Grove & Libbie Bp

★★★☆☆
  • 5711 Grove Ave

    Richmond, VA 23226

    Map & Directions
  • 804-282-8190

About Grove & Libbie Bp

Automotive

Automotive
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That first review from 2009, was a review of the previous owners. There are new owners now and they are amazing. Their honesty and dedication is second to none. They fix your problem without any lies or jacking up prices. I am so happy

3
★★★★★

That first review from 2009, was a review of the previous owners. There are new owners now and they are amazing. Their honesty and dedication is second to none. They fix your problem without any lies or jacking up prices. I am so happy

.

The mechanics at this location lied about topping the fluids during a regular oil change. They make you wait inside the gas station while your car is being worked on so you do not get to see what is actually being done to your vehicle. A little later, your vehicle will emerge and you will be told what was done to it. PLEASE stay away... otherwise DO NOT take what they say for granted as they are NOT honest. I happened to check the fluids in my car before and after and the work they said was done WAS NOT done, yet I was charged for it. I will never go back to someone who lied and charged for work that was not done.

0
★☆☆☆☆

The mechanics at this location lied about topping the fluids during a regular oil change. They make you wait inside the gas station while your car is being worked on so you do not get to see what is actually being done to your vehicle. A little later, your vehicle will emerge and you will be told what was done to it. PLEASE stay away... otherwise DO NOT take what they say for granted as they are NOT honest. I happened to check the fluids in my car before and after and the work they said was done WAS NOT done, yet I was charged for it. I will never go back to someone who lied and charged for work that was not done.

Pros: Location maybe?

Cons: Dishonest, unprofessional, liars

.

I have had severalcars serviced there for years--I think Raymond is great. I have suggested things that he has specifically told me were unnecessary and to me that says a lot

2
★★★★★

I have had severalcars serviced there for years--I think Raymond is great. I have suggested things that he has specifically told me were unnecessary and to me that says a lot

Pros: great service

.

Brought the car in for a simple inspection, got charged over $600 for a brake job that was unnecessary. Car has not worked properly since, and there are signs some other parts of the car were tampered with. DO NOT GIVE THESE THEIVES YOUR BUSINESS.

0
★☆☆☆☆

Brought the car in for a simple inspection, got charged over $600 for a brake job that was unnecessary. Car has not worked properly since, and there are signs some other parts of the car were tampered with. DO NOT GIVE THESE THEIVES YOUR BUSINESS.

Pros: Nothing

Cons: Deal with criminals

 

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