Town East Ford

★★★★☆
  • 18411 LBJ Fwy

    Mesquite, TX 75150

    Map & Directions
  • 972-584-9140

About Town East Ford

Categories
  • Auto Dealers
  • Automotive Repair
  • Auto Body Paint & Repair
Details
  • Ford

Automotive

Automotive
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4.4737 19
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I was overall satisfied with the salesmen at your facility especially A J Luna. He was our direct contact as soon as we entered the ground. He cares and he helped us get the car of our dream without any pressure. Afterwards, Derrick , the financial genius helped me to pick what was the best packet for my family in securing the car and my family future while we possessed the car . It was a very good experience at Town East Ford. Thanks!

5
★★★★★

I was overall satisfied with the salesmen at your facility especially A J Luna. He was our direct contact as soon as we entered the ground. He cares and he helped us get the car of our dream without any pressure. Afterwards, Derrick , the financial genius helped me to pick what was the best packet for my family in securing the car and my family future while we possessed the car . It was a very good experience at Town East Ford. Thanks!

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.

My salesman, Aaron, was wonderful and should be commended for his performance. He did not put any pressure on me. He was extremely courteous, and made me fell quite at home. The entire staff was friendly. I would like to thank all of them. I live over 120 miles away from the dealership and the trip was well worth my time. I am enjoying my new Fiesta immensely and will highly recommend Town East Ford to all my friends and family.

5
★★★★★

My salesman, Aaron, was wonderful and should be commended for his performance. He did not put any pressure on me. He was extremely courteous, and made me fell quite at home. The entire staff was friendly. I would like to thank all of them. I live over 120 miles away from the dealership and the trip was well worth my time. I am enjoying my new Fiesta immensely and will highly recommend Town East Ford to all my friends and family.

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So far not good, i'll update it later. Waiting to see if they call me back about a car... Like I said, so far not good but it can easily change!

3
★★★☆☆

So far not good, i'll update it later. Waiting to see if they call me back about a car... Like I said, so far not good but it can easily change!

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.

I thank Town East Ford for being there for me in my new purchase. I found a new home to purchase my cars and will forever purchase my vehicles from Town East. John Austin is a really great sales person and does do everything to make the customer feel appreciated for their business.

5
★★★★★

I thank Town East Ford for being there for me in my new purchase. I found a new home to purchase my cars and will forever purchase my vehicles from Town East. John Austin is a really great sales person and does do everything to make the customer feel appreciated for their business.

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I had shopped at prestige ford and it took me 10 minutes before anyone spoke with me. I had to go toe the receptionist and ask for a salesman before I was greeted by one. It was about 2pm on a Saturday. AJ met me at my car and asked if he could help me at TOWN EAST! I do not like it when 4 or 5 salesmen are gathered outside and all of them fight to get to you. So I think taking turns for ups is a good idea. AK was the only one outside when I arrived. It took a little big to get past the tattoos but it seems all these kids have ones these days. He did a great job and sold me the car I was looking for. Thank you and job well done.

5
★★★★★

I had shopped at prestige ford and it took me 10 minutes before anyone spoke with me. I had to go toe the receptionist and ask for a salesman before I was greeted by one. It was about 2pm on a Saturday. AJ met me at my car and asked if he could help me at TOWN EAST! I do not like it when 4 or 5 salesmen are gathered outside and all of them fight to get to you. So I think taking turns for ups is a good idea. AK was the only one outside when I arrived. It took a little big to get past the tattoos but it seems all these kids have ones these days. He did a great job and sold me the car I was looking for. Thank you and job well done.

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Wonderful contribution to your company

I only stopped in to take a look at the vehicle, was not expecting to actually get the vehicle that very day. Mr. AJ and Mr. Charley really sold me on the car and made my buy experience a very pleasurable one. Had it not been for these two guys I would not have gotten the car and would probably be shopping around still. These two are a wonderful contribution to your company. Again, Thanks!

5
★★★★★

Wonderful contribution to your company

I only stopped in to take a look at the vehicle, was not expecting to actually get the vehicle that very day. Mr. AJ and Mr. Charley really sold me on the car and made my buy experience a very pleasurable one. Had it not been for these two guys I would not have gotten the car and would probably be shopping around still. These two are a wonderful contribution to your company. Again, Thanks!

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.

Mamie Cain did a great job and went out of her way to be helpful. Kevin and Bryan jumped in and got a couple of situations resolved post hast and with great attitudes and we have the car we were hoping to have at a great price and with great service. I could not ask for a better experience for buying a new car!! Congratulations to Town East Ford! Oh yes, I almost forgot Ephrain who spent more than an hour teaching me the use of the navigation system. Thank you all very much.

