Touch Discount Day Spa

★★★★★
  • 1757 George Dieter Dr 103

    El Paso, TX 79936

    Map & Directions
  • 915-206-4399

About Touch Discount Day Spa

Hours
Monday: 10:00 AM - 7:00 PM; Tuesday: 10:00 AM - 7:00 PM; Wednesday: 9:00 AM - 7:00 PM; Thursday: 9:00 AM - 7:00 PM; Friday: 9:00 AM - 7:00 PM; Saturday: 9:00 AM - 5:00 PM; Sunday: 10:00 AM - 4:00 PM
Reservations
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5 22
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.

I had an awful experience there!
The front desk was nice, gave me my paperwork to fill out and i sat down.
After a while my technician came out and said "are you ready?" no asking my name, or introducing herself, I still have no idea what her name is.
I followed her back to the room, as it was my first time getting lash extensions I assumed I would get some information on the process, how to take care of etc. this was not the case, she didn't even talk to me the entire time. She did however make 4 phone calls!! All were on speakerphone, but 2 of them she had the phone on the bed right next to my ear!! Thank goodness they are only so loud, so i didnt go deaf, but it was loud and annoying, but shes messing around near my eyes so i didn't say anything. Then when shes done she hands me a disposable flip flop and tells me i can use that to fan my eyes cause it will continue to burn for another half hour or so. Seriously? a flip flop?? and where was that information when i called to make the appointment?? I asked how long it would take, i was told just a half hr, not that it would take an additional half hour before i should even drive! I shouldn't of drove, but i didnt have a choice.

I called the manager(not sure thats who i really talked to though) and told her about the phone calls and she said "u'm sorry..... ill umm....... tell her not to do that" with a response like that i didn't see the point in mentioning the rest of the bad customer service.

BTW it is now 3 hrs after my service and my eyes still burn!!!

Also they advertise multiple colors, and when i made the appointment i asked what colors and they said the normal colors and bright colors like purple and such, which they said they had all in stock, which they did not!!

I only went cause i had a gift card, I will never ever go back!!!!!

1
★☆☆☆☆

I had an awful experience there!
The front desk was nice, gave me my paperwork to fill out and i sat down.
After a while my technician came out and said "are you ready?" no asking my name, or introducing herself, I still have no idea what her name is.
I followed her back to the room, as it was my first time getting lash extensions I assumed I would get some information on the process, how to take care of etc. this was not the case, she didn't even talk to me the entire time. She did however make 4 phone calls!! All were on speakerphone, but 2 of them she had the phone on the bed right next to my ear!! Thank goodness they are only so loud, so i didnt go deaf, but it was loud and annoying, but shes messing around near my eyes so i didn't say anything. Then when shes done she hands me a disposable flip flop and tells me i can use that to fan my eyes cause it will continue to burn for another half hour or so. Seriously? a flip flop?? and where was that information when i called to make the appointment?? I asked how long it would take, i was told just a half hr, not that it would take an additional half hour before i should even drive! I shouldn't of drove, but i didnt have a choice.

I called the manager(not sure thats who i really talked to though) and told her about the phone calls and she said "u'm sorry..... ill umm....... tell her not to do that" with a response like that i didn't see the point in mentioning the rest of the bad customer service.

BTW it is now 3 hrs after my service and my eyes still burn!!!

Also they advertise multiple colors, and when i made the appointment i asked what colors and they said the normal colors and bright colors like purple and such, which they said they had all in stock, which they did not!!

I only went cause i had a gift card, I will never ever go back!!!!!

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I had a great experience here in Touch Discount Day Spa. The service is great and the crew gave me what I want treatment .

3
★★★★★

I had a great experience here in Touch Discount Day Spa. The service is great and the crew gave me what I want treatment .

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Over all great experience. I would appreciate more nail polish, variety of brighter colors, different tones :)

5
★★★★★

Over all great experience. I would appreciate more nail polish, variety of brighter colors, different tones :)

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Great relaxation!

