The Homestead Group

★★★☆☆
  • 3338 N Southport Ave # 1

    Chicago, IL 60657

    Map & Directions
  • 773-880-1492

About The Homestead Group

Hours
Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

Real Estate

Real Estate
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3.0 2
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I had scheduled an appointment to view an apartment. The agent arrived OVER 1 HOUR late to the appointment.

Additionally, the Homestead Group's website features several residences that are ALREADY rented. When I asked why they continue to keep listings active, when it has already been rented, they said it's because the place just rented. However, I happen to know that the place had already been rented weeks ago, yet they continue to list it.

Moreover, the agent's response time is exceedingly poor. When asked for simple information regarding the complex, the response came 2 weeks later, and did NOT include most of the information I asked for, in fact, disregarding some of the questions I've asked.

Also -- they do not take complaints seriously. When I e-mailed them to complain, I received NO response or acknowledgment.

This company has good properties, but poor agents.

0
★☆☆☆☆

I had scheduled an appointment to view an apartment. The agent arrived OVER 1 HOUR late to the appointment.

Additionally, the Homestead Group's website features several residences that are ALREADY rented. When I asked why they continue to keep listings active, when it has already been rented, they said it's because the place just rented. However, I happen to know that the place had already been rented weeks ago, yet they continue to list it.

Moreover, the agent's response time is exceedingly poor. When asked for simple information regarding the complex, the response came 2 weeks later, and did NOT include most of the information I asked for, in fact, disregarding some of the questions I've asked.

Also -- they do not take complaints seriously. When I e-mailed them to complain, I received NO response or acknowledgment.

This company has good properties, but poor agents.

Cons: Poor all around

.

I got my current place through this company. What a relief it was to contact an organization that actually listened to me, and didn't waste my time showing me places that would never work. My request to view a location was returned promptly, the representative was personable, and the unit turned out to be a dream come true. From the minute the conversation started I knew they could help. Not only did they listen to what I was looking for, but they asked a ton of questions to ensure I was going to view a location that suited my needs. Forget the others and try these guys, I can't express how happy and satisified I was to find them. Thank you Homestead Group!

2
★★★★★

I got my current place through this company. What a relief it was to contact an organization that actually listened to me, and didn't waste my time showing me places that would never work. My request to view a location was returned promptly, the representative was personable, and the unit turned out to be a dream come true. From the minute the conversation started I knew they could help. Not only did they listen to what I was looking for, but they asked a ton of questions to ensure I was going to view a location that suited my needs. Forget the others and try these guys, I can't express how happy and satisified I was to find them. Thank you Homestead Group!

Pros: Attentive & Personable

Cons: Can't find one!

 

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