5
★★★★★

Mamie Cain did a great job and went out of her way to be helpful. Kevin and Bryan jumped in and got a couple of situations resolved post hast and with great attitudes and we have the car we were hoping to have at a great price and with great service. I could not ask for a better experience for buying a new car!! Congratulations to Town East Ford! Oh yes, I almost forgot Ephrain who spent more than an hour teaching me the use of the navigation system. Thank you all very much.

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.

I only stopped in to take a look at the vehicle, was not expecting to actually get the vehicle that very day. Mr. AJ and Mr. Charley really sold me on the car and made my buy experience a very pleasurable one. Had it not been for these two guys i would not have gotten the car and would probable be shopping around still. These two are a wonderful contributuion to your company. Again, Thanks!!!!

5
★★★★★

I only stopped in to take a look at the vehicle, was not expecting to actually get the vehicle that very day. Mr. AJ and Mr. Charley really sold me on the car and made my buy experience a very pleasurable one. Had it not been for these two guys i would not have gotten the car and would probable be shopping around still. These two are a wonderful contributuion to your company. Again, Thanks!!!!

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.

Bought a vehicle at Town East Ford. The salesman was upfront, honest, and wasn??t anywhere near manipulative as most salesman I??ve dealt with in the past. I would like to congratulate the team at Town East Ford on a job well done! I just recommended a friend and will recommend Town East Ford to anyone in seek of a dealership that appreciates their customer and not just in it to take their customer??s money!

4
★★★★☆

Bought a vehicle at Town East Ford. The salesman was upfront, honest, and wasn??t anywhere near manipulative as most salesman I??ve dealt with in the past. I would like to congratulate the team at Town East Ford on a job well done! I just recommended a friend and will recommend Town East Ford to anyone in seek of a dealership that appreciates their customer and not just in it to take their customer??s money!

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.

Thank you Chris for assisting me greatly! My pre-owned Ford Mustang Coupe still function nicely and run smoothly just like new! I appreciate all the effort the team has contributed in order to make my purchase process a hassle-free one! I??ve always have headaches going to dealership but this one is exceptional!

5
★★★★★

Thank you Chris for assisting me greatly! My pre-owned Ford Mustang Coupe still function nicely and run smoothly just like new! I appreciate all the effort the team has contributed in order to make my purchase process a hassle-free one! I??ve always have headaches going to dealership but this one is exceptional!

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I had an unforgettable experience at Town East Ford, I was having a difficult time with the paperwork due to my history of bad credit. Thankfully for Brandon Nabors, the Finance Manager, he managed to overcome the issue and I was able to purchase the car I wanted at the end of the day!! I was more than thrilled! Thank you for the dedication you??ve put in my financing process and made it a lot less stressful than I could ever imagine! I don??t know how they did it, but they did an extremely great job at achieving what I want in such a short period of time!

5
★★★★★

I had an unforgettable experience at Town East Ford, I was having a difficult time with the paperwork due to my history of bad credit. Thankfully for Brandon Nabors, the Finance Manager, he managed to overcome the issue and I was able to purchase the car I wanted at the end of the day!! I was more than thrilled! Thank you for the dedication you??ve put in my financing process and made it a lot less stressful than I could ever imagine! I don??t know how they did it, but they did an extremely great job at achieving what I want in such a short period of time!

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1 out of 1 people found this review helpful.

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My finance manager was Don Webb! He??s very patience and respectful who doesn??t talk to you like you??re dumb. He explained everything in details and answered all my questions clearly. It??s my first time buying a car so I had so many concerns yet Don was informative enough that my concerns went away after talking to him! After several hours, I was finally able to purchase my Ford Taurus from them! Thank you so much for your help!

2
★★★★☆

My finance manager was Don Webb! He??s very patience and respectful who doesn??t talk to you like you??re dumb. He explained everything in details and answered all my questions clearly. It??s my first time buying a car so I had so many concerns yet Don was informative enough that my concerns went away after talking to him! After several hours, I was finally able to purchase my Ford Taurus from them! Thank you so much for your help!

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Internet sales dept called Fri (9/10/10) and made an appt to show us a car on 9/12/10 at 10am. Drove over an hour to get there and guess what......SALESMAN WAS A NO SHOW!!! HORRIBLE CUSTOMER SERVICE!!! We tried to call the guy (Joel) to confirm the appt....no answer! He had our number because he called us on 9/10/10 to set the appt! Never expect someone to hold a car, but a little customer service with a courtisy call to let us know they had either sold it or would not be able to meet would have been nice!

1
★☆☆☆☆

Internet sales dept called Fri (9/10/10) and made an appt to show us a car on 9/12/10 at 10am. Drove over an hour to get there and guess what......SALESMAN WAS A NO SHOW!!! HORRIBLE CUSTOMER SERVICE!!! We tried to call the guy (Joel) to confirm the appt....no answer! He had our number because he called us on 9/10/10 to set the appt! Never expect someone to hold a car, but a little customer service with a courtisy call to let us know they had either sold it or would not be able to meet would have been nice!