3
★★★★★

Great relaxation!

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Over all great experience. I would appreciate more nail polish, variety of brighter colors, different tones :)

3
★★★★★

Over all great experience. I would appreciate more nail polish, variety of brighter colors, different tones :)

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Cassandra was wonderful! Very enjoyable and soothing experience. (Pedicure)

5
★★★★★

Cassandra was wonderful! Very enjoyable and soothing experience. (Pedicure)

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Cassandra was wonderful! Very enjoyable and soothing experience. (Pedicure)

3
★★★★★

Cassandra was wonderful! Very enjoyable and soothing experience. (Pedicure)

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Loved my nails! I would love to come back again <3 Thank you!

5
★★★★★

Loved my nails! I would love to come back again <3 Thank you!

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Loved my nails! I would love to come back again <3 Thank you!

3
★★★★★

Loved my nails! I would love to come back again <3 Thank you!

.

Amazing mothers day present. I was relaxed and taken care of. I was treated so nicely by everyone. I left very pleased.

5
★★★★★

Amazing mothers day present. I was relaxed and taken care of. I was treated so nicely by everyone. I left very pleased.

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Amazing mothers day present. I was relaxed and taken care of. I was treated so nicely by everyone. I left very pleased.

3
★★★★★

Amazing mothers day present. I was relaxed and taken care of. I was treated so nicely by everyone. I left very pleased.

.

Great gift idea I had for my wife. She said it was the best spa she has ever been to. They are very polite and make you feel comfortable. I have to say that next time she goes, I might have to join her.

5
★★★★★

Great gift idea I had for my wife. She said it was the best spa she has ever been to. They are very polite and make you feel comfortable. I have to say that next time she goes, I might have to join her.

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Great affordable spa day. I am always excited to get pampered and spoiled. I love the massages and facials. They make me feel so relaxed. A great time.

5
★★★★★

Great affordable spa day. I am always excited to get pampered and spoiled. I love the massages and facials. They make me feel so relaxed. A great time.

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Great gift idea I had for my wife. She said it was the best spa she has ever been to. They are very polite and make you feel comfortable. I have to say that next time she goes, I might have to join her.

3
★★★★★

Great gift idea I had for my wife. She said it was the best spa she has ever been to. They are very polite and make you feel comfortable. I have to say that next time she goes, I might have to join her.

.

Great affordable spa day. I am always excited to get pampered and spoiled. I love the massages and facials. They make me feel so relaxed. A great time.

3
★★★★★

Great affordable spa day. I am always excited to get pampered and spoiled. I love the massages and facials. They make me feel so relaxed. A great time.

.

I love coming to this spa because of the great massages. I feel so relaxed and rejuvenated after. Its worth every penny.

5
★★★★★

I love coming to this spa because of the great massages. I feel so relaxed and rejuvenated after. Its worth every penny.

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I had a great Deluxe facial. They always do such an amazing job.

5
★★★★★

I had a great Deluxe facial. They always do such an amazing job.

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After hearing reviews I bought my sister a massage and facial. She was very pleased with the results and the staff. She is wanting to have me join her when she goes again. Im excited about it!

3
★★★★★

After hearing reviews I bought my sister a massage and facial. She was very pleased with the results and the staff. She is wanting to have me join her when she goes again. Im excited about it!

.

I love coming to this spa because of the great massages. I feel so relaxed and rejuvenated after. Its worth every penny.

3
★★★★★

I love coming to this spa because of the great massages. I feel so relaxed and rejuvenated after. Its worth every penny.

.

I had a great Deluxe facial. They always do such an amazing job.

3
★★★★★

I had a great Deluxe facial. They always do such an amazing job.

.

This place has the best customer service. Recommend to anyone !! .

5
★★★★★

This place has the best customer service. Recommend to anyone !! .

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This place has the best customer service. Recommend to anyone !!! .

3
★★★★★

This place has the best customer service. Recommend to anyone !!! .

 

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