost 2000. also they have many hidden fees that they do no tell you about until later. My husband deployed shortly after we hired them and they waited until he left to discuss all of the charges. If you leave your belongings in their storage unit expect to pay 50$ every time that you need to access them, then another 250$ to get everything out. We were never told of the fees until we my husband came back from deployment. We did not have a new place at the time and he had to get his things out bit by bit; they charged him each and every time. After they moved our things into our new apartment I told them that a table had been damaged and we were missing items. They said they would have someone contact us about having them found or repaired. I had to call them more than 10 times before someone finally came out to do a claim. They said that they would find our missing items and a repair man would come and take care of our table. it has been almost a month and not a thing. I called again last week and still have not received a return call. I am very upset in the way they have taken advantage of us and pushed our concerns under the rug. I'd rather break my back moving our items than hire them again. Service members beware, they are more than willing to take advantage of you

0
★☆☆☆☆

Absolutely horrible customer service and major con men. They raped us. Hired them to move our two bedroom apartment which only had one bedroom worth of furniture and they charged us almost 2000. also they have many hidden fees that they do no tell you about until later. My husband deployed shortly after we hired them and they waited until he left to discuss all of the charges. If you leave your belongings in their storage unit expect to pay 50$ every time that you need to access them, then another 250$ to get everything out. We were never told of the fees until we my husband came back from deployment. We did not have a new place at the time and he had to get his things out bit by bit; they charged him each and every time. After they moved our things into our new apartment I told them that a table had been damaged and we were missing items. They said they would have someone contact us about having them found or repaired. I had to call them more than 10 times before someone finally came out to do a claim. They said that they would find our missing items and a repair man would come and take care of our table. it has been almost a month and not a thing. I called again last week and still have not received a return call. I am very upset in the way they have taken advantage of us and pushed our concerns under the rug. I'd rather break my back moving our items than hire them again. Service members beware, they are more than willing to take advantage of you

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I could not ask for a better, more professional group of gentlemen. I am still amazed at how quick and efficient they were. The owner came out to give a free estimate and sold me on their services. What he promised is what happened. They showed up on time, with all the proper equipment and had me and my family in our new house by the afternoon! If I ever move again (which I am hoping I will not have to) I would use them! AMAZING JOB PERFORMANCE

5
★★★★★

I could not ask for a better, more professional group of gentlemen. I am still amazed at how quick and efficient they were. The owner came out to give a free estimate and sold me on their services. What he promised is what happened. They showed up on time, with all the proper equipment and had me and my family in our new house by the afternoon! If I ever move again (which I am hoping I will not have to) I would use them! AMAZING JOB PERFORMANCE

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I would recommend A+ to anybody moving. I have nothing but positive things to say about these professionals. They went above and beyond to help me get all of the stuff moved in a timely manner. They showed up, packed my house, and delivered in one day. They handled my furniture with care with no damages what so ever. The crew that came out knew exactly what they were doing and easily answered my questions. I would let them move me again, and I have already referred them to my coworker.

5
★★★★★

I would recommend A+ to anybody moving. I have nothing but positive things to say about these professionals. They went above and beyond to help me get all of the stuff moved in a timely manner. They showed up, packed my house, and delivered in one day. They handled my furniture with care with no damages what so ever. The crew that came out knew exactly what they were doing and easily answered my questions. I would let them move me again, and I have already referred them to my coworker.

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HORRIBLE!! we thought at first it was going well until they left..we had black stuff all over my white couches(which i pointed out to the movers before they left)they didn't care at all.they admitted it had to come from the truck..all the beds were put together wrong. my son's bed even broke due to no support because the movers didn't bother to screw in the screws. WILL NEVER USE THEM AGAIN!!

1
★☆☆☆☆

HORRIBLE!! we thought at first it was going well until they left..we had black stuff all over my white couches(which i pointed out to the movers before they left)they didn't care at all.they admitted it had to come from the truck..all the beds were put together wrong. my son's bed even broke due to no support because the movers didn't bother to screw in the screws. WILL NEVER USE THEM AGAIN!!

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Message from A+ Moving And Storage

We move your life. Call TODAY for a FREE, no obligation estimate! No time to call? Email us at wheatoncustomercare@wvlcorp.com or visit us on facebook, Twitter, Linkedin or Pinterest.. • Residential Moving Services
• Free Estimates
• Flexible pricing and payment options
• Move coordination
• Expert packing,loading & hauling
• Excellent customer service
• Expansive network of agents,drivers,and employees

Key Points

  • We Move Your Life
 

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