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0 out of 2 people found this review helpful.

.

I went online to Town East Ford??s website and their internet sales team provided me with all the information I needed in order to narrow down my car search. I then did some more internet shopping on other dealer??s website to seek and compare. I found myself back at Town East getting the details on a Ford Fusion. My interest was on a black one with all the amenities of a luxury sports car at like a fraction of the cost of one. lol. Anywho, when I showed up to the lot the car was waiting there all ready for me! Woo hoo it was a great time there, even the GM came out from behind closed doors and thanked me. Now thats what I call customer service!

5
★★★★★

I went online to Town East Ford??s website and their internet sales team provided me with all the information I needed in order to narrow down my car search. I then did some more internet shopping on other dealer??s website to seek and compare. I found myself back at Town East getting the details on a Ford Fusion. My interest was on a black one with all the amenities of a luxury sports car at like a fraction of the cost of one. lol. Anywho, when I showed up to the lot the car was waiting there all ready for me! Woo hoo it was a great time there, even the GM came out from behind closed doors and thanked me. Now thats what I call customer service!

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1 out of 1 people found this review helpful.

.

Outstanding service and super friendly personnel is exactly what I came across at Town East in Mesquite. I would like to begin by thanking Arthur for his hard work as well as the rest of the Town East staff. I would recommend Arthur to everyone that goes there he is the best car salesman I have come across in a good while and this is also the best dealer I have been to. Thanks so much and see you in a few months when its time for my oil change!

2
★★★★★

Outstanding service and super friendly personnel is exactly what I came across at Town East in Mesquite. I would like to begin by thanking Arthur for his hard work as well as the rest of the Town East staff. I would recommend Arthur to everyone that goes there he is the best car salesman I have come across in a good while and this is also the best dealer I have been to. Thanks so much and see you in a few months when its time for my oil change!

Pros: hard working staff, friendly

Cons: none

.

i love my new F150!!!this dealer went beyond the call of duty over the weekend..this was the 6th new ford i had boughtn from town east ford,the sales and finance was non pressure and the service center is state of the art..im so glad i went online and back to them..thanks guys i will still send all of my friends and family to ya <3
ps to the guy below me..i took the lower rate through fmcc and gave up the rebate cuz i have good credit LOL

5
★★★★★

i love my new F150!!!this dealer went beyond the call of duty over the weekend..this was the 6th new ford i had boughtn from town east ford,the sales and finance was non pressure and the service center is state of the art..im so glad i went online and back to them..thanks guys i will still send all of my friends and family to ya <3
ps to the guy below me..i took the lower rate through fmcc and gave up the rebate cuz i have good credit LOL

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.

I bought my wife a new fusion at towneast ford and she loves the car and the dealer..they treated her like a queen! and if shes happy! im happy!!!
thanks

5
★★★★★

I bought my wife a new fusion at towneast ford and she loves the car and the dealer..they treated her like a queen! and if shes happy! im happy!!!
thanks

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.

Awful experience. Questionable business practices. Send a copy of my concerns to the TX AGC. I found a car on their web site for a specific price and when it came down to crunching the numbers (i) I wasn't given the advertised price of the car in the financed calculation; (ii) when I insisted that I get the priced as shown on the Internet the 2nd finance consultant said I would get the price but my finance rate would be 18%. Based on the payment I was presented the numbers were still WAY more than they should have been; I added in tax-title-lic, plus 18% interest, plus an additional $1000 just trying to get to the payment. When I called back the next day and asked what numbers were represented in the payment, I was told I would be called back and of course that didn't happen.

4
★★★★☆

Awful experience. Questionable business practices. Send a copy of my concerns to the TX AGC. I found a car on their web site for a specific price and when it came down to crunching the numbers (i) I wasn't given the advertised price of the car in the financed calculation; (ii) when I insisted that I get the priced as shown on the Internet the 2nd finance consultant said I would get the price but my finance rate would be 18%. Based on the payment I was presented the numbers were still WAY more than they should have been; I added in tax-title-lic, plus 18% interest, plus an additional $1000 just trying to get to the payment. When I called back the next day and asked what numbers were represented in the payment, I was told I would be called back and of course that didn't happen.

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.

I had TWO wrecks in a 6 week period (neither my fault!) and both times my vehicle was taken to Town East Ford's Collision center. They did a great job in completing the work in a timely manner and the communication with the Town East staff was really good.

4
★★★★☆

I had TWO wrecks in a 6 week period (neither my fault!) and both times my vehicle was taken to Town East Ford's Collision center. They did a great job in completing the work in a timely manner and the communication with the Town East staff was really good.

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