Royal Buffet

★★★☆☆

About Royal Buffet

Categories
  • Restaurants

Food

Food
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3.0 4
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They have a lot of interesting foods. Because it's a buffet, I tried almost everything, but ended up disliking/not finishing a lot of it. I would recommend trying it if you have a big appetite and/or like to try new foods without having to pay for each individual dish.

3
★★★☆☆

They have a lot of interesting foods. Because it's a buffet, I tried almost everything, but ended up disliking/not finishing a lot of it. I would recommend trying it if you have a big appetite and/or like to try new foods without having to pay for each individual dish.

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Royal Buffet is a clean Chinese restaurant. There are many selections. Variety of fruits and vegetables. Fresh enough sashimi. Service is good but price is expensive.

3
★★★☆☆

Royal Buffet is a clean Chinese restaurant. There are many selections. Variety of fruits and vegetables. Fresh enough sashimi. Service is good but price is expensive.

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At first I didnt knwo what this place was. I thought it was a health food restuarant. But it is really a chinese food restuarant. and I love chinese food so I thought this place was great. And they even serve some american dishes too.

4
★★★★☆

At first I didnt knwo what this place was. I thought it was a health food restuarant. But it is really a chinese food restuarant. and I love chinese food so I thought this place was great. And they even serve some american dishes too.

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My family and I have been to this restaurants a couple of times before this past Sunday (8/12/07). The dinner that we had it was not too bad and the service was okay. Until that day, for some reasons the food was not too great that day. And we had a party of 15 people, so we spent almost $250 just for lunch. A few days later, I found out that they double charge my debit card. So, instead of $250 it was $500 deducted off my checking account.

I thought, well people made mistakes, so I called them to asked for a credit. The guy who happens to picked up the phone told me rudely to call them in one hour because they are busy! Wait a minute, so they are not too busy to charge my debit card twice but they are too busy to sort out the problem that they have created in the first place.

To me that is poor customer service. They could have turn the situation to a positive one but instead they just lost a customer!

And at this point, we are still in the process getting our money back.

1
★★☆☆☆

My family and I have been to this restaurants a couple of times before this past Sunday (8/12/07). The dinner that we had it was not too bad and the service was okay. Until that day, for some reasons the food was not too great that day. And we had a party of 15 people, so we spent almost $250 just for lunch. A few days later, I found out that they double charge my debit card. So, instead of $250 it was $500 deducted off my checking account.

I thought, well people made mistakes, so I called them to asked for a credit. The guy who happens to picked up the phone told me rudely to call them in one hour because they are busy! Wait a minute, so they are not too busy to charge my debit card twice but they are too busy to sort out the problem that they have created in the first place.

To me that is poor customer service. They could have turn the situation to a positive one but instead they just lost a customer!

And at this point, we are still in the process getting our money back.

 

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