Pro Turf Lawn Svc

★★☆☆☆

About Pro Turf Lawn Svc

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  • Landscapers

Home & Garden

Home & Garden
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We had a similar story as far as being solicited over the phone, being intrigued and telling the salesperson we'd "think about it". Only to have them show up and treat our lawn. A month later, we get a call about grubs and I told them about our situation, and they FAILED to cancel the account (which THEY took upon themselves to create) at that time. THEN...they show up a few days later and treated again, sticking us with an $88 bill! So when I went to call them on it, they immediately got defensive when I told them there was a problem. The first woman I dealt with was extremely rude and beligerant, only for her to be out-done by her supervisor who was even MORE rude and obnoxious.

0
★☆☆☆☆

We had a similar story as far as being solicited over the phone, being intrigued and telling the salesperson we'd "think about it". Only to have them show up and treat our lawn. A month later, we get a call about grubs and I told them about our situation, and they FAILED to cancel the account (which THEY took upon themselves to create) at that time. THEN...they show up a few days later and treated again, sticking us with an $88 bill! So when I went to call them on it, they immediately got defensive when I told them there was a problem. The first woman I dealt with was extremely rude and beligerant, only for her to be out-done by her supervisor who was even MORE rude and obnoxious.

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We have used Pro Turf for several years now. They are dependable, affordable, and professional. They always call prior to coming out and will come back out if there are trouble spots needing extra treatment. We will continue the relationship and have no plans of switching any time soon.

2
★★★★★

We have used Pro Turf for several years now. They are dependable, affordable, and professional. They always call prior to coming out and will come back out if there are trouble spots needing extra treatment. We will continue the relationship and have no plans of switching any time soon.

Pros: Dependable, affordable

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I got a telemarketing phone call from this company expalining their service. I was intrigued about there price because it is almost less than doing it yourself. So i told them to send me literature so i could look it over. About a week later I return home from a business trip and there is a sign in my front yard telling me that my hard has been treated (which i did not authroize) as well as a bill on my front door. I go inside to review the bill, let me dogs out to go to the bathroom, and read over the documents that where left on my door. after about 10 minutes of reviewing the invoice, there is a knock at my door. It turned out to be my neighbor with both of my dogs. They left the gates open. So after doing a service that I did not sign up for, they left my gates open. So i called to dispute this service with manager, who apparently is extremely busy because i have never talked to him. I left message after message with these people about the charge and the invasion of my property. Then about a month later I come home from another business trip, and there is another sign in the yard. I took the same steps to resolve the matter with no luck. Then I decide I am not going to pay a $100 invoice that I didn't even want or authorize in the first. Now, I am recieving collection letters from an agency to collect the past due balance. More calls and unreturned messages insued. No resolve. So if this is the way that this company conducts business on a regular basis, they need a wake up call of how businesses are supposed to operate. DON'T DO ANYTHING WITH THIS COMPANY!!!!!!!!!

0
★☆☆☆☆

I got a telemarketing phone call from this company expalining their service. I was intrigued about there price because it is almost less than doing it yourself. So i told them to send me literature so i could look it over. About a week later I return home from a business trip and there is a sign in my front yard telling me that my hard has been treated (which i did not authroize) as well as a bill on my front door. I go inside to review the bill, let me dogs out to go to the bathroom, and read over the documents that where left on my door. after about 10 minutes of reviewing the invoice, there is a knock at my door. It turned out to be my neighbor with both of my dogs. They left the gates open. So after doing a service that I did not sign up for, they left my gates open. So i called to dispute this service with manager, who apparently is extremely busy because i have never talked to him. I left message after message with these people about the charge and the invasion of my property. Then about a month later I come home from another business trip, and there is another sign in the yard. I took the same steps to resolve the matter with no luck. Then I decide I am not going to pay a $100 invoice that I didn't even want or authorize in the first. Now, I am recieving collection letters from an agency to collect the past due balance. More calls and unreturned messages insued. No resolve. So if this is the way that this company conducts business on a regular basis, they need a wake up call of how businesses are supposed to operate. DON'T DO ANYTHING WITH THIS COMPANY!!!!!!!!!

Pros: Price is acceptable

Cons: they did service that I never agreed to/ authorized/ signed

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