Station Restaurant

★★★☆☆

About Station Restaurant

Categories
Hours
Mon. - Sun. 8am - 8pm

Food

Food
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You won't believe this story!. We arrived at 6:30 PM. We sat ourselves. The place was probably 3/4ths full. There were no utensils or menus on the table. After several minutes, the waitress came and asked for our drink orders. We had to wait a long time for our drinks to come (not a good sign!). We asked her to bring us some straws and menus. Several more minutes went by. She finally brought us the menus, but no straws. We asked her again for straws. After she walked by several time without bringing us straws my wife finally got up and went to the front counter to get straws. Still no untensils. The waitress finally came and took our order. We all ordered salads before our main meal. After several more minutes we got our salads. No utensils. We asked the waitress for utensils. She still didn't get them for us so I got up and went up to the front counter and got them. It's now well past 7 PM. We finished our salad. No entree. At 8 PM still no entree. The waitress had come by a couple of times telling us that our meal would be out soon (yeah, right). I finally got up and went up front and asked to speak to the owner. The owner came out and when I complained about the slow service, she rudely asked me if I had ever worked in a restaurant kitchen before. What? I asked her what that had to do with anything. I told her about having to get our own straws and utensils. She said, "I don't believe you!" What?!! She asked me where I was from. I said Atlanta. She said, "I knew it!. You people from Atlanta are so impatient. Do any restaurants in Atlanta serve you any faster that this?" I said this is not Atlanta and I have never heard any restuarant owner in Atlanta or anywhere else treat customers the way you are treating me. Most restaurant owners know that their customers are the boss and will do whatever they have to to make them happy. Not this lady. She said, "if you don't like our service, you can just leave!" And that's what we did! And we will not be back! Can you believe a restaurant owner would treat a customer that way!!

1
★☆☆☆☆

You won't believe this story!. We arrived at 6:30 PM. We sat ourselves. The place was probably 3/4ths full. There were no utensils or menus on the table. After several minutes, the waitress came and asked for our drink orders. We had to wait a long time for our drinks to come (not a good sign!). We asked her to bring us some straws and menus. Several more minutes went by. She finally brought us the menus, but no straws. We asked her again for straws. After she walked by several time without bringing us straws my wife finally got up and went to the front counter to get straws. Still no untensils. The waitress finally came and took our order. We all ordered salads before our main meal. After several more minutes we got our salads. No utensils. We asked the waitress for utensils. She still didn't get them for us so I got up and went up to the front counter and got them. It's now well past 7 PM. We finished our salad. No entree. At 8 PM still no entree. The waitress had come by a couple of times telling us that our meal would be out soon (yeah, right). I finally got up and went up front and asked to speak to the owner. The owner came out and when I complained about the slow service, she rudely asked me if I had ever worked in a restaurant kitchen before. What? I asked her what that had to do with anything. I told her about having to get our own straws and utensils. She said, "I don't believe you!" What?!! She asked me where I was from. I said Atlanta. She said, "I knew it!. You people from Atlanta are so impatient. Do any restaurants in Atlanta serve you any faster that this?" I said this is not Atlanta and I have never heard any restuarant owner in Atlanta or anywhere else treat customers the way you are treating me. Most restaurant owners know that their customers are the boss and will do whatever they have to to make them happy. Not this lady. She said, "if you don't like our service, you can just leave!" And that's what we did! And we will not be back! Can you believe a restaurant owner would treat a customer that way!!

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I don't know where these other reviewers ate, but it could not have been the Station Restaurant! This place is terrible. Over priced and gross food. I had a mushroom swiss burger....the mushrooms were the canned slimy ones. Just taken out of a can and heaped on a burger. NASTY! They don't serve tap water (guess that's too difficult) and make you purchase a bottle of water. Service was awful. Food was flavorless and wayyyyyyyyyyy overpriced! It's not kid friendly either. One stall in the restroom is padlocked with a sign that says baby changing station is available across the street! Horrible service; horrible food; horrible experience! Save your money and go elsewhere!

1
★☆☆☆☆

I don't know where these other reviewers ate, but it could not have been the Station Restaurant! This place is terrible. Over priced and gross food. I had a mushroom swiss burger....the mushrooms were the canned slimy ones. Just taken out of a can and heaped on a burger. NASTY! They don't serve tap water (guess that's too difficult) and make you purchase a bottle of water. Service was awful. Food was flavorless and wayyyyyyyyyyy overpriced! It's not kid friendly either. One stall in the restroom is padlocked with a sign that says baby changing station is available across the street! Horrible service; horrible food; horrible experience! Save your money and go elsewhere!

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Everytime my husband and I visit Bryson City, we always eat at the Station Restaurant. We love their food and the service has always been great. This past weekend, we even hosted a gathering. Julie and her staff took care of every detail and our guests had a wonderful experience. If you love great food and wonderful, friendly service, I highly recommend this restaurant.

Tim and Julie Hall

5
★★★★★

Everytime my husband and I visit Bryson City, we always eat at the Station Restaurant. We love their food and the service has always been great. This past weekend, we even hosted a gathering. Julie and her staff took care of every detail and our guests had a wonderful experience. If you love great food and wonderful, friendly service, I highly recommend this restaurant.

Tim and Julie Hall

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I am a big water drinker, they do not serve tap water. I had the Santa Fe Chicken, the rice had dry, chunky parts, the black beans had what seemed like canned nacho cheese sauce. Other problems; non-carbonated Coke, stale bun, soggy french fries, rice pilaf that seemed to be made from a mix. The trout was good.

1
★☆☆☆☆

I am a big water drinker, they do not serve tap water. I had the Santa Fe Chicken, the rice had dry, chunky parts, the black beans had what seemed like canned nacho cheese sauce. Other problems; non-carbonated Coke, stale bun, soggy french fries, rice pilaf that seemed to be made from a mix. The trout was good.

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Wonderful place to go with your family. We will go back next time we are in the area. Beats bojangles which is where we normally have breakfast. Great view of the train.

5
★★★★★

Wonderful place to go with your family. We will go back next time we are in the area. Beats bojangles which is where we normally have breakfast. Great view of the train.